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Troubleshooting

Xerox

WorkCentre

7800/7800i Series Color Multifunction Printer 289

User Guide

Isolating the Problem to the Printer or to the Application

When you are sure that the paper is supported and in good condition, use the following steps to isolate

the problem:
1.

From the control panel of the printer, print the pages for Diagnosing Print Quality. For details, see

Printing the Troubleshooting Print Quality Pages

on page 288.

−

If the pages printed properly, the printer is working properly and the print-quality problem is an

application, print driver, or print server problem.

−

If the pages still have print-quality problems, the problem is in the printer.

If the pages printed properly, see

Troubleshooting Print-Quality Problems in the Application, Print

Driver, or Print Server

on page 289.

If the pages still had print-quality issues, or did not print, see

Troubleshooting Print-Quality Problems

in the Printer

on page 290.

Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print

Server

If the printer is printing properly from the control panel but you still have print-quality problems, the

application, print driver, or print server could be the cause.

To isolate the problem:
1.

Print a similar document from another application and look for the same print-quality problems.

−

If the document still has the same print-quality problems, it is probably a print driver or print

server problem. If the problem persists, go to step 2.

−

If the document printed without print-quality problems, the application is probably the cause.

Restart your printer, restart the application, and print the document again. If the problem

persists, go to step 5. For details, see

Restarting the Printer

on page 239.

Check the print driver used for the print job.
a.

Navigate to the list of printers on your computer:

•

For Windows XP SP1 and later, click

Start

Settings

Printers and Faxes

•

For Windows Vista, click

Start

Control Panel

Hardware and Sound

Printers

•

For Windows Server 2003 and later, click

Start

Settings

Printers

•

For Windows 7, click

Start

Devices and Printers

Right-click on the name of the printer.

From the drop-down list, select

Properties

•

Ensure that the model name in the middle of the driver matches the model name of the

printer.

•

If the names do not match, install the proper print driver for the printer.

Содержание Phaser 7800

Страница 1: ...Xerox WorkCentre 7800 7800i Series Color Multifunction Printer 2016 Xerox ConnectKey Technology User Guide...

Страница 2: ...Talk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX an...

Страница 3: ...19 2 Features 21 Parts of the Printer 22 Left Front View 22 Left Rear View 23 Internal Components 24 Document Feeder 24 Control Panel 25 Integrated Office Finisher 26 Office Finisher LX 27 Professiona...

Страница 4: ...Recommended Media 50 Ordering Paper 50 General Paper Loading Guidelines 50 Paper That Can Damage Your Printer 51 Paper Storage Guidelines 51 Supported Paper Types and Weights 52 Supported Standard Pa...

Страница 5: ...es 90 Scaling 91 Printing Watermarks 92 Printing Mirror Images 93 Creating and Saving Custom Sizes 93 Selecting Job Completion Notification for Windows 94 Printing Special Job Types 95 Secure Print 95...

Страница 6: ...a USB Flash Drive 150 Scanning to an Email Address 151 Sending a Scanned Image to an Email Address 152 Setting Email Options 153 Scanning to a Destination 156 Sending a Scanned Image to a Destination...

Страница 7: ...ing the Hole Punch Waste Container 228 Billing and Usage Information 231 Ordering Supplies 232 Locating the Serial Number 232 Consumables 232 Routine Maintenance Items 232 Other Supplies 233 When to O...

Страница 8: ...atures 304 Available Configurations 305 Options and Upgrades 306 Physical Specifications 307 Base Configuration 307 Configuration with Integrated Finisher 307 Configuration with Office Finisher LX and...

Страница 9: ...e Release 320 Copy Regulations 321 United States 321 Canada 323 Other Countries 323 Fax Regulations 324 United States 324 Canada 326 European Union 326 New Zealand 327 Product Safety Certification 328...

Страница 10: ......

Страница 11: ...y 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 19 Your printer and the recommended supplies have been designed and tested to me...

Страница 12: ...o not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock Do not remove the covers or guards that are fastened wit...

Страница 13: ...ot know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal...

Страница 14: ...erox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety d...

Страница 15: ...ng Place the printer in a dust free area Do not store or operate the printer in an extremely hot cold or humid environment Do not place the printer near a heat source Do not place the printer in direc...

Страница 16: ...e of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xero...

Страница 17: ...empt any maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners Clean with a dry lint free cloth only Do not burn any cons...

Страница 18: ...even death Ignoring this caution could cause injury or damage to property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the waste toner container Do not expose the...

Страница 19: ...n Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 353 434 For p...

Страница 20: ......

Страница 21: ...tre 7800 7800i Series Color Multifunction Printer 21 User Guide This chapter includes Parts of the Printer 22 Information Pages 29 Administration Features 30 Xerox ConnectKey Apps 34 More Information...

Страница 22: ...Document Feeder 24 Control Panel 25 Integrated Office Finisher 26 Office Finisher LX 27 Professional Finisher 28 Wireless Network Adapter 28 Left Front View 1 Leveler Foot 2 Tray 5 3 Left Tray 4 USB...

