06/2014
3-8
WC 5022/5024
3.1.4 Image Quality Troubleshooting
Version 1.0
Image Quality Troubleshooting
IQ7 Deletion RAP
Part of the image is missing.
Procedure
Check the paper type. Paper used is within specifications.
Y
N
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
Y
N
End
Remove the Drum Cartridge (PL 8.1) (REP 8.1.1) and reinstall it. Turn the power OFF then ON
and print. The problem reoccurs.
Y
N
End
Install the new Drum Cartridge (PL 8.1) (REP 8.1.1) securely. Turn the power OFF then ON
and print. The problem reoccurs.
Y
N
End
Check the surface of the BTR for distortion. There is no distortion on the surface of the
BTR.
Y
N
Replace the BTR Roll (PL 6.1) (REP 4.1.1).
Replace the ESS/MCU PWB (PL 18.3) (REP 18.3.2).
IQ8 Skew/Misregistration RAP
Printed images are not parallel to the edges of the paper.
Procedure
Check the location where the machine is installed. The machine is installed on a stable
level surface.
Y
N
Install the machine on a stable level surface.
Remove the Drum Cartridge (PL 8.1) (REP 8.1.1) and reinstall it. Turn the power OFF then ON
and print. The problem reoccurs.
Y
N
End
Check the installation of the Paper Cassette. The Paper Cassette is installed correctly.
Y
N
Install the Paper Cassette properly.
Check for distortion in the paper transport path. There is no distortion in the paper trans-
port path.
Y
N
Correct the distortion or replace the distorted part.
Replace the ESS/MCU PWB (PL 18.3) (REP 18.3.2).
Содержание WorkCentre 5022
Страница 1: ...Xerox WorkCentre 5022 5024 Service Manual Revised June 2014 702Pxxxxx ...
Страница 2: ......
Страница 4: ...06 2014 0 2 WC 5022 5024 Version 1 0 Preface ...
Страница 5: ...Chapter 0 Introduction ...
Страница 6: ......
Страница 8: ...06 2014 0 2 WC 5022 5024 Version 1 0 Introduction ...
Страница 11: ...Chapter 1 Service Call Procedures ...
Страница 12: ......
Страница 14: ...06 2014 1 2 WC 5022 5024 Version 1 0 Service Call Procedures ...
Страница 20: ...06 2014 1 8 WC 5022 5024 1 5 Periodic Replacement Parts Consumables List Version 1 0 Service Call Procedures ...
Страница 21: ...Chapter 2 Troubleshooting ...
Страница 22: ......
Страница 30: ...06 2014 2 8 WC 5022 5024 2 2 1 1 Level 1 FIP Version 1 0 Status Indicator RAPs ...
Страница 36: ...06 2014 2 14 WC 5022 5024 004 345 HVPS Communication Error Version 1 0 Status Indicator RAPs ...
Страница 46: ...06 2014 2 24 WC 5022 5024 005 948 SS Size Mismatch Jam on No Mix size Version 1 0 Status Indicator RAPs ...
Страница 64: ...06 2014 2 42 WC 5022 5024 016 985 Max Attachment Size Over Version 1 0 Status Indicator RAPs ...
Страница 66: ...06 2014 2 44 WC 5022 5024 017 745 SMB Size Over Version 1 0 Status Indicator RAPs ...
Страница 76: ...06 2014 2 54 WC 5022 5024 024 966 APS NG Permission Denied Version 1 0 Status Indicator RAPs ...
Страница 78: ...06 2014 2 56 WC 5022 5024 026 737 Network Error Version 1 0 Status Indicator RAPs ...
Страница 82: ...06 2014 2 60 WC 5022 5024 027 779 SMTP Server Login Error Version 1 0 Status Indicator RAPs ...
Страница 98: ...06 2014 2 76 WC 5022 5024 033 753 Fax Scan Page Full Version 1 0 Status Indicator RAPs ...
Страница 104: ...06 2014 2 82 WC 5022 5024 034 765 Fax Report Disabled Version 1 0 Status Indicator RAPs ...
Страница 110: ...06 2014 2 88 WC 5022 5024 035 761 Fax File Open Error Version 1 0 Status Indicator RAPs ...
Страница 114: ...06 2014 2 92 WC 5022 5024 036 796 Fax Document Mix Fail Version 1 0 Status Indicator RAPs ...
