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Xerox WorkCentre 7228 Скачать руководство пользователя страница 296

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Scanning to Hard Drive Troubleshooting

T8

Use the following check list to troubleshoot your network communication problem.

Before you start

It is assumed that you purchased the Scanning option to enable Scanning to the Hard Drive with your
Device. If you did not, contact your Xerox Representative to purchase this option.

Check Physical Media and Network Interface Cards

1. Verify that the Device is powered ON.

2. Verify that the Device and Workstation are using the correct cabling to communicate over the

network. Use category 3 UTP patch (NOT crossover) cable for 10 Base T communications, category
5 UTP patch (NOT crossover) cable for 10 Base T / 100 Base TX communications, and Token Ring
cabling for Token Ring networks.

3. Verify that the cable at both the Device and Workstation is fully plugged into the Network Interface

Card (NIC). Check the link light, which is typically a green LED, to make sure that it is lit. Typically,
but not always, a second light on the Network Interface Card will be intermittently flashing, indicating
the presence of network traffic. If neither of these lights is lit, there is a problem with the NIC.

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Содержание WorkCentre 7228

Страница 1: ...System Administrator s Guide WorkCentre 7228 7235 7245...

Страница 2: ...ted Digi is a trademark of Digi International ACITS LPR Printing for Windows 95 is a copyright of the University of Texas at Austin VTAM is a registered trademark of IBM Corporation IPDS is a trademar...

Страница 3: ...s at the Device 22 Port Status SNMP Enablement 23 Exiting the SNMP Selection Menu 23 Exiting the Port Settings Menu and returning to the Device s Main Menu 23 Configuring SNMP Community Names with Int...

Страница 4: ...e EtherTalk Selection Menu 59 Exiting the Port Settings Menu and returning to the Device s Main Menu 59 Configuring EtherTalk Settings with Internet Services 60 Print Drivers 61 TCP IP Peer to Peer LP...

Страница 5: ...ilbox using Mailbox Viewer2 108 Changing Network Utility or Mailbox Viewer Settings 108 Scan to E mail 109 E mail Overview 109 Preparations 110 Registering an E mail account 111 Configuring E mail Env...

Страница 6: ...165 Requirements for SMB 165 Installation Procedure 166 Enabling Ports and Setting TCP IP 167 Receiving Computer Configuration 170 Adding the Receiving Computer s Address to the Address Book 171 Using...

Страница 7: ...Types of Encryption Services Available 207 Configuration of HTTP Communication Encryption 209 Installation Overview 209 Configuring certificates with CentreWare Internet Services 210 Configuration on...

Страница 8: ...nfiguration Selection List 255 Configure LPD N5 6 257 Configure SNMP N5 4 258 SNMP Community Name properties that can be configured 258 Configuring SNMP Community Names with Internet Services 258 Conf...

Страница 9: ...tWare 4 x 5 x NDS Troubleshooting T6 289 Check Physical Media and Network Interface Cards 289 Print a Settings List at the Device and perform these tasks 289 At the Windows workstation perform these t...

Страница 10: ...determine the screen you would like displayed press the Log In Out button enter the Administrator password default of 11111 press System Settings press System Settings again Press Common Settings pres...

Страница 11: ...gement software with this device refer to the SNMP Configuration topic and follow the instructions supplied If you will be using the Parallel Port and wish to view or change its configuration refer to...

Страница 12: ...Start button located to the immediate right of the Control Panel s numeric keypad 7 The printing process will be graphically displayed on the touch screen Upon receipt of the Settings List note that t...

Страница 13: ...plays press the selection line labeled Ethernet Setting 9 Press the Change Settings button 10 On the Ethernet Setting screen note which one of the buttons is highlighted as the current setting for Eth...

Страница 14: ...keypad five consecutive times This is the factory default password 3 Press the rectangular Confirm button on the touch screen 4 Press the System Settings button the right hand button of the two button...

Страница 15: ...ve button 5 To exit the screen without making any changes press the Cancel button Exiting the Internet Services Selection Menu To exit the Internet Service Selection Menu which returns you to the Port...

Страница 16: ...ons Functioning like the local address exception list in a typical web browser these addresses will be permitted to bypass the Proxy Server 7 For the HTTP or HTTPS Server Names provide a name of up to...

Страница 17: ...yed and you will have to start over at step one above 5 Press the System Settings button 6 Press the Network Settings button 7 Press the Port Settings button to access the Port Settings menu display 8...

Страница 18: ...ouch screen Print Mode 1 On the Parallel Port selections menu press the selection line labeled Print Mode 2 Press the Change Settings button 3 On the settings screen note which one of the displayed bu...

Страница 19: ...hout making any changes click the Cancel button on the touch screen Auto Eject time Parallel Port Timeout 1 On the Parallel Port selections menu press the selection line labeled Auto Eject Time 2 Pres...

Страница 20: ...n without making any changes click the Cancel button on the touch screen Input to Prime 1 Select the down arrow on the screen to see this selection 2 On the Parallel Port selections menu press the sel...

Страница 21: ...Device s Main screen press the rectangular Close button in the upper right corner of the Ports Menu screen 2 Press the rectangular Close button in the upper right corner of the Network Settings scree...

Страница 22: ...Confirm button on the touch screen 4 Press the System Settings button the right hand button of the two buttons displayed on the touch screen Note If you press the left button by mistake the Main menu...

Страница 23: ...ns you to the Port Settings menu press the rectangular Close button in the upper right corner of the touch screen Exiting the Port Settings Menu and returning to the Device s Main Menu 6 To exit the P...

Страница 24: ...nity Name Read Write This is the password for SNMP SET requests from the SNMP Manager to the Agent in the Device 7 Caution If you change the GET and or SET Community Names you must also change the nam...

Страница 25: ...he touch screen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5 Press the System Administrator Settings button 6 Press...

Страница 26: ...button the right hand button of the two buttons displayed on the touch screen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one...

Страница 27: ...ss the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5 Press the System Settings button 6 Press the Network Settings button 7 Press the Proto...

Страница 28: ...your setting of choice then press the Save button 13 To exit the screen without making any changes press the Cancel button Get IP Address TCP IP Addressing Method 14 On the Protocol Settings menu pres...

Страница 29: ...the Subnet Mask may be viewed but not changed with dynamic addressing enabled 2 Press the Change Settings button 3 On the settings screen use the rectangular Next key together with the numeric keypad...

Страница 30: ...e Access topic in the Internet Services section of this guide 2 In the Protocol Settings menu press the selection line labeled TCP IP IP Filter 3 Press the Change Settings button 4 On the settings scr...

Страница 31: ...menu screen 2 Press the rectangular Close button in the upper right corner of the Network Settings screen 3 Press the rectangular Close button in the upper right corner of the System Settings button 4...

Страница 32: ...two buttons displayed on the touch screen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5 Press the System Settings but...

Страница 33: ...s press your setting of choice then press the Save button 5 To exit the screen without making any changes press the Cancel button Exiting the LPD Selections Menu To exit the LPD selections menu which...