Страница 23: ...tus Indicator 7 Side 2 Scan Cable 8 USB Memory Port for service only 9 Ethernet Connection 10 Foreign Device Interface 11 Fax Connections optional 12 Door D Release Lever 13 Door A Release Lever 14 Do...

Страница 24: ...er Roller 2 Fuser Assembly 3 Drum Cartridge Release Lever 4 Toner Cartridges 5 Main Power Switch 6 Transfer Belt Cleaner 7 Waste Container 8 Drum Cartridges 9 Drum Cartridge Cover Document Feeder 1 Co...

Страница 25: ...unctions 5 Services Home provides access to printer features such as copy scan and fax on the touch screen 6 Touch Screen displays information and provides access to printer functions 7 Log In Out pro...

Страница 26: ...26 Xerox WorkCentre 7800 7800i Series Color Multifunction Printer User Guide Integrated Office Finisher 1 Staple Cartridge 2 Finisher Front Door 3 Finisher Top Cover 4 Center Tray 5 Integrated Office...

Страница 27: ...Hole Punch Waste Container optional 3 Hole Punch Unit optional 4 Center Tray 5 Right Tray Attachment 6 Booklet Maker optional 7 Booklet Maker Side Cover optional 8 Booklet Maker Staple Cartridge opti...

Страница 28: ...work Adapter The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network LAN The wireless network adapter supports common wireless security p...

Страница 29: ...re 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages...

Страница 30: ...ation the printer compares the information that you provide to another source of information such as an LDAP directory The information can be a user name and password or the information stored on a ma...

Страница 31: ...n LDAP directory The system administrator sets authorization permissions To set or edit user permissions for access to printer features you must log in as the administrator Accounting Accounting monit...

Страница 32: ...ettings on the Tools tab on the control panel touch screen Logging In as the System Administrator at the Control Panel 1 At the control panel press Log In Out 2 Type admin then touch Next 3 Type your...

Страница 33: ...Information Pages Configuration Report Print 3 Touch Close after the report prints Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location Xer...

Страница 34: ...the QR Code App to access information about related Xerox Mobile Apps Xerox PrintByXerox You can use this App to print documents to ConnectKey enabled devices using email submission from any location...

Страница 35: ...Machine Information Information Pages To print from Xerox CentreWare Internet Services click Status Information Pages Xerox CentreWare Internet Services documentation In Xerox CentreWare Internet Serv...

Страница 36: ...llowing space _________________________________ If you need additional help using your printer 1 Refer to this user guide 2 Contact the system administrator 3 Visit the Xerox website at www xerox com...

Страница 37: ...User Guide This chapter includes Installation and Setup Overview 38 Modifying General Settings 42 Installing the Software 45 See also Installation Guide packaged with your printer System Administrator...

Страница 38: ...cs Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network An Ethernet network is used for one or more computers and supports m...

Страница 39: ...oftware controlled shutdown The preferred method to turn on and off the printer is to use the secondary power switch To operate the printer turn on both switches First turn on the main power switch th...

Страница 40: ...jobs in the queue 2 Turn off the secondary power switch then wait 10 seconds after the touch screen goes dark before proceeding Note When the optional Office Finisher LX is installed the secondary po...

Страница 41: ...of tray 1 Optimizing Printer Performance Several factors influence printer performance including temperature humidity air pressure and the chemical characteristics of the paper and coatings The printe...

Страница 42: ...ng In as the System Administrator at the Control Panel on page 32 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings General then touch the...

Страница 43: ...s activity To change the default Low Power and Sleep timeout periods touch Energy Saver Timers To set the delay before the printer enters Low Power mode touch the Minutes field then to set the number...

Страница 44: ...r Time Zone Note The date and time are set automatically through Network Time Protocol NTP To modify these settings go to the Properties tab in Xerox CentreWare Internet Services and change the Date a...

Страница 45: ...install driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address If you cannot find the IP address see Finding the IP Address of Your Printer on...

Страница 46: ...inters and you know the IP address a Click the Network Printer icon at the top of the window b Enter the IP address or the DNS name of the printer c Click Search d From the list of discovered printers...

Страница 47: ...lick Install 8 Enter your password then click OK 9 From the list of discovered printers select your printer then click Next If your printer does not appear in the list of discovered printers a Click t...

Страница 48: ...loading click the Start button e Repeat steps a and b then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier The second part of the driver pa...

Страница 49: ...Xerox WorkCentre 7800 7800i Series Color Multifunction Printer 49 User Guide This chapter includes Supported Paper 50 Loading Paper 56 Printing on Special Paper 68 4 Paper and Media...

Страница 50: ...and media recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at www xerox com rmlna Recommended Media List United States www xerox com...

Страница 51: ...epresentative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susc...