Страница 116: ...06 2014 2 94 WC 5022 5024 041 210 211 STM NVM Out Of Order STM NVM R W Version 1 0 Status Indicator RAPs ...
Страница 120: ...06 2014 2 98 WC 5022 5024 045 313 IOT Logic Fail Version 1 0 Status Indicator RAPs ...
Страница 122: ...06 2014 2 100 WC 5022 5024 047 218 MCU 2TM Communication Error Version 1 0 Status Indicator RAPs ...
Страница 124: ...06 2014 2 102 WC 5022 5024 061 325 No SOS Fail Version 1 0 Status Indicator RAPs ...
Страница 130: ...06 2014 2 108 WC 5022 5024 062 396 CCD Cable Connection Fail Version 1 0 Status Indicator RAPs ...
Страница 132: ...06 2014 2 110 WC 5022 5024 071 105 Regi Sensor On Jam Tray 1 Version 1 0 Status Indicator RAPs ...
Страница 142: ...06 2014 2 120 WC 5022 5024 074 210 Tray 4 Lift Up Fail Version 1 0 Status Indicator RAPs ...
Страница 144: ...06 2014 2 122 WC 5022 5024 075 135 Regi Sensor On Jam MSI Version 1 0 Status Indicator RAPs ...
Страница 152: ...06 2014 2 130 WC 5022 5024 077 906 Feed Out Sensor 4 Static Jam Version 1 0 Status Indicator RAPs ...
Страница 156: ...06 2014 2 134 WC 5022 5024 091 441 Drum Cartridge Near End Version 1 0 Status Indicator RAPs ...
Страница 162: ...06 2014 2 140 WC 5022 5024 093 959 Drum New CRU Installation Fail Exceeds Version 1 0 Status Indicator RAPs ...
Страница 168: ...06 2014 2 146 WC 5022 5024 117 327 Controller Extension Card NVM Data Defect Version 1 0 Status Indicator RAPs ...
Страница 170: ...06 2014 2 148 WC 5022 5024 123 314 UI Panel Communication Fail Version 1 0 Status Indicator RAPs ...
Страница 172: ...06 2014 2 150 WC 5022 5024 124 311 Serial Number Fail Version 1 0 Status Indicator RAPs ...
Страница 174: ...06 2014 2 152 WC 5022 5024 127 396 E mail Generate Fail Version 1 0 Status Indicator RAPs ...
Страница 176: ...06 2014 2 154 WC 5022 5024 133 226 Fax Country or Clock Not Set Version 1 0 Status Indicator RAPs ...
Страница 178: ...06 2014 2 156 WC 5022 5024 134 211 Fax Board Failure Version 1 0 Status Indicator RAPs ...
Страница 186: ...06 2014 2 164 WC 5022 5024 2 2 4 8 NIP RELEASE SOLENOID Not Energized Fail Version 1 0 Status Indicator RAPs ...
Страница 190: ...06 2014 2 168 WC 5022 5024 2 3 5 Network Related Details Check Flow Version 1 0 Status Indicator RAPs ...
Страница 192: ...06 2014 2 170 WC 5022 5024 2 4 1 Software Download Version 1 0 Status Indicator RAPs ...
Страница 193: ...Chapter 3 Image Quality Troubleshooting ...
Страница 194: ......
Страница 196: ...06 2014 3 2 WC 5022 5024 Version 1 0 Image Quality Troubleshooting ...
Страница 222: ...06 2014 3 28 WC 5022 5024 3 5 Cycle Table Version 1 0 Image Quality Troubleshooting ...
Страница 223: ...Chapter 4 Repairs and Adjustments ...
Страница 224: ......
Страница 228: ...06 2014 4 4 WC 5022 5024 4 1 Introduction Version 1 0 Repairs and Asdjustments ...
Страница 240: ...06 2014 4 16 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 242: ...06 2014 4 18 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 246: ...06 2014 4 22 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 248: ...06 2014 4 24 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 250: ...06 2014 4 26 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 254: ...06 2014 4 30 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 294: ...06 2014 4 70 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 322: ...06 2014 4 98 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 324: ...06 2014 4 100 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 330: ...06 2014 4 106 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 336: ...06 2014 4 112 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Страница 337: ...Chapter 5 Parts List ...
Страница 338: ......