Страница 34: ...ing It will also interrupt the ability to communicate with the device using the Internet Services series of web pages on the Device When you change the Device s IP Address make sure to print out a Set...

Страница 35: ...ually ONLY when Manual addressing is selected Gateway Address entry box To be filled in manually ONLY when Manual addressing is selected Under the DNS Subject Label Get DNS Server Address check box If...

Страница 36: ...heck mark access to the Device s services will be restricted to the list of IP Addresses and Subnet Masks specified by clicking the Edit button If disabled unchecked host access to the Device is unive...

Страница 37: ...me out Entry Box 6 Enter a Time Out value for jobs being sent to the Device through this Port This is the length of time that the Controller will wait for an end of job command before printing the cur...

Страница 38: ...d below Enabling the SMB Setting at the Device if required 1 Press the Log In Out button on the Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default...

Страница 39: ...ithout making changes click the Cancel button 14 Exit the SMB selection menu and return to the Port Settings menu by pressing the rectangular Close button in the upper right corner of the touch screen...

Страница 40: ...this feature An enabling checkbox for Auto Driver Download enabling the Device to push a driver to a client An enabling checkbox for supporting Unicode supplying the Host name and Workgroup name in U...

Страница 41: ...namic Addressing located in the NOS Selection section of this guide 5 When using WINS or DNS be sure to refer to your Server Operating System documentation for the appropriate procedure to use to enab...

Страница 42: ...ting 13 Click the Save button on the touch screen which returns you to the SMB selection menu To exit the screen without making changes click the Cancel button 14 Exit the SMB selection menu and retur...

Страница 43: ...river Download enabling the Device to push a driver to a client An enabling checkbox for supporting Unicode supplying the Host name and Workgroup name in Unicode characters during SMB transmission An...

Страница 44: ...that BOTH Microsoft TCP IP Printing Services and Workstation SMB client Services are installed 2 On 95 98 Me workstations verify that the TCP IP protocol is installed and that it is configured for DNS...

Страница 45: ...ed domain name SMB Host Name Domain Name in a DNS environment or IP Address if static The Queue text box can be left blank 4 Turn on Sharing and enter in a Share Name that can be used by network users...

Страница 46: ...reen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5 Press the System Settings button 6 Press the Network Settings butt...

Страница 47: ...rn to the Port Settings menu by pressing the rectangular Close button in the upper right corner of the touch screen 15 Exit the Port Settings menu by pressing the rectangular Close button in the upper...

Страница 48: ...vell com to complete this task Note Record precisely observe upper and lower case dot notation etc the following the NDS Tree NDS Context Name frame type Print Server Name and the Print Server passwor...

Страница 49: ...ff Two Password text boxes for logging into the NetWare Server A TBCP Filter checkbox displayed when PostScript is enabled Click Help for an explanation of the use of this feature Under the NDS Subjec...

Страница 50: ...econd time for confirmation 11 For NetWare NDS NetWare Directory Services type a directory tree name and context typeful name in the NDS environment Note Since there is no Browse function you MUST man...

Страница 51: ...reen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5 Press the System Settings button 6 Press the Network Settings butt...

Страница 52: ...rn to the Port Settings menu by pressing the rectangular Close button in the upper right corner of the touch screen 15 Exit the Port Settings menu by pressing the rectangular Close button in the upper...

Страница 53: ...Server password and the Queue name assigned If your device services queues on multiple fileservers the Print Server name must be the same on all fileservers and the Print Server password must be the...

Страница 54: ...one for NDS Context A Frame Selection box with a default of Auto sensing Other selections include Ethernet II used when running TCP IP on your network Ethernet 802 3 used for NetWare versions up to 3...

Страница 55: ...the Device 1 Press the rectangular Log In Out button on the Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default password 3 Press the rectangular C...

Страница 56: ...press the Save button 5 To exit the screen without making any changes press the Cancel button IPP Added Port Number 1 On the IPP Selection menu press the selection line labeled IPP Added Port Number...

Страница 57: ...ol Settings file folder 4 Select IPP in the directory tree 5 The available selections include Port Number with a default value of 631 This is the port number assigned by IANA Internet Assigned Numbers...

Страница 58: ...layed and you will have to start over at step one above 5 Press the System Settings button 6 Press the Network Settings button 7 Press the Port Settings button to access the Port Settings menu 8 Press...

Страница 59: ...menu which returns you to the Port Settings menu press the rectangular Close button in the upper right corner of the touch screen Exiting the Port Settings Menu and returning to the Device s Main Menu...

Страница 60: ...tree 5 The available selections include Printer Name Zone Name 6 Enter the name that you wish to assign to this Printer This is the name that will appear in the Chooser 7 Either accept the default zon...

Страница 61: ...then select Protocol as the type of network component that you wish to install Click the Add button and select Internet Protocol TCP IP With your Operating System Installer Disk readily available clic...

Страница 62: ...ve Disk and browse to the location of your print driver 9 Select the INF file then click Open 10 When the Install from Disk screen displays verify that the path and file name are correct and click OK...

Страница 63: ...been loaded on the workstation Note If the TCP IP Protocol is not present in the Protocol list click the Add button select TCP IP Protocol from the available list and click OK If the setup program fai...

Страница 64: ...print drivers 11 Select the INF file then click Open 12 When the Install from Disk screen displays verify that the path and file name are correct and click OK 13 Select the model that corresponds to...

Страница 65: ...the available list and click OK If the setup program fails to find the required files you will have to click Have Disk to load the protocol from the Operating System installer disk for this workstatio...

Страница 66: ...nter in the word raw for Name of printer or print queue on that server 3 Click the appropriate button for example Apply or OK in your Print Utility Spooler program to save your settings and create the...

Страница 67: ...t menu select Settings and then Printers 2 Right click on the Printer s icon and select Properties 3 Select the correct paper size and any other default settings such as enabling Bi Directional Commun...

Страница 68: ...erties 2 Click the Configuration Tab 95 98 Me or the Protocols Tab Windows NT4 and verify that the NetBEUI protocol is loaded If it is click the Identification Tab 95 98 Me NT4 to determine if the nam...

Страница 69: ...hen prompted accept the default printer name or give your printer a more descriptive name Select either Yes or No to make this printer your default Windows printer Choose Yes if you will be printing p...

Страница 70: ...n the Device as described under the Configure SMB menu item under the Internet Services Tab of this guide 4 Make sure to configure the DNS WINS Server s for NetBIOS name to IP address resolution Then...

Страница 71: ...e sure that the Enable DNS radio button is selected Enter in this workstation s Computer Name from the Identification Tab into the Host text box Enter the Domain that this Host Computer Name resides i...

Страница 72: ...use the Browse button to locate the required INF file 8 Click OK on the Open screen if you used the Browse button 9 Click OK on the Install From Disk screen 10 When the Printers list is displayed on s...

Страница 73: ...es for this workstation Click OK when done 3 Select the Services tab and verify that the Workstation service is installed This is the NT workstation s client for communicating on Microsoft Networks us...