Страница 52: ...Reloaded 106 169 g m Cardstock and Cardstock Reloaded 170 256 g m Lightweight Glossy Cardstock and Lightweight Glossy Card Reloaded 106 169 g m Glossy Cardstock and Glossy Cardstock Reloaded 170 256 g...

Страница 53: ...10 5 in Letter 8 5 x 11 in 8 5 x 13 in Legal 8 5 x 14 in Tabloid 11 x 17 in 12 x 18 in Trays 3 and 4 of the High Capacity Tandem Tray Module Tray 6 of the High Capacity Feeder A4 210 x 297 mm JIS B5 1...

Страница 54: ...Tabloid Extra 12 x 18 in 12 x 19 in In addition to the standard sizes you can use custom size paper within the following ranges for 2 sided printing Minimum size 128 x 140 mm 5 x 5 5 in Maximum size...

Страница 55: ...x 182 mm 5 5 x 7 2 in Maximum 297 x 432 mm 11 7 x 17 in Trays 2 4 of the 3 Tray Module Tray 2 of the High Capacity Tandem Tray Module Tray 2 of the 1 Tray Module Minimum 140 x 182 mm 5 5 x 7 2 in Maxi...

Страница 56: ...6 in the High Capacity Feeder 66 Changing Paper Size Type and Color 67 Changing Paper Size Type and Color 67 Loading Paper in Trays 1 4 1 Pull out the tray until it stops 2 Ensure that the guide locks...

Страница 57: ...up with the top edge toward the front of the tray For clear or non stripe transparencies load face up For striped transparencies load with the stripe down on the right trailing edge For long edge fee...

Страница 58: ...select a new paper type touch Type To select a new paper color touch Color When finished touch Confirm To change the paper size type or color when the tray is set to Dedicated mode press the Machine...

Страница 59: ...supported standard paper settings In the custom position the guides move in 1 mm increments To move the guide locks from the standard to the custom paper size position 1 Pull out the tray until it st...

Страница 60: ...ns It contains three trays Tray 2 holds paper sizes up to SRA3 12 x 18 in Trays 3 and 4 hold A4 letter size paper only Note Do not load custom size paper into tray 3 or tray 4 of the tandem tray modul...

Страница 61: ...uide 3 Stack the paper against the left rear corner of the tray as shown 4 Adjust the guides so that they touch the edges of the stack 5 Close the tray 6 Verify the size type and color of the paper Ch...

Страница 62: ...d remove any paper that is a different size or type 2 Move the width guides to the edges of the tray 3 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface...

Страница 63: ...toward the front of the tray For clear or stripe less transparencies load face down with the long edge leading into the printer For striped transparencies load face up with the non stripe edge leading...

Страница 64: ...Size To select a new paper type touch Type To select a new paper color touch Color When finished touch Confirm Loading Paper in Tray 6 High Capacity Feeder 1 Pull Tray 6 out of the feeder until it st...

Страница 65: ...the front of the tray Note Do not load paper above the maximum fill line Overfilling can cause paper jams For 2 sided printing Place the print side page 1 face up Place pre punched paper with the hol...

Страница 66: ...e the paper size to the Tray 6 configuration If the paper size matches no adjustment is needed 1 Remove the screw that holds the spacer plate at the back of the tray 2 Lift the spacer plate to remove...

Страница 67: ...aper Size Type and Color You can set paper trays to Adjustable or Dedicated mode When trays are set to Adjustable mode you can change paper settings each time that you load the tray When a paper tray...

Страница 68: ...ty depends on the quality and construction of the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused envelopes in...

Страница 69: ...d envelopes in the tray with the flaps closed flaps up and flaps on the leading edge toward the right 3 Center the stack then slide the guides until they lightly touch the edges of the stack 4 Verify...

Страница 70: ...pe tray with the flaps closed flaps down and on the leading edge toward the left Notes Maximum stack height of 43 mm 1 7 in The envelope tray accepts envelope weights from 75 90 g m 3 Adjust the paper...

Страница 71: ...the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold...

Страница 72: ...u are loading For details see Setting the Guide Locks in the 500 Sheet Adjustable Trays on page 59 Note Trays 1 4 accept labels 106 169 g m For long edge feed load labels face up with the top edge tow...

Страница 73: ...tifunction Printer 73 User Guide Loading Labels in Tray 5 1 Open tray 5 then pull out the extension tray for larger sizes If the extension tray is already opened remove any paper that is a different s...

Страница 74: ...with the top edge toward the front of the tray For short edge feed load labels face down with the top edge to the left Notes Do not load paper above the maximum fill line Overfilling the tray can caus...

Страница 75: ...y 5 only Guidelines for Printing on Gloss Paper Do not open sealed packages of gloss paper until you are ready to load them into the printer Leave gloss paper in the original wrapper and leave the pac...

Страница 76: ...ox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Guidelines for Printing on Tra...

Страница 77: ...es Color Multifunction Printer 77 User Guide This chapter includes Printing Overview 78 Selecting Printing Options 79 Managing Jobs 83 Printing Features 86 Printing Special Job Types 95 Held Print Job...