Страница 344: ...06 2014 5 6 WC 5022 5024 5 1 5 Using Parts Navigation Version 1 0 Parts List ...
Страница 411: ...06 2014 5 73 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 412: ...06 2014 5 74 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 413: ...06 2014 5 75 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 414: ...06 2014 5 76 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 415: ...06 2014 5 77 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 416: ...06 2014 5 78 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 417: ...06 2014 5 79 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 418: ...06 2014 5 80 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 419: ...06 2014 5 81 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 420: ...06 2014 5 82 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 421: ...06 2014 5 83 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Страница 422: ...06 2014 5 84 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Страница 425: ...06 2014 5 87 WC 5022 5024 Navi 2 4 2 Tray Module Parts List Version 1 0 Navi 2 4 2 Tray Module Figure 1 j0mg50024 ...
Страница 426: ...06 2014 5 88 WC 5022 5024 Navi 2 4 2 Tray Module Version 1 0 Parts List ...
Страница 427: ...Chapter 6 General ...
Страница 428: ......
Страница 450: ...06 2014 6 22 WC 5022 5024 6 1 29 Environmental Feasibility Energy Star Pro Version 1 0 General ...
Страница 452: ...06 2014 6 24 WC 5022 5024 6 2 2 Consumables Version 1 0 General ...
Страница 458: ...06 2014 6 30 WC 5022 5024 6 3 3 2 Analog Monitor List Version 1 0 General ...
Страница 478: ...06 2014 6 50 WC 5022 5024 6 3 7 2 NVM DIAG Version 1 0 General ...
Страница 482: ...06 2014 6 54 WC 5022 5024 6 3 9 2 NVM PH Version 1 0 General ...
Страница 484: ...06 2014 6 56 WC 5022 5024 6 3 10 NVM Fusing Version 1 0 General ...
Страница 486: ...06 2014 6 58 WC 5022 5024 6 3 11 2 NVM X fer Version 1 0 General ...
Страница 488: ...06 2014 6 60 WC 5022 5024 6 3 13 2 NVM ROS Version 1 0 General ...
Страница 490: ...06 2014 6 62 WC 5022 5024 6 3 12 NVM XERO Version 1 0 General ...
Страница 498: ...06 2014 6 70 WC 5022 5024 6 3 15 2 NVM SYSTEM Version 1 0 General ...
Страница 502: ...06 2014 6 74 WC 5022 5024 6 3 14 2 NVM PROCON Version 1 0 General ...
Страница 516: ...06 2014 6 88 WC 5022 5024 6 3 18 2 NVM JOB ATTRIBUTE Version 1 0 General ...
Страница 520: ...06 2014 6 92 WC 5022 5024 6 3 17 NVM IPS Version 1 0 General ...
Страница 522: ...06 2014 6 94 WC 5022 5024 6 3 19 NVM ACCOUNT MODE Version 1 0 General ...
Страница 524: ...06 2014 6 96 WC 5022 5024 6 3 20 NVM Jam Counter Clear Initialize HFSI Version 1 0 General ...
Страница 530: ...06 2014 6 102 WC 5022 5024 6 3 21 NVM FAX Version 1 0 General ...
Страница 568: ...06 2014 6 140 WC 5022 5024 6 8 4 30 Bit 105 109 Description Version 1 0 General ...
Страница 574: ...06 2014 6 146 WC 5022 5024 6 8 5 5 Troubleshooting of Super G3 Fax Version 1 0 General ...
Страница 575: ...Chapter 7 Wiring Data ...
Страница 576: ......
Страница 588: ...06 2014 7 12 WC 5022 5024 7 1 2 Plug Jack Location Version 1 0 Wiring Data ...
Страница 589: ...06 2014 7 13 WC 5022 5024 7 2 1 1 IOT ACH Wiring Data Version 1 0 7 2 1 1 IOT ACH Figure 1 j0mg720101 ...
Страница 590: ...06 2014 7 14 WC 5022 5024 7 2 1 2 IOT ACN Version 1 0 Wiring Data 7 2 1 2 IOT ACN Figure 1 j0mg720102 jpg ...
Страница 591: ...06 2014 7 15 WC 5022 5024 7 2 1 3 24VDC 1 Wiring Data Version 1 0 7 2 1 3 24VDC 1 Figure 1 j0mg720103 ...