Страница 74: ...e INF file and click Open 9 When the Install from Disk screen displays verify that the path and file name are correct and click OK 10 Select the model that corresponds to your Printer and click Next 1...

Страница 75: ...t Networks is installed Finally with your Operating System Installer Disk readily available through Add Remove Programs and Add Remove Windows Components select Other Network File and Print Services C...

Страница 76: ...ated in the NOS Selection menu under the Network Connectivity Tab of this guide Windows 95 98 Me Workstation Print Driver Installation Verify that the Correct Protocols and Services are installed in t...

Страница 77: ...k the Add Printer button and click Next 3 When the Add Printer Wizard displays select Network Printer 4 Select Browse to search for the printer s Server over the Microsoft network 5 Select the plus sy...

Страница 78: ...ing Static TCP IP Addressing select the radio button marked Specify an IP Address and enter in the required IP Address Subnet Mask and Gateway addresses for this workstation Click OK when done 3 Selec...

Страница 79: ...cation of your print drivers 10 Select the INF file and click Open 11 When the Install from Disk screen displays verify that the path and file name are correct and click OK 12 Select the model that co...

Страница 80: ...he same name as the computer s Internet host name If the TCP IP protocol is NOT loaded click the Install button then select Protocol as the type of network component that you wish to install Click the...

Страница 81: ...hare i e Printer name 8 On the Browse for Printer screen either click on select with your mouse one of the displayed Servers or UNCs or enter into the text box the UNC of your Server and its Shared pr...

Страница 82: ...lowing the procedure stated under the TCP IP Protocol Configuration item of the NOS Selection menu accessed from the Network Connectivity Tab of this guide 4 On the Settings List verify that Port 9100...

Страница 83: ...00 or Windows XP Desktop 1 On the Windows 2000 desktop from the Start menu select Settings then Printers On the Windows XP desktop from Start select Printers and Faxes 2 On Windows 2000 double click A...

Страница 84: ...s XP desktop from Start select Printers and Faxes 2 Right click on the Printer s icon and select Properties Use the available Tabs to set the Printer s job processing defaults including enabling Bi Di...

Страница 85: ...sh workstation 1 Load the Drivers CD ROM into your CD drive 2 Open the CD and locate the Drivers folder 3 Locate and open the Mac folder Installation Instructions for 8 x 9 x 1 Double click the instal...

Страница 86: ...printer Click Continue 7 Click Install 8 Click Close and restart the workstation 9 When the workstation has restarted double click the hard drive icon 10 Double click the Applications icon 11 Double...

Страница 87: ...e IPX SPX Protocol has been loaded It should appear in the displayed list 4 Note If the IPX SPX Protocol has NOT been loaded click the Add button select IPX SPX Protocol from the available list and cl...

Страница 88: ...ck OK on the Install From Disk screen 8 When the Printers list is displayed on screen select your Printer Click Next 9 When prompted accept the default printer name or give your printer a more descrip...

Страница 89: ...stall Click the Add button and select NW Link IPX SPX NetBIOS Compatible Transport Protocol With your Operating System Installer Disk readily available click the Have Disk button and follow any remain...

Страница 90: ...for Printer screen click on select with your mouse your Primary Server and Print Queue Click Next 8 When prompted for the driver files select Have Disk and browse to the location of your print drivers...

Страница 91: ...X Protocol from the available list and click OK If the setup program fails to find the required files you will have to click Have Disk to load the protocol from the Operating System installer disk for...

Страница 92: ...Click Next to open the Manufacturers and Printers window 5 When the Manufacturers and Printers window displays select Have Disk and enter in the path to your driver files Note that you can also use t...

Страница 93: ...p click Start Control Panel and double click Network Connections Right mouse click on the Local Area Connection icon and select Properties Verify that the Protocol has been loaded If the protocol is N...

Страница 94: ...organization and organizational unit to locate your printer s queue and name Click on the printer s queue name to highlight it Click Next 8 When prompted for the driver files select Have Disk and brow...

Страница 95: ...ystem designed in the 1970 s for printing text to line printers Currently available for downloading from a number of sources on the Internet such as www cups org CUPS is offered in both source code an...

Страница 96: ...ion of CUPS is available in tar format with installation and removal scripts as well as in rpm and dpkg formats for RedHat and Debian versions of Linux After logging into the workstation as root su an...

Страница 97: ...e http localhost 631 admin into the address URL box of your web browser and press Enter 3 For User ID type root For the requested password type the root password 4 Click Add Printer and follow the on...

Страница 98: ...cter key before they will work Upon receipt of the software key use the following procedure to enable the associated Option 1 Press the Log In Out button to enter System Administration Mode 2 On the k...

Страница 99: ...Billing Meter Print Report Tab on the touch screen 3 Press the Print Report List button 4 Press the Copy Mode Settings button 5 Press the Settings List button displayed by itself on screen 6 Press th...

Страница 100: ...eb browser at your networked workstation and enter the TCP IP address of the Device in the Address or Location field Press Enter 3 Click the Properties Tab 4 Click the Port Status hot link in the begi...

Страница 101: ...ange Settings button 13 On the Salutation Port Status screen note which of the two buttons is highlighted as the current setting for Salutation enablement The available settings are Enabled or Disable...

Страница 102: ...roll through the list to locate an unassigned Mailbox number 8 Select an unassigned Mailbox number from the displayed list 9 Press the rectangular Create Delete button in the lower right corner of the...

Страница 103: ...eviously described to access and make setting changes Use the Save button to save your changes 18 To exit the Mailbox settings screen press the rectangular Close button in the upper right corner of th...

Страница 104: ...screen press the Scan to Mailbox button 2 When the Scan to Mailbox screen displays a number of File Folder icons will be shown Use the supplied arrow to scroll through the icons to locate your Mailbo...

Страница 105: ...Descending and Ascending selections Enter in your Mailbox number and password and click the rectangular Document List button 5 A list of all the scanned jobs contained in the Mailbox will be shown on...

Страница 106: ...feature Your workstation must be operating with a i486DX4 100 MHz processor or faster have 32 MB RAM or greater and have 40 MB or more of free hard drive space not including space for storing scanned...

Страница 107: ...n allowing its selection with the Select Scanner button perform the next six steps Otherwise go to step 12 below 6 Click Refresh 7 Click Options 8 Click Change Display in the scanner selection box 9 T...

Страница 108: ...Scanner 3 If no items are shown in the list click Refresh then Options then Change Display and register the scanner s IP address and name Click OK when done 4 Enter the mailbox number and password wh...

Страница 109: ...nd Contents in CentreWare Internet Services E mail Printing E mail with attachments in either TIFF or PDF format can be sent to the machine from computers Received E mail will automatically be printed...

Страница 110: ...the machine administrator O O O O O O O O Machine E mail address Used as a sender address when the machine sends E mail O O O O O O O O DNS server address Required when the addresses for a POP3 server...