Страница 78: ...panel specify the size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 A...

Страница 79: ...ons that are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driver softw...

Страница 80: ...icon for your printer and click Printing Preferences 3 In the Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver opti...

Страница 81: ...cally Select determines the output destination by the number of sets and the stapling option selected Multiple sets or stapled sets are sent to the finisher output tray Top Tray selects the output tra...

Страница 82: ...hing field then select an option 3 To select the output tray click the arrow to the right of the Output Destination field then select an option Automatically Select determines the output destination b...

Страница 83: ...s the best place to pause the spooled print job 2 To resume printing press the Interrupt button again To pause the print job with the option to delete it 1 At the control panel press the Interrupt but...

Страница 84: ...a passcode at the control panel To view a list of secure print jobs 1 At the printer control panel press the Job Status button 2 Touch Held Print Jobs or Secure Print Jobs then select a folder For det...

Страница 85: ...Managing Jobs in Xerox CentreWare Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox CentreWare Internet Services You can also print copy mov...

Страница 86: ...93 Selecting Job Completion Notification for Windows 94 Printing on Both Sides of the Paper Paper Types for Automatic 2 Sided Printing The printer can print a 2 sided document automatically on suppor...

Страница 87: ...scape 2 Sided Print Flip on Short Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the doc...

Страница 88: ...The pages are printed in the correct order so that you can fold and staple the pages to create the booklet When you print booklets using the Windows PostScript or Macintosh driver you can specify the...

Страница 89: ...vid Color To match the color output to another output device select a custom Color Correction To apply different Color Corrections to Text and Graphics and Images select Custom Automatic Color This fe...

Страница 90: ...front and back cover pages from different trays After making a selection for printing the cover pages you can select the paper for the front and back covers by size color or type You can also use blan...

Страница 91: ...ample to specify pages 1 6 9 10 and 11 type 1 6 9 11 Paper Displays the default size color and type of paper selected in Use Job Settings 2 Sided Printing allows you to select 2 sided printing options...

Страница 92: ...Some options apply only to a specific printer model configuration operating system or driver type Watermarks are not supported for some print drivers when booklet is selected or when more than one pa...

Страница 93: ...document Print on All Pages This option prints the watermark on all pages of your document 5 Click OK Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image...

Страница 94: ...th of the new custom size 6 Click Print Margins then select the printer from the list Or set the top bottom right and left margins 7 To save the settings click OK Selecting Job Completion Notification...

Страница 95: ...rint driver from the Printing Options tab Secure Print Secure print allows you to associate a 4 10 digit passcode with a print job when sending it to the printer The job is held at the printer until y...

Страница 96: ...int job click Paper Select By Tray 6 Select an option for 2 sided printing 7 If your printer has a finisher installed click the arrow to the right of Finishing then select a stapling option The image...

Страница 97: ...age next to Stapling shows the staple position 5 Select a print quality mode 6 Select an output destination 7 Select another tab or click OK 8 To send the job to the printer in the Print window select...

Страница 98: ...Print 2 In the Delay Print window select the Tab key to move from the hour section to the minutes section To select the time to send the print job click the arrow buttons For a 12 hour time format typ...

Страница 99: ...cted name select Clear List 3 In Save To or Folder Number specify where you want the file saved on the printer Do one of the following Type the name of the destination folder Click the arrow to the ri...

Страница 100: ...ult Public Folder 4 To print the job now and also save the job select the Print and Save check box 5 To store your job at the printer select Private 6 In the Passcode field type a passcode The passcod...

Страница 101: ...elease them If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it Releasing Held Print Jobs 1 At the control panel press the Job...

Страница 102: ...scroll through the list and locate the printable file next to the list use the arrows If the print file is in a folder to open the folder touch the name 3 Touch the name of the printable file 4 Selec...

Страница 103: ...rn to the list of documents in the mailbox touch Browse To return to the list of folders touch Back Printing from Xerox CentreWare Internet Services You can print pdf ps pcl and xps files directly fro...

Страница 104: ......

Страница 105: ...Xerox WorkCentre 7800 7800i Series Color Multifunction Printer 105 User Guide This chapter includes Basic Copying 106 Selecting Copy Settings 108 6 Copying...

Страница 106: ...appears in the upper right corner of the touch screen Note To correct the number of copies entered using the alphanumeric keypad press the C button then re enter the number 5 Change the copy settings...

Страница 107: ...ts 38 128 g m for 1 sided pages and 50 128 g m for 2 sided pages The document feeder accepts paper sizes from 85 x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x 17 in for 1 sided pages and 110 x 125...

Страница 108: ...7800i Series Color Multifunction Printer User Guide Selecting Copy Settings This section includes Basic Settings 109 Image Quality Settings 114 Layout Settings 117 Output Format Settings 120 ID Card...