Страница 592: ...06 2014 7 16 WC 5022 5024 7 2 1 4 24VDC 2 Version 1 0 Wiring Data 7 2 1 4 24VDC 2 Figure 1 j0mg720104 ...
Страница 595: ...06 2014 7 19 WC 5022 5024 7 2 1 7 DC COM 1 5V RTN Wiring Data Version 1 0 7 2 1 7 DC COM 1 5V RTN Figure 1 j0mg720107 ...
Страница 596: ...06 2014 7 20 WC 5022 5024 7 2 1 8 DC COM 2 5V RTN Version 1 0 Wiring Data 7 2 1 8 DC COM 2 5V RTN Figure 1 j0mg720108 ...
Страница 597: ...06 2014 7 21 WC 5022 5024 7 2 1 9 DC COM 3 24V RTN Wiring Data Version 1 0 7 2 1 9 DC COM 3 24V RTN Figure 1 j0mg720109 ...
Страница 598: ...06 2014 7 22 WC 5022 5024 7 2 1 9 DC COM 3 24V RTN Version 1 0 Wiring Data ...
Страница 599: ...06 2014 7 23 WC 5022 5024 7 2 56 1 DADF 5VDC Wiring Data Version 1 0 7 2 56 1 DADF 5VDC Figure 1 j0mg725601 ...
Страница 600: ...06 2014 7 24 WC 5022 5024 7 2 56 2 DADF 24VDC Version 1 0 Wiring Data 7 2 56 2 DADF 24VDC Figure 1 j0mg725602 ...
Страница 601: ...06 2014 7 25 WC 5022 5024 7 2 56 3 DADF DC COM Wiring Data Version 1 0 7 2 56 3 DADF DC COM Figure 1 j0mg725603 ...
Страница 602: ...06 2014 7 26 WC 5022 5024 7 2 56 3 DADF DC COM Version 1 0 Wiring Data ...
Страница 608: ...06 2014 7 32 WC 5022 5024 5 Other Descriptions Version 1 0 Wiring Data ...
Страница 613: ...06 2014 7 37 WC 5022 5024 CH1 5 Fuse LED Location Wiring Data Version 1 0 CH1 5 Fuse LED Location Figure 1 j0mg730105 ...
Страница 614: ...06 2014 7 38 WC 5022 5024 CH1 5 Fuse LED Location Version 1 0 Wiring Data ...
Страница 616: ...06 2014 7 40 WC 5022 5024 CH2 1 Control Panel Version 1 0 Wiring Data ...
Страница 621: ...06 2014 7 45 WC 5022 5024 CH4 1 Main Drive Wiring Data Version 1 0 CH4 1 Main Drive Figure 1 j0mg730401 PL 18 3 PL 3 1 ...
Страница 622: ...06 2014 7 46 WC 5022 5024 CH4 1 Main Drive Version 1 0 Wiring Data ...
Страница 634: ...06 2014 7 58 WC 5022 5024 CH6 5 Laser Scanning Version 1 0 Wiring Data ...
Страница 644: ...06 2014 7 68 WC 5022 5024 CH7 9 MSI Paper Stacking Version 1 0 Wiring Data ...
Страница 650: ...06 2014 7 74 WC 5022 5024 CH8 5 Paper Path Drive Transmission Version 1 0 Wiring Data ...
Страница 654: ...06 2014 7 78 WC 5022 5024 CH9 3 Image Transfer Stripping Version 1 0 Wiring Data ...
Страница 659: ...06 2014 7 83 WC 5022 5024 CH34 1 Fax Wiring Data Version 1 0 CH34 1 Fax Figure 1 j0mg733401 PL 18 3 PL 18 5 PL 18 4 ...
Страница 660: ...06 2014 7 84 WC 5022 5024 CH34 1 Fax Version 1 0 Wiring Data ...
Страница 666: ...06 2014 7 90 WC 5022 5024 7 4 7 Sensor Location IOT Rear Version 1 0 Wiring Data ...
Страница 667: ...Chapter 9 Installation Removal ...
Страница 668: ......
Страница 670: ...06 2014 9 2 WC 5022 5024 Version 1 0 Installation Removal ...
Страница 696: ...06 2014 9 28 WC 5022 5024 9 1 10 Tray Lock Kit Version 1 0 Installation Removal ...
Страница 698: ...06 2014 9 30 WC 5022 5024 9 2 Removal Version 1 0 Installation Removal ...