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Troubleshooting
Xerox WorkCentre 3550
User Guide
177
Common PostScript Problems
The following situations are PS language specific and may occur when several printer languages are
used.
The machine does not print
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
Incompatibility between the
PDF file and the Acrobat
products.
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image
from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
The print quality of photos is
not good. Images are not clear.
The resolution of the photo is
very low.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
Before printing, the machine
emits vapor near the output
tray.
Using damp paper can cause
vapor during printing.
• This is not a problem. Just keep
printing.
The machine does not print
special- sized paper, such as
billing paper.
Paper size and paper size
setting do not match.
• Set the correct paper size in the
Custom Paper Size Settings
in the
Paper
tab in the
Printing
Preferences
. (See
Paper Options
on
page 91.)
Problem
Possible Cause
Solution
PostScript file cannot be printed.
The PostScript driver may not be
installed correctly.
• Install the PostScript driver.
(See
Install Printer Software
on
page 86.)
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact
a service representative.
“Limit Check Error” report prints.
The print job was too complex.
• You might need to reduce the
complexity of the page or
install more memory. (Refer to
the
System Administrator
Guide
.)
A PostScript error page prints.
The print job may not be
PostScript.
• Make sure that the print job is
a PostScript job. Check to see
whether the software
application expected a setup
or PostScript header file to be
sent to the machine.
Condition
Possible Cause
Suggested Solutions
Содержание WorkCentre 3550
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