Страница 109: ...trol panel alphanumeric keypad 1 Press the Services Home button then touch Copy 2 Use the alphanumeric keypad on the control panel to enter the number of copies The number of copies appears in the upp...

Страница 110: ...the original document If the original is a color document the printer makes copies in full color If the original is a black and white document the printer makes copies in black only Black White Produc...

Страница 111: ...lected paper size Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the desired paper tray then touch OK To center the image on the page select the Auto Center...

Страница 112: ...and produces 1 sided copies 1 2 Sided scans only one side of the originals and produces 2 sided copies To rotate the second sides touch Rotate Side 2 2 2 Sided scans both sides of the originals and pr...

Страница 113: ...ishing touch Advanced Touch Uncollated 3 Touch OK Stapling Copies If your printer has a finisher it can staple your copies To select stapling 1 Press the Services Home button then touch Copy 2 For Fin...

Страница 114: ...al was created To specify the original type 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Original Type 3 On the Original Type screen select the appropriate...

Страница 115: ...ckground colors To change this setting 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression...

Страница 116: ...e Color Balance If you have a color original you can adjust the balance of the printing colors between cyan magenta yellow and black before printing your copy To adjust the color balance 1 Press the S...

Страница 117: ...ways Images refer to the direction the originals are loaded in the document feeder Note If you are using the document glass the orientation of the original is as seen before turning it over 4 Touch OK...

Страница 118: ...o 25 4 mm 1 in Right Page Only to copy only the right page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in 4 Touch OK Shifting...

Страница 119: ...from each edge touch Side 1 then touch the Left Right Top and Bottom arrows To specify the amount to erase from each edge touch Side 2 then touch the Left Right Top and Bottom arrows or touch Mirror...

Страница 120: ...hen fold and staple the pages manually or automatically using the appropriate finisher Note In this mode the printer scans all of the originals before it prints the copies To create a booklet 1 Press...

Страница 121: ...includes front and back covers from the same tray Front Back Different This option includes a front and a back cover from different trays Front Only This option includes a front cover only Back Only T...

Страница 122: ...h Special Pages Chapter Starts Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the desired paper tray then touch OK 4 On the Chapter Starts screen touch Page...

Страница 123: ...tput Format tab then touch Special Pages Inserts If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the desired paper tray then touch OK 4 To specify the number of sh...

Страница 124: ...ly is set to Auto Paper Select the Paper Conflict screen appears Select the desired paper tray then touch OK 4 On the Exceptions screen touch the beginning Page Number field To enter the starting numb...

Страница 125: ...ple page shows the location of the page number e Touch OK f To change the text formatting touch Format Style choose the desired settings then touch OK 4 To insert a comment a Touch Comment On b Touch...

Страница 126: ...Transparency Separators You can add blank sheets of paper between each printed transparency The size and orientation of the separators must be the same as the transparencies Notes If Booklet Creation...

Страница 127: ...h Page Layout Pages per Side Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the desired paper tray then touch OK 3 Touch the number of original pages for eac...

Страница 128: ...appears Select the desired paper tray then touch OK 3 Specify how many times the image repeats on the page To repeat the image 2 Times 4 Times or 6 Times on the page select a preset option Specify Row...

Страница 129: ...touch Edit a Verify the output color paper supply and reduce enlarge settings b Change the settings as needed c Touch OK 4 For Front Side Features touch Edit a Verify the original type lighten darken...

Страница 130: ...uce Enlarge touch an option To use the alphanumeric keypad to reduce or enlarge the percentage touch the current value displayed then type a value To reduce or enlarge the percentage incrementally tou...

Страница 131: ...image quality settings and produce the best quality output To specify the original type 1 Press the Services Home button then touch ID Card Copy 2 For Front Side Features or Back Side Features touch...

Страница 132: ...s printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To change Background...

Страница 133: ...and options c Touch the Job Assembly tab then touch Build Job On d Touch Options e Select or clear the Display summary window between segments check box f Select or clear the Turn Build Job Off after...

Страница 134: ...s or delete the job To release and print the remaining copies of the job touch Print If the sample copy is unsatisfactory touch Delete Saving Copy Settings To use a particular combination of copy sett...

Страница 135: ...g to a Destination 156 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC780Xdocs If the system administr...

Страница 136: ...AIN and WIA To scan an image 1 On the control panel press the yellow Clear All button to clear previous settings 2 Load your original documents Use the document glass for single pages or paper that ca...

Страница 137: ...fit against the originals The document feeder automatically detects standard paper sizes WorkCentre 7830 7835 Multifunction Printer The document feeder accepts paper weights 38 128 g m for 1 sided pag...

Страница 138: ...ox CentreWare Internet Services Scanning to the Public Folder The printer provides a public folder to store scanned images You do not need a password to scan images to the public folder or to retrieve...

Страница 139: ...administrator can create a private folder at any time For details see the System Administrator Guide for your printer model To create a private folder with a password 1 At your computer open a Web br...