Страница 111: ...select System Settings Fax Settings iFAX Operation Control and then select Direct P2P under IFAX Communication Pathway Registering an E mail account A mail account for the machine needs to be register...

Страница 112: ...ration procedure to use the E mail feature on the machine The following two steps are necessary to use the E mail feature Enabling the E mail ports and setting TCP IP Set the machine to be able to use...

Страница 113: ...mail feature a Select System Settings b Select Network Settings c Select Port Settings d On the Port Settings screen select Send E mail and then select Change Settings e On the Send E mail screen sele...

Страница 114: ...nge from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry mistake press the C Clear button and enter again When moving to the next value without entering...

Страница 115: ...The default password is x admin c Select System Settings 2 Set the E mail address host name and domain name a Select System Settings b Select Network Settings c Select Machine E mail Address Host Nam...

Страница 116: ...nd Receive Settings b Select SMTP Server Settings and then set the following items for the SMTP server SMTP Server Port Number Enter a value in the range from 1 to 65535 The default is 25 If POP3 has...

Страница 117: ...ect Save POP3 Receiving Password Encryption Select On APOP to encrypt the password if desired c Select Save and then press Close 4 Configure the E mail transmission a Select SMTP Server Settings and t...

Страница 118: ...If you are having trouble sending E mail to see if Authentication is the problem set this item to Off and set the SMTP Server IP Address above to a server that does not require authentication Note If...

Страница 119: ...unication Set whether to enable or disable S MIME Communication when a certificate ID is set Receive Untrusted E mail Set whether to receive untrusted E mail or not Receive Untrusted iFAX if available...

Страница 120: ...ttings list refer to the Settings List topic in the Network Connectivity section of this guide 10 Test the E mail transmission from the machine by pressing the All Services button then touching the on...

Страница 121: ...the machine receives e mail from an iFAX compatible machine the received document is printed automatically Note It is assumed that you purchased the Internet Fax option to enable iFAX with your Device...

Страница 122: ...FAX feature on the machine is comprised of the following steps 1 Enable the ports which are used for the iFAX feature and set an IP address of the machine 2 Configure the items for the iFAX feature on...

Страница 123: ...When using the Authentication feature a password is required The default password is x admin c Select System Settings 2 Enable the ports which are used for the E mail a Select System Settings b Select...

Страница 124: ...eric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry mistake press the C Clear button and enter again When moving to the next val...

Страница 125: ...e default password is x admin c Select System Settings 2 Set the E mail address host name and domain name a Select System Settings b Select Network Settings c Select Machine E mail Address Host Name d...

Страница 126: ...Receive Settings b Select SMTP Server Settings and then set the following items for the SMTP server SMTP Server Port Number Enter a value in the range from 1 to 65535 The default is 25 If POP3 has bee...

Страница 127: ...orts POP3 Server Check Interval Set the interval for checking the e mail on the POP3 server POP3 Server Login Name Enter the name to login to the POP3 server POP3 Server Password Enter the same passwo...

Страница 128: ...Setup SMTP Server Port Number Enter a value in the range from 1 to 65535 The default is 25 Note This configuration is not necessary if SMTP has been selected for the Mail Receiving Protocol and has a...

Страница 129: ...y in this guide S MIME Communication Set whether to enable or disable S MIME Communication when a certificate ID is set Receive Untrusted E mail Set whether to receive untrusted E mail or not Receive...

Страница 130: ...an Exit button is displayed 8 Select Exit 9 After the machine is restarted print a settings list to confirm that each item is configured For information on how to print a settings list refer to the Se...

Страница 131: ...display the Internet Fax screen 2 Select New Recipient then the To button in the Recipient s drop down list 3 Enter the destination address 4 Touch the Add button then touch Close 5 Place your documen...

Страница 132: ...multifunction device using a software key see Enabling Options with Software Keys in this guide As stated in this section you will be setting up a network connection to a Xerox certified third party...

Страница 133: ...ide Contact your Xerox Sales Representative if you have not purchased the Server Fax option 4 Verify that Scan to Fax Server is now the currently enabled Fax Service as follows a At your workstation o...

Страница 134: ...nable HTTP refer to the Enable Internet Services HTTP topic in the Network Connectivity section of this guide 7 Ensure that the FTP Client and SMB port are enabled on the device To verify this print a...

Страница 135: ...instructions contained in the job log The System Administrator uses a web browser on any networked workstation to access the Internet Services web pages residing on the device to configure communicat...

Страница 136: ...oftware manufacturer s instructions create a directory repository on the server likely within the FTP root to be used as a scan filing location Write down the directory name and path to same 4 If allo...

Страница 137: ...Repository Setup link 10 Select FTP for Protocol 11 Enter either an IP Address or Host Name for the fax server in the box or boxes provided 12 Enter 21 for Port Number for FTP 13 For Document Path ty...

Страница 138: ...th the scan job 21 Click Apply 22 Enter the administrator User Name and Password and click OK The default is 11111 and x admin Configure the Fax Server 23 Configure the fax server so that it is able t...

Страница 139: ...has full access rights to the scan directory Write down the user account login name and password 3 If allowed by the fax server software manufacturer test the settings by attempting to connect to the...

Страница 140: ...lder 8 Click on Fax Repository Setup and select SMB for Protocol 9 Enter an IP Address or Host NetBIOS Name 10 Enter 139 for Port Number 11 Enter the Share Name 12 For Document Path type in the name o...

Страница 141: ...the scan job 20 Click Apply 21 Enter the administrator User Name and Password and click OK The default is 11111 and x admin Configure the Fax Server 22 Configure the fax server so that it is able to...

Страница 142: ...ail Address This address will then be displayed in the From field of the Fax 4 You will need to know the fully qualified domain name of the fax server on your network e g SMTP yournet net 5 Follow the...

Страница 143: ...he list of protocols to the Fax folder 4 Click on the Fax folder 5 Click on Fax Repository Setup and select SMTP for Protocol 6 In the Domain Name box enter the fully qualified domain name of the fax...

Страница 144: ...h the scan job 13 Click Apply 14 Enter the administrator User Name and Password and click OK The default is 11111 and x admin Configure the Fax Server 15 Configure the fax server so that it is able to...

Страница 145: ...stem Administration Mode 2 On the keypad enter 11111 or current password Touch Confirm when finished 3 Touch System Settings 4 Touch Setup Menu 5 Touch Address Book 6 Select an available Address Numbe...

Страница 146: ...ettings Touch Save to save any new settings Fax Screen Default Select General Settings or Address Book This will be the Fax service screen that users see when they touch the Fax button Address Book De...

Страница 147: ...distorted images or interrupted transmission This machine should be installed at least five meters away from the main unit of the cordless phone If the digital line leased for your company network is...

Страница 148: ...er in a Local Name up to 20 characters then touch Save b Enter a Company Logo up to 30 characters then touch Save c Enter a Machine Password up to 20 digits then touch Save Note The password prevents...

Страница 149: ...ing 1 Press the Log In Out button to enter System Administration Mode 2 On the keypad enter 11111 or current password Touch Confirm when finished 3 Touch System Settings 4 Touch Setup Menu 5 Touch Add...

