Troubleshooting
Xerox
®
VersaLink
®
B7025/B7030/B7035 Multifunction Printer 217
User Guide
Troubleshooting Paper Jams
This section includes:
•
Multiple Sheets Pulled Together .............................................................................................................................. 217
•
Paper Misfeeds ............................................................................................................................................................... 217
•
Label and Envelope Misfeeds .................................................................................................................................... 218
•
Paper Jam Message Stays On ................................................................................................................................... 218
•
Jams During Automatic 2-Sided Printing ............................................................................................................. 219
Multiple Sheets Pulled Together
Probable Causes
Solutions
The paper tray is too full.
Remove some of the paper. Do not load paper past fill line.
The edges of the paper are not even.
Remove the paper, align the edges, and then reload it.
The paper is moist from humidity.
Remove the paper from the tray, and replace it with new dry
paper.
Too much static electricity is present.
Try a new ream of paper.
Using unsupported paper.
Use only Xerox
®
-approved paper. For details, refer to
Supported Paper
on page 143.
Humidity is too high for coated paper.
•
Feed paper one sheet at a time.
•
Try loading paper in the Bypass tray.
The feed rollers are dirty.
With a clean, lint-free cloth moistened with water, wipe the
feed rollers until they are clean. For details, refer to
Cleaning
the Printer
on page 177.