Страница 140: ...ay section select Mailboxes 4 In the Scan to Mailbox section click the folder containing the scan Your scan file appears in the Folder Contents window Notes For a password protected private folder cli...

Страница 141: ...d your own scan destinations to templates Scanning to a Predefined Network File Repository To scan an image and send it to a predefined network file repository 1 Load the original on the document glas...

Страница 142: ...n 6 Click the Friendly Name field then create a name for the template 7 Under Protocol select an option 8 Configure the destination IP Address Port number or Host Name Port number 9 Enter the name of...

Страница 143: ...ing In on page 31 To scan an image to your home directory 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Workflow Scanning 3 Touch Chan...

Страница 144: ...t an option 1 Sided This option scans only one side of the original image and produces 1 sided output files 2 Sided This option scans both sides of the original image 2 Sided Rotate Side 2 This option...

Страница 145: ...ect advanced settings 1 Press the Services Home button then touch Workflow Scanning 2 Touch the Advanced Settings tab 3 To specify the output color a Touch Output Color then select an option Auto Dete...

Страница 146: ...ually To increase or decrease the contrast move the Manual Contrast slider up or down The middle position on the slider does not change the contrast c Touch OK 7 To adjust brightness and sharpness a T...

Страница 147: ...To specify the amount to erase from each edge use the arrows c Touch OK 4 To scan the correct area of the original image a Touch Original Size b On the Original Size screen select an option Auto Dete...

Страница 148: ...Pick a Workflow screen select a workflow 5 To define additional network locations as destinations for scanned documents a Touch Add File Destinations b On the Add File Destinations screen touch the d...

Страница 149: ...d scan the first segment a Load the originals for the first segment b Press the green Start button on the control panel Note If a password is required contact the system administrator 5 Program and sc...

Страница 150: ...ct USB 5 Insert your USB Flash drive in the USB port on the printer control panel Note If the USB Flash drive is already in the USB memory port press Services Home then touch Workflow Scanning The USB...

Страница 151: ...Color Multifunction Printer 151 User Guide Scanning to an Email Address This section includes Sending a Scanned Image to an Email Address 152 Setting Email Options 153 When using this feature the ima...

Страница 152: ...h Add e To organize the recipients touch one of the recipients on the list then from the menu select To Cc or Bcc 5 To enter an email address from favorites a Press the Services Home button then touch...

Страница 153: ...e the attachment format options 1 Touch Attachment 2 Touch the file format menu select Custom 3 On the File Format screen under Format select an option 4 Under File Options for PDF PDF Archival XPS or...

Страница 154: ...the touch screen keyboard to type part of the name d Touch Search e Select the desired name from the list then touch Add 6 Touch OK Changing the Reply To Address To change the Reply To address 1 Touch...

Страница 155: ...ouch Quality File Size 3 To select a setting use the slider The settings range from Highest Compression Smallest File Size to Lowest Compression Largest File Size 4 Touch OK Setting Encryption Encrypt...

Страница 156: ...Color Multifunction Printer User Guide Scanning to a Destination This section includes Sending a Scanned Image to a Destination 157 Use Scan to Destination to send scanned images to a remote destinati...

Страница 157: ...om the device address book Touch Device Address Book a On the Device Address Book screen select the required contacts list from the menu b Touch Search then use the touch screen keyboard to type part...

Страница 158: ......

Страница 159: ...60 Basic Faxing 161 Sending an Embedded Fax 163 Sending a Server Fax 176 Sending an Internet Fax 182 Building a Fax Job 191 Sending a LAN Fax 192 Using the Address Book 194 The system administrator mu...

Страница 160: ...it compatible with your local connection and regulations The Fax Settings include optional features you can use to configure the printer for faxing Note Not all options listed are supported on all pr...

Страница 161: ...see Sending a Server Fax on page 176 Internet Fax This option scans the document then emails it to a recipient For details see Sending an Internet Fax on page 182 LAN Fax This option sends the current...

Страница 162: ...n you load the originals correctly Adjust the paper guides so they fit against the originals The document feeder automatically detects standard paper sizes The automatic document feeder accommodates t...

Страница 163: ...can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Touch Device Address Book Touch the down arrow then fr...

Страница 164: ...hen touch Fax 2 To enter recipient details touch an option or touch Skip 3 Touch 2 Sided Scanning 4 Touch an option 1 Sided This option scans only one side of the original image and produces 1 sided o...

Страница 165: ...finer text drawings and lower resolution images 5 Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify t...

Страница 166: ...ence between light and dark areas in an image To adjust the contrast 1 Press the Services Home button then touch Fax 2 To enter recipient details touch an option or touch Skip 3 Touch the Image Qualit...

Страница 167: ...to fit on smaller paper Split Across Pages This option continues a single image across several pages 5 Touch OK Setting Up Book Faxing You can determine the method used for scanning images in a book T...