Страница 150: ...required k F Code On or Off then touch Save If On enter F Code and password then touch Next Note F Code is the transmission procedure set by the Communications and Information Network Association of J...

Страница 151: ...Touch System Settings 4 Touch Setup Menu 5 Touch Group Send 6 Select a Group number 7 Touch Create Delete 8 Use the numeric keypad to enter the three digit Address Numbers of recipients contained in...

Страница 152: ...enter 11111 or current password Touch Confirm when finished 3 Touch System Settings 4 Touch Setup Menu 5 Touch Comments 6 Select a Comment number 7 Touch Create Delete 8 Enter a Comment up to 18 char...

Страница 153: ...x Fax Receive or Private Polling documents are stored in the Mailbox This is also convenient for differentiating between received documents and documents to be transmitted such as by Private Polling 1...

Страница 154: ...uments with Expire Date No Continues to save documents in Mailbox Yes Documents will be deleted from Mailbox after expiration date f Link Job Flow Sheet to Mailbox Select this option then touch Change...

Страница 155: ...4 Touch System Settings again 5 Touch Fax Mode Settings 6 Select File Destination Output Destination 7 Select the Box Selector Line Setup button 8 Touch Change Settings 9 Make the appropriate selecti...

Страница 156: ...Administration Mode 2 On the keypad enter 11111 or current password Touch Confirm when finished 3 Touch System Settings 4 Touch System Settings again 5 Touch Common Settings 6 Touch Audio Tones Selec...

Страница 157: ...oll Report Automatically print Select either On or Off g Relay Broadcast Report Automatically print Select from the choices below Off Send to Relay Station Print at Local Station Send to Relay Print a...

Страница 158: ...gs Touch Save to save any new settings Fax Screen Default Select General Settings or Address Book This will be the Fax service screen that users see when they touch the Fax button Address Book Default...

Страница 159: ...eave this setting at its default value Documents for Polling Auto Delete Set as desired to delete documents from Mailboxes after polling same Rotate 90 degrees Sender ID Redial Attempts Redial Interva...

Страница 160: ...dges Reduce 8 5x11 Original to A4 Pseudo Photo Gradation Mode Box Selector Line Setup Enable this setting to enable Fax Mailboxes to receive incoming faxes Memory Full Procedure Maximum Stored Pages M...

Страница 161: ...to display the Print dialog 2 Check that the correct PCL printer is selected and then click Properties to display the Properties dialog 3 On the Paper Output tab select Fax from the Job Type drop dow...

Страница 162: ...has been installed perform the following steps 1 Right mouse click on the Printer s icon and select Properties 2 Click the Configuration tab then click the Get Information from Printer button 3 The Ne...

Страница 163: ...menu The options on the Fax tab will now be available for your selection 4 Select the necessary settings on the Fax tab 5 Click the Fax Phonebook button to select your fax recipient or to enter a new...

Страница 164: ...w individual previously entered in step 6 above and click OK Note Alternatively you can manually enter in a Name of up to 30 characters and a Fax Number 4 Click OK then OK again to send your Fax Stopp...

Страница 165: ...n one of the following FTP servers with an account on that server login name and password is required Microsoft Windows Server 2003 FTP service of Microsoft Internet Information Server 6 0 Microsoft W...

Страница 166: ...ing TCP IP Enable the FTP port and SMB port on the Device and then set the machine s IP address If you will be using SMB on a Microsoft Network make sure to enable either DNS or WINS as part of the TC...

Страница 167: ...or Menu screen a Press the Log In Out button b Enter the user ID with the numeric keypad or a keyboard displayed by pressing Keyboard and select Confirm Note The default user ID is 11111 When using th...

Страница 168: ...NS or WINS for SMB server This is done using the machine s Internet Services web pages displayed by typing the machine s IP address into your web browser as stated in the TCP IP Dynamic Addressing Top...

Страница 169: ...evice will automatically reboot to register and enable your new settings After the machine is restarted print out a settings list to confirm that the ports are enabled and TCP IP is correctly configur...

Страница 170: ...path 4 Test the FTP connection by logging in to the scan directory from a PC with the user account and password Create a new folder within the directory and then delete the folder If you cannot perfo...

Страница 171: ...he computer server or workstation designated to receive scanned files When entering a Host name use the fully qualified domain name For example myhost example com Do NOT use forward or backward slashe...

Страница 172: ...h Transfer Protocol select a protocol and touch Save 3 Note that you can touch the blank lines on the screen and manually enter Server settings or touch Address Book For SMB you can also browse the Mi...

Страница 173: ...Creating a Mailbox and linking to a Job Flow Sheet for automatic processing in this section of this guide To manually link document processing in a Mailbox with a job flow sheet see Manually linking...

Страница 174: ...play the System Administrator Menu screen a Press the Log In Out button b Enter the user ID with the numeric keypad or a keyboard displayed by pressing Keyboard and select Confirm Note The default use...

Страница 175: ...use of a DNS or WINS for SMB server This is done using the machine s Internet Services web pages displayed by typing the machine s IP address into your web browser as stated in the TCP IP Dynamic Add...

Страница 176: ...twork Connectivity section of this guide Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWare Internet Services 1 Start a web browser on a network connected wo...

Страница 177: ...f up to 100 addresses using either Address Numbers or by manual input New Recipient 12 Send as iFAX Specify the E mail address You can specify the address using either the Address Book or by manual in...

Страница 178: ...oxes is shown on screen use the supplied arrow keys to scroll through the list to locate an unassigned Mailbox number 8 Select an unassigned Mailbox number from the displayed list 9 Press the rectangu...

Страница 179: ...sly created Job Flow Sheet 20 Select your Job Flow Sheet from the list and touch Save 21 Touch the Auto Start checkbox to place a checkmark in the box for automatic processing of documents as they are...

Страница 180: ...Sheet 6 Select a job flow sheet and press the on screen Start button Testing Job Flow Sheet operation for automatic processing 1 Touch Scan to Mailbox on the All Services screen 2 Select your Mailbox...

Страница 181: ...mage Retriever SE 5 2 With either solution the purpose of PaperPort is to create a program on the networked PC providing a windows style desktop for the management of scanned image and text items The...

Страница 182: ...ufacturer requires PaperPort to be installed before Image Retriever in all cases Also during the installation of PaperPort Professional 10 PDF Create 2 0 must be installed Configure Image Retriever 5...

Страница 183: ...h software as the following SMARTsend scanning services Built on the Microsoft NET platform this server based software works with new and legacy Multifunction Systems to enable hardcopy documents to b...

Страница 184: ...t be created on the SMARTsend Server for the device s authentication The account enables each device to communicate with the SMARTsend server to exchange template information and other configuration d...

Страница 185: ...ify that the TCP IP and HTTP protocols are correctly configured print a Settings List as stated in the Settings List topic in the Network Connectivity section of this guide To configure TCP IP refer t...

