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At the DNS or WINS Server
Refer to the Server Operating System documentation for the appropriate procedure to use to enable Host
name to IP address resolution on the Server. Make sure that the Device's TCP/IP (internet) Host Name
and NetBIOS (SMB Host) Name (which should be identical for DNS) is being mapped to an IP Address
on the Server. Refer to the Device's Settings List and verify that the Device's TCP/IP Host and NetBIOS
(SMB Host) Names continue to match the entries in the Server's database. Also verify that the IP
Address shown on the List matches the IP address in the Server's database. If the information is
incorrect on the Server, NetBIOS communications from the workstations to the Device WILL be disrupted.
At the NT Server, if being used to Queue Jobs to the Printer
1. Verify that the
TCP/IP
protocol is installed and configured for
DNS
(or WINS) use.
2. Verify that Microsoft TCP/IP Printing Services are installed.
3. From the Printers window on the Server, verify the presence of the Printer's icon (driver).
4. Right mouse click on the Printer's icon and select
Properties
. From the
Ports
Tab, verify the
presence of an LPR port with a port name comprised of the Printer's
SMB Host Name
(WINS
environment), or
fully qualified domain name
(SMB Host Name
.
Domain Name, in a DNS
environment), or
IP Address
(if static).
5. From
the
Sharing
Tab, verify that
Sharing
is enabled for the Printer and that a
Share name
has
been assigned.
6. To determine if communications between the Server and the Printer are good, click the
Print Test
Page button
on the
General
Tab of the driver.
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