Страница 168: ...ting Local Mailbox Documents 173 Storing a Fax for Polling 173 Printing Faxes Stored for Polling 174 Deleting Faxes Stored for Polling 175 Building a Fax Job 175 Printing a Confirmation Report You can...

Страница 169: ...inning of your fax You can add a short comment to the cover sheet as well as To and From details To include a cover sheet 1 Press the Services Home button then touch Fax 2 To enter recipient details t...

Страница 170: ...ing a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before you use this this feature set the printer to th...

Страница 171: ...ent field then touch Remove or Edit 9 Select additional options as needed 10 Touch Start The originals are scanned and stored in the mailbox Storing a Fax in a Remote Mailbox To store a fax in a remot...

Страница 172: ...ch Print The documents in the mailbox print 8 To delete the contents of the mailbox after the device finishes printing touch Empty Mailbox To confirm touch Empty Mailbox 9 Touch Close Printing Remote...

Страница 173: ...n other fax machines To use this feature both the polling printer and the remote printer must have the Fax Polling feature You can store faxes for polling as Non Secure or Secure When you select Secur...

Страница 174: ...olling Device 4 To print faxes that are stored for polling on the local device a Touch Local Fax Polling b Touch Print c To delete stored faxes after they print touch Empty Fax Polling To confirm touc...

Страница 175: ...stored for polling 1 Press the Services Home button then touch Fax 2 Touch Polling Note If the Fax tab is selected touch Add Recipients then touch Polling 3 Touch Store Polling Files 4 Touch an option...

Страница 176: ...nsertion during number entry touch the desired character Touch Add To add additional recipients touch Add Recipient then Enter Recipient To enter the number use the alphanumeric keypad then touch Add...

Страница 177: ...s both sides of the original image 2 Sided Rotate Side 2 This option scans both sides of the original image rotating the second side 5 Touch OK Specifying the Orientation of the Original You can use t...

Страница 178: ...l To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 Press the Services Home button then touch Server Fax 2 To enter recipient d...

Страница 179: ...h an option or touch Skip 3 Touch the Image Quality tab then touch Lighten Darken 4 Adjust the Lighten Darken slider as needed 5 Touch OK Automatically Suppressing Background Variation When scanning o...

Страница 180: ...e Enhancement screen select an option Manual Contrast This option allows you to adjust the contrast manually Auto Contrast This option enables the printer to set the contrast automatically 5 Touch OK...

Страница 181: ...to send your fax 1 Press the Services Home button then touch Server Fax 2 To enter recipient details touch an option or touch Skip 3 Touch the Fax Options tab then touch Delay Send 4 Touch Delay Send...

Страница 182: ...er Recipient To enter an email address use the touchscreen keyboard then touch Add To organize recipients touch one of the recipients in the list then from the menu select To or Cc Touch Device Addres...

Страница 183: ...f the original image 2 Sided Rotate Side 2 This option scans both sides of the original image rotating the second side 5 Touch OK Specifying the Orientation of the Original You can use the Original Or...

Страница 184: ...pecify the attachment format 1 Press the Services Home button then touch Internet Fax 2 To enter recipient details touch an option or touch Skip 3 Touch Attachment 4 On the Attachment screen touch the...

Страница 185: ...190 Building a Fax Job 190 Selecting Color or Black and White Output If the original document contains color you can create output in full color grayscale or in black and white To select the output c...

Страница 186: ...mages printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto S...

Страница 187: ...e Advanced Settings tab then touch Image Options 4 On the Image Options screen adjust the sliders as needed Lighten Darken Lightens or darkens the image Sharpness Sharpens or softens the image 5 Touch...

Страница 188: ...size This setting is the default 300 dpi This option produces high image quality and large file size 400 dpi This option produces higher image quality and larger file size 600 dpi This option the high...

Страница 189: ...le you want to send To add a message 1 Press the Services Home button then touch Internet Fax 2 To enter recipient details touch an option or touch Skip 3 Touch the Internet Fax Options tab then touch...

Страница 190: ...rom each recipient then prints the report Note The report could be delayed depending on the response time of the recipients To print an acknowledgment report 1 Press the Services Home button then touc...

Страница 191: ...hem to your recipients list 3 Touch the Job Assembly tab then touch Build Job On 4 Touch Options a Select or clear the Display Summary window between segments check box b Select or clear the Turn Buil...

Страница 192: ...ist or to search for a recipient type a name then click the search icon To add a name to the Fax Recipients list select the name then click the down arrow to move it to the bottom list When you are fi...

Страница 193: ...in an area where the phone lines do not support high speed fax data transmission select a lower transmission rate A lower transmission rate reduces the chance of transmission errors Fax Resolution Fa...

Страница 194: ...d Touch OK 5 To add name and company information for the new entry to the right of the contact field touch the i button a Enter a name into the First Name Last Name or Company field then touch OK Note...

Страница 195: ...1 Press the Services Home button then touch Email Fax or Internet Fax 2 Touch Device Address Book 3 Touch the desired entry using the scroll arrows as needed 4 Touch Details 5 To mark any entered cont...