Страница 186: ...eive scans A dedicated server is required however for the installation and use of SMARTsend software to remotely manage the pool of templates workflows displayed locally to device users if so desired...

Страница 187: ...ervice setup Enter the Scan Repository Details via Internet Services 5 At your workstation open your Web browser and enter the IP address of the machine in the Address or Location field Press Enter 6...

Страница 188: ...rom the Confirmation Sheet drop down menu 22 Check the User Name and Domain Name boxes if you want these items to appear on the Job Log The Job Log works with the Document Management Fields feature an...

Страница 189: ...ss of the machine in the Address or Location field Press Enter 5 Click the Print Scan tab then the Job Templates hot link 6 Click the Display Job Templates Screen button 7 Select the File Repository S...

Страница 190: ...rom the Confirmation Sheet drop down menu 22 Check the User Name and Domain Name boxes if you want these items to appear on the Job Log The Job Log works with the Document Management Fields feature an...

Страница 191: ...t up under File Repository Setup Private uses the private server set up here 10 Select a Filing Policy from the drop down menu 11 From the Job Log drop down menu select whether or not to Enable the Jo...

Страница 192: ...mote Path type in the name of the folder on the remote server containing the pool of templates Do not use forward slashes with FTP or back slashes with SMB 9 Supply the User Name account name and Pass...

Страница 193: ...reen 4 If it is press it If it is not return to the beginning of this section and repeat the required procedures 5 Place a document in the document handler and press the Start button located to the im...

Страница 194: ...d web browser To set up and use Job Flow Sheets with Mailboxes refer to that topic in the Options section of this guide 1 Press the Log In Out button to enter System Administration Mode 2 On the keypa...

Страница 195: ...be registered on the machine When the user information on the remote accounting service is updated the updated information must be sent from the remote accounting service to the machine Network Authe...

Страница 196: ...anageable by Authentication Copy Yes Print Yes Charge Print Private Print Yes Scan Service Yes Fax iFAX Yes Direct Fax Yes Report List No When Network Access is enabled Service Manageable by Authentic...

Страница 197: ...on is not enabled for the copy fax scan or print services authentication will be required for mailbox and job flow sheet operations For full details on the effects of Authentication on Job Flow Sheets...

Страница 198: ...links 4 Select Local Machine Access from the Auditron Mode drop down list 5 Place a checkmark in the Enable box for each service that you wish to restrict access to For explanations of each service c...

Страница 199: ...allows System Administrators to configure Authentication settings by using an Internet browser 3 Ensure the Authentication Server to be used is functional on your network Refer to your manufacturer s...

Страница 200: ...ory Service folder in the list of hot links 4 Select Kerberos Server Settings 5 Enter the IP Address of the Primary Server Domain Controller running the Key Distribution Center service 6 Enter the IP...

Страница 201: ...thentication Server Directory Service folder in the list of hot links 4 Select Kerberos Server Settings 5 Enter the IP Address of the Primary Server the server running the Key Distribution Center serv...

Страница 202: ...y Domain Name and Server Address 6 Enter the Domain name up to 15 characters in the SMB Server Domain Name box for every Domain Controller specified This entry is required regardless of the selection...

Страница 203: ...either Direct Authentication or Authentication of User Attributes Direct Authentication sets authentication with the LDAP server with the user name and password entered by the user 9 In the Search Lo...

Страница 204: ...ervice that you wish to restrict access to For explanations of each service click the Help button 6 From the Check User Details drop down menu select either On or Off keep logon records The On selecti...

Страница 205: ...tings will be stated by the server s manufacturer Sample list of set up requirements for Equitrac s Accounting service Enable TCP IP and HTTP on the multifunction device Set up a static or reserved DH...

Страница 206: ...en enable the Accounting option This step assures that print jobs from individual workstations will be recognized by the authentication system rather than being unrecognized and deleted by the multifu...

Страница 207: ...mmunications from a Client to the Machine Server Certificate The SOAP port Internet service HTTP port IPP port and WebDAV port use the HTTP server of the machine The SSL TLS suite of protocols is used...

Страница 208: ...Scanned Files PDF DocuWorks Documents While no digital signatures are required to encrypt PDF and DocuWorks documents these documents can be signed with imported PKCS12 Digital signatures Note DocuWor...

Страница 209: ...sed primarily for Server certificates Enable HTTPS and import a signed certificate from a Certificate Authority using the Certificate Management hot link on the Properties Page of CentreWare Internet...

Страница 210: ...following phenomena occur If Internet Explorer is used with Windows 98E or earlier the issuer issuing place of the certificate will not be displayed correctly SSL connection will not be made if Inter...

Страница 211: ...click OK Note The default user ID is 11111 and the default password is x admin 7 Refresh the web browser 8 Click on the left of PKI Settings Public Key to display the items in the folder 9 Click SSL...

Страница 212: ...nto the address column in the web browser Example of the IP address entry https 192 168 1 1 When encrypting IPP communications Internet printing enter an address beginning with https instead of http a...

Страница 213: ...PKCS7 format then configure the certificate on the machine using CentreWare Internet Services Configuration on a Computer No special configuration is needed for remote computer receipt of encrypted e...

Страница 214: ...nt When importing a certificate if the same certificate has been already registered in Local Device or Others the certificate cannot be imported Delete the existing certificate before importing the ne...

Страница 215: ...5 Contents Encryption Method Select a contents encryption method from 3DES RC2 40 RC2 64 or RC2 128 Certificate Auto Store Click the checkbox to automatically save an S MIME certificate attached to an...

Страница 216: ...e digital signature when sending E mail in the Digital Signature Outgoing E mail settings Exporting an S MIME certificate to the computer using CentreWare Internet Services and registering the exporte...

Страница 217: ...on Overview Configuration on the Machine Import a certificate from a Certificate Authority in PKCS12 format then configure the certificate on the machine using CentreWare Internet Services Configurati...

Страница 218: ...t have been created and stored on the machine To create a self signed certificate if necessary follow the instructions for Configuration of HTTP Communication Encryption 6 Import a certificate Importa...

Страница 219: ...he setting values will be reflected 10 Configure the settings for PDF DocuWorks Signatures a Refresh the web browser b Click on the left of PKI Settings Public Key to display the items in the folder c...

Страница 220: ...then register the certificate to the address book When registering a personal certificate on the machine the root certificate should be included in the personal certificate For information on how to...

Страница 221: ...the System Settings button the right hand button of the two buttons displayed on the touch screen Note If you press the left button by mistake the Main menu will be displayed and you will have to sta...

Страница 222: ...ress the System Settings button 6 Touch Common Settings 7 Touch Digital Watermark 8 Touch Digital Watermark Control 9 Touch Digital Watermark Detection then Change Settings set to On then touch Save a...

Страница 223: ...the right hand button of the two buttons displayed on the touch screen Note If you press the left button by mistake the Main menu will be displayed and you will have to start over at step one above 5...

