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Troubleshooting
Xerox WorkCentre 3550
User Guide
173
The following chart lists some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, call for service.
Paper Feeding Problems
Toner Not Compatible
Print cartridge is not compatible.
Check guide
The print cartridge you have
installed is not for your machine.
• Install a new print cartridge
designed for your machine.
Toner Not Installed
Print cartridge is not Installed.
Install it
The print cartridge is not installed.
• Install the print cartridge.
Too many Faxes
Too may faxes are received.
Print or remove job.
Too many faxes are received.
• Print or remove received fax.
Too many Faxes
Too may faxes are queued.
Wait or remove job.
Too many faxes are queued to be
sent.
• Cancel reserved fax in priority
fax feature.
[yyy] empty
Load [zzz][xxx]
There is no paper in
the tray.
• Load paper in the tray. (See
Loading the Paper Trays
on
page 118.)
Tray2 Not Installed
Tray2 is not installed
The optional tray2 is not installed.
• Install the optional tray 2. If
the optional tray 2 is installed,
check the cable connecting the
machine and the optional tray
2. If the problem persists, call
for service.
Tray2 has a problem
Communication problem occurred
with Tray2
The machine cannot
communicate the optional tray 2.
• Check the cable connecting the
machine and the optional tray
2. If the problem persists, call
for service.
Condition
Suggested Solutions
Paper jams during printing.
• Clear the paper jam. (See
Paper Jams
on page 164.)
Paper sticks together.
• Check the maximum paper capacity of the tray. (See
Paper Supply
on
page 193.)
• Make sure that you are using the correct type of paper. (See
Media
Types
on page 125.)
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Message
Meaning
Suggested Solutions
Содержание WorkCentre 3550
Страница 1: ...V1 0 April 2010 Xerox WorkCentre 3550 User Guide ...
Страница 6: ...Xerox WorkCentre 3550 User Guide 6 ...
Страница 36: ...Media Output Locations Xerox WorkCentre 3550 User Guide 36 ...
Страница 58: ...Receiving Faxes Xerox WorkCentre 3550 User Guide 58 ...
Страница 116: ...Support Xerox WorkCentre 3550 User Guide 116 ...
Страница 126: ...Media Specifications Xerox WorkCentre 3550 User Guide 126 ...
Страница 198: ...Feature Specifications Xerox WorkCentre 3550 User Guide 198 ...