Страница 224: ...pe d From Secure Print Settings enter your User ID account on the printer and numeric password e Click OK on successive driver screens until the job prints f Go to the printer and press the Job Status...

Страница 225: ...Group Accounts All user IDs must be assigned to one or more group accounts Note The XSA settings and account data are stored in the machine It is strongly recommended that you back up the settings and...

Страница 226: ...tron Administration 4 Select Xerox Standard Accounting from the Auditron Mode drop down list 5 Place a checkmark in the Enable box for each service that you wish to restrict access to For explanations...

Страница 227: ...Group Account can be numeric values up to a maximum of 32 characters Group Account ID s must be unique 4 Enter a name for the group account in the Account Name box for example Xerox The group name can...

Страница 228: ...User link 4 Enter an ID for the user The user ID can contain alphanumeric characters to a maximum of 32 characters for example A10 User ID s must be unique 5 Enter the user name for example Jane Smith...

Страница 229: ...machine and mid way through the job their limit is exceeded the job will be cancelled If the user s limit is reached before a print job is completed the machine will notify the user that their limit h...

Страница 230: ...y to display all the available service buttons 2 Press any button representing a service to which restricted access has been applied 3 When the Press the Log In Out button message displays on screen p...

Страница 231: ...Enter 2 Click the Properties tab 3 Click the Xerox Standard Accounting folder in the directory tree 4 Click the Report and Reset link 5 To reset all usage data to zero click the Reset Usage Data butto...

Страница 232: ...e Address or Location field Press Enter 2 Click the Properties tab 3 Click the Xerox Standard Accounting folder in the directory tree 4 Click the Report and Reset link 5 Click the Generate Report butt...

Страница 233: ...233 Enable XSA in your Print Drivers Refer to the driver documentation for the steps to follow to enable XSA in your print drivers...

Страница 234: ...splay of available hot links verify that Cloning is among them To make a Back up file 1 At your workstation open your web browser and enter the TCP IP address of the machine with the settings that you...

Страница 235: ...ne file 7 Click Install 8 If prompted enter the current administrator User name and password The default is 11111 and x admin Note The machine will be unavailable over the network for several minutes...

Страница 236: ...y section of this guide Access to logged data is also accomplished from the Audit Log hot link on the Support tab of Internet Services but additionally requires the enabling of SSL TLS encryption To e...

Страница 237: ...ss the Annotation Create Stamps button on the Copy Mode Settings screen to create individual stamp text Configuring Bates Stamp Settings 1 Insert a document in the device s document handler 2 Press Co...

Страница 238: ...s System Settings again 6 Press Copy Mode Settings 7 Press Copy Control 8 Press the down arrow to scroll to the Bates Stamping selection lines 9 Press the applicable Bates Stamp position lines to set...

Страница 239: ...ssword 3 Press the rectangular Confirm button on the touch screen 4 Press the System Settings button the right hand button of the two buttons displayed on the touch screen Note If you press the left b...

Страница 240: ...ve button 5 To exit the screen without making any changes press the Cancel button Exiting the Internet Services Selection Menu To exit the Internet Service Selection Menu which returns you to the Port...

Страница 241: ...files with a ps file extension for example Job Templates enables the creation and editing of Job Templates used to direct scanned jobs to Network Servers It is also the gateway for the set up of temp...

Страница 242: ...mponents hot links to view the status of the desired item Click the General hot link for a general description of the machine currently being communicated with Click the Refresh button at any time to...

Страница 243: ...ck on the Active Jobs hot link to view the current job queue If you click on the folder labeled Job History List you will see the Job History hot link which when clicked displays a list of jobs that h...

Страница 244: ...ton to locate your print ready job Click Start when you are ready to submit your job Job Templates enables the creation and editing of Job Templates used to direct scanned jobs to Network Servers It i...

Страница 245: ...plays a tally of the total number of pages images or jobs processed by the device The Paper Tray Attributes hot link provides a display of the available Trays including bypass their media settings and...

Страница 246: ...you to configure the characteristics of the login prompt for User Authentication The Internet Services settings hot link displays such Internet Services settings as the Auto Refresh Interval in second...

Страница 247: ...is also displayed but not editable To have the Device register changes made to any settings click the rectangular Apply button Click on the Parallel hot link to view or change the enablement settings...

Страница 248: ...tor Settings hot link lets you remotely change the System Administrator User Name and Password The Pool Server Settings hot link appears to be a duplicate of controls provided by selecting Job Templat...

Страница 249: ...roperties tab 3 Click the folder in the directory tree labeled Emulation Settings 4 Click on the TIFF JPEG or PostScript or PCL or HP GL 2 hot link to access the Device s list of default settings for...

Страница 250: ...o access a list of the Device s Input Ports displaying the Page Description Language emulations they are currently using 5 Depending upon the Ports enabled at the Device the list of displayed Ports in...

Страница 251: ...r in the directory tree labeled Port Settings 4 Click the Ethernet hot link 5 Select your network speed from the drop down list 6 Click the Apply button to accept the changes or the Undo button to ret...

Страница 252: ...Queue Polling Interval 1 1000 seconds A Number of Searches entry box for SAP frequency 1 100 seconds with the ability to set to zero which is off Two Password text boxes for logging into the NetWare S...

Страница 253: ...ency to zero off 11 Type a Password for the Device to log into the NetWare Server and type it a second time for confirmation 12 For NetWare NDS NetWare Directory Services type a directory tree name an...

Страница 254: ...vices series of web pages on the Device When you change the Device s IP Address make sure to print out a Settings List as stated in this guide so that you have a record of the TCP IP addresses for use...

Страница 255: ...d Under the DNS Subject Label Get DNS Server Address check box If enabled with a check mark the Device will contact the DHCP Server for the IP Addresses of up to three DNS Servers If unchecked this in...

Страница 256: ...nablement Check box If enabled with a check mark access to the Device s services will be restricted to the list of IP Addresses and Subnet Masks specified by clicking the available Edit button If disa...

Страница 257: ...ssigned Numbers Authority the default value should not need to be changed A TBCP Filter checkbox displayed when PostScript is enabled Connection Time Out entry box 6 Enter a Time Out value for jobs be...

Страница 258: ...d for SNMP TRAPS sent from the device to the Manager by SNMP Configuring SNMP Community Names with Internet Services 1 Open your Web browser and enter the TCP IP address of the Device in the Address o...

Страница 259: ...uto Master Mode This enables the machine to become the master browser when no other machine is performing the master browser function for the workgroup An enabling checkbox for Encrypt Password during...

Страница 260: ...nabled Administrator Mode checkbox This is disabled by default Consult the On Line Help for use of this feature DNS checkbox Connection Time out entry box 6 Verify that the DNS checkbox is checked ena...

Страница 261: ...be changed Maximum Sessions entry box Connection Time out entry box 6 In the Maximum Sessions Entry Box accept the default value or enter a number for the maximum number of hosts networked workstation...

Страница 262: ...ry box 6 Enter a Time Out value for jobs being sent to the Device through this Port This is the length of time that the Controller will wait for an end of job command before printing the current job 7...

Страница 263: ...ubject label 6 Enable with a check mark the IP Filter check box 7 Click the available Edit button 8 When the list of ten lines of IP Address and Subnet Mask entry boxes is displayed supply the IP Addr...

Страница 264: ...heck mark in the checkbox on the EtherTalk line Click the Apply button 5 The available selections include Printer Name Zone Name 6 Enter the name that you wish to assign to this Printer This is the na...

Страница 265: ...nning with the machine For complete information on required E mail settings refer to the Scan to E mail topic in the Options section of this guide To have the Device register changes made to any setti...

Страница 266: ...k the Properties tab 3 Click the plus symbol to the left of the Protocol Settings file folder 4 Select Bonjour in the directory tree Note If Bonjour is NOT displayed in the Properties Tab directory tr...

Страница 267: ...rop being used by another machine that is fully functioning on the network You can use a hub to connect both machines to the live network drop so that you do not interrupt the operations of the workin...

Страница 268: ...HTTP over the TCP IP network A ping command see TCP IP Troubleshooting issued from the workstation s command prompt can further verify this working connection 6 To troubleshoot network communication...

Страница 269: ...IP Address Subnet Mask and Gateway addresses are correct for your network and have NOT changed from their previous settings Note The use of DHCP the DHCP Server with a short lease time can cause the D...

Страница 270: ...ed then to the Device s NIC To run Ping Tests at the Command DOS prompt type ping xxx xxx xxx xxx and press ENTER Note that there is a space between the word ping and the first xxx Let xxx xxx xxx xxx...

Страница 271: ...s As this feature could cause communications to appear to fail in certain instances see the Restricting Device Access procedure in the Internet Services section of this guide for further details 7 To...

Страница 272: ...rk traffic If neither of these lights is lit there is a problem with the NIC Print a Settings List at the Device and perform these tasks 1 On the Settings List verify that SMB is enabled If it is NOT...

Страница 273: ...Device If it isn t follow the instructions supplied under the Network Connectivity Tab of this guide to enable it Change the Device s workgroup name by following the instructions supplied in the Conf...

Страница 274: ...lowing the instructions supplied in the Configure SMB procedure in the Internet Services section of this guide 5 To assure successful printing make sure that the Device is configured to support the Pa...

Страница 275: ...ternet Services Web Pages residing in the Device as described in the Configure SMB procedure in the Internet Services section of this guide 3 On the Settings List under the TCP IP data label note what...

Страница 276: ...tions to the Device WILL be disrupted At the NT Server if being used to Queue Jobs to the Printer 1 Verify that the TCP IP protocol is installed and configured for DNS or WINS use 2 Verify that Micros...

Страница 277: ...he checkbox labeled I want to enable NetBIOS over TCP IP is checked 3 Run a Command DOS prompt on the workstation and perform ping tests to verify successful packet transmission first to the workstati...

Страница 278: ...d Faxes in XP right mouse click on the Printer s icon and select Properties From the Details Tab 95 98 Me or the Ports Tab NT4 and 2000 determine the Port that the driver is using to print through For...

Страница 279: ...being used to assign TCP IP addressing to the Device Verify that the IP Address Subnet Mask and Gateway addresses are correct for your network and have NOT changed from their previous settings Note Th...

Страница 280: ...highlight this item with your mouse and click the Properties button to verify that this workstation is using either a dynamic or static method to obtain a valid TCP IP address and that the workstation...

Страница 281: ...llowed by its internet domain name separated by periods 5 Note that access to this Device s Services can be restricted by Host IP addresses As this feature could cause communications to appear to fail...

Страница 282: ...the Network Interface Card 2 Under the CentreWare Internet Services data label verify that this feature is Enabled If it is NOT enable it following the instructions supplied in the Network Connectivit...

Страница 283: ...etwork Places in Windows Me Left mouse click on Properties Click on the Protocols Tab in Win NT or the Configuration Tab in Win 95 98 Me to verify that the IPX SPX Protocol has been installed It shoul...

Страница 284: ...button and select Client Service for NetWare With your Operating System Installer Disk readily available click the Have Disk button and follow any remaining instructions 3 Verify that the driver is us...

Страница 285: ...of the screen to verify that you are connected to the correct Primary File Server If correct the Server s name will match the Primary Server name shown on the Device s Settings List Note If you are NO...

Страница 286: ...you have a Printer Configuration file for your printer you should TYPICALLY see a file named x plus the last 6 digits of the printer s NIC address as shown on the Settings List If this file is missin...

Страница 287: ...CT entry so you know what to look for The next entry is the Print Server RHINO2_PS which should and in this case does match the Print Server that was displayed in PCONSOLE The last entry Parallel appe...

Страница 288: ...censes is Preventing the Printer from Logging In Performed by a QUALIFIED NETWORK ADMINISTRATOR at the Server Console with monitor nlm running type version to display the number of user licenses insta...

Страница 289: ...MAC address listed The driver for your NIC works at the Media Access Control MAC layer of the protocol stack If no MAC address is shown you have either a bad NIC or no NIC at all Replace or install th...

Страница 290: ...y Network Places in Windows Me Left mouse click on Properties Click on the Protocols Tab in Win NT or the Configuration Tab in Win 95 98 Me to verify that the IPX SPX Protocol has been installed It sh...

Страница 291: ...the Add button and select Client Service for NetWare With your Operating System Installer Disk readily available click the Have Disk button and follow any remaining instructions 3 Verify that the driv...

Страница 292: ...the server correctly the Print Servers Currently Servicing Print Queues window should show the name of the Printer s Print Server If nothing is shown the printer did NOT log in correctly and referrin...

Страница 293: ...er of licenses in use is displayed 4 Print a Test File using NPRINT At the client workstation with an appropriate print file mydraw ps for example in the boot drive of the workstation change to the bo...

Страница 294: ...y set for your network and that you have a MAC address listed The driver for your NIC works at the Media Access Control MAC layer of the protocol stack If no MAC address is shown you have either a bad...

Страница 295: ...sh workstation Verify that the Printer is visible in the Chooser If it is NOT install the Driver and PPD file as stated in the EtherTalk AppleTalk Peer to Peer Printing topic of the Print Drivers sect...

Страница 296: ...g the correct cabling to communicate over the network Use category 3 UTP patch NOT crossover cable for 10 Base T communications category 5 UTP patch NOT crossover cable for 10 Base T 100 Base TX commu...

Страница 297: ...ice to be assigned a new IP Address when it is powered off for an extended period of time This will interrupt communications with workstations using the old IP address If you do not want the IP addres...

Страница 298: ...configured for IP addressing 3 Run a Command DOS prompt on the workstation and perform ping tests to verify successful packet transmission first to the workstation s NIC then to the Gateway if being...

Страница 299: ...Published by Xerox Corporation GKLS East Coast Operations 800 Phillips Road Building 0845 17S Webster New York 14580 9791 United States of America Copyright 2007 by Xerox All rights reserved...

Страница 300: ...701P46436...

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