Страница 196: ......

Страница 197: ...s Color Multifunction Printer 197 User Guide This chapter includes General Precautions 198 Cleaning the Printer 199 Routine Maintenance 206 Billing and Usage Information 231 Ordering Supplies 232 Movi...

Страница 198: ...plosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedu...

Страница 199: ...erior 204 Cleaning the Document Glass and Document Cover To ensure optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfe...

Страница 200: ...rollers can cause paper jams or deteriorate print quality For best performance clean the document feed rollers once a month 1 Lift the lever and open the top cover of the document feeder 2 While turni...

Страница 201: ...it is located along the left side of the document cover The assembly consists of the mirrored glass strip a metal strip a white plastic strip and rollers To ensure the best image quality when scannin...

Страница 202: ...If dirt is difficult to remove moisten a soft cloth with a small amount of neutral detergent Then wipe them dry with a soft cloth CAUTION To prevent damage to the film around the glass do not press he...

Страница 203: ...rt To clean the printer exterior 1 To avoid activating buttons and menus press the Energy Saver button 2 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint fr...

Страница 204: ...es The printer is constructed with four printhead lenses Clean all lenses as described in the following procedure CAUTION Do not perform this procedure when the printer is copying or printing 1 Open t...

Страница 205: ...cleaner out until the three dots are visible Note The LED printhead cleaner does not detach from the printer 5 Slowly push the LED printhead cleaner back into the printhead until it stops 6 Repeat St...

Страница 206: ...ion includes Replacing the Toner Cartridges 207 Replacing the Waste Toner Container 209 Replacing the Drum Cartridges 211 Replacing the Transfer Belt Cleaner 213 Replacing the Second Bias Transfer Rol...

Страница 207: ...dges A message appears on the control panel when a toner cartridge must be replaced CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer...

Страница 208: ...new toner cartridge from the packaging Tilt the cartridge up and down then left and right 10 times 4 Hold the new toner cartridge with the arrow facing up then push the cartridge in slowly until it s...

Страница 209: ...ist cloth Never use a vacuum cleaner to remove spilled toner Sparks inside the vacuum cleaner can cause a fire or explosion WARNING If you accidentally get toner on your clothes lightly dust them off...

Страница 210: ...our other hand 4 Place the used waste toner container in the plastic bag then seal it firmly using the zipper 5 Place the used waste toner container in the empty box 6 Hold the left side of the new wa...

Страница 211: ...face of the drum 1 Open the front cover of the printer 2 Grip the orange handle of the drum cartridge as shown then pull the drum cartridge straight out of the printer Place the used drum cartridge in...

Страница 212: ...sure to load the cartridge in the direction of the arrow on the top of the shield 5 With the guides inserted in the slot to remove the black paper sheet pull it in the direction shown 6 Remove the tap...

Страница 213: ...d position turn it to the right 13 Close the printer front cover 14 Dispose of the protective shield and tape as normal office waste Replacing the Transfer Belt Cleaner A message appears on the contro...

Страница 214: ...ge knob counterclockwise until it releases 4 Pull the transfer belt cleaner straight out of the printer WARNING Do not touch any toner adhering to the transfer belt cleaner Do not tilt the transfer be...

Страница 215: ...Do not touch the surface of the transfer belt cleaner Doing so could deteriorate image quality 8 Support the new transfer belt cleaner with your left hand and slide it straight into the opening until...

Страница 216: ...d Remove paper from the left tray then fold up the tray 2 Open tray 5 bypass as shown 1 3 While lifting up the release lever 2 open the top left cover A as shown 3 WARNING The area around the fuser ca...

Страница 217: ...ide 4 Remove the new transfer roller from the packaging Retain the packaging 5 Push the orange lever in the direction shown 6 Lift the used transfer roller out of the printer Note Do not touch any ton...

Страница 218: ...pply life counters when you replace some supplies 1 Press the Log In Out button enter the system administrator login information then press Enter For details see the System Administrator Guide at www...

Страница 219: ...sional Finisher 224 Replacing Staples in the Booklet Maker of the Professional Finisher 226 A message appears on the control panel when a staple cartridge is empty Replacing Staples in the Integrated...

Страница 220: ...ridge by the orange handle and insert it into the stapler until it clicks 6 Close the finisher front cover Replacing Staples in the Main Stapler of the Office Finisher LX WARNING Do not perform this p...

Страница 221: ...cartridge by the orange handle and pull it firmly toward you to remove it 5 Remove any loose staples or other debris from inside the finisher 6 Pinch both sides of the staple case 1 and remove the sta...

Страница 222: ...til it clicks to lock in place 9 Close the finisher front door Replacing Staples in the Booklet Maker of the Office Finisher LX WARNING Do not perform this procedure while the printer is copying or pr...

Страница 223: ...new staple cartridge and insert it into the original position in the finisher Note If you have trouble inserting the cartridge make sure the staples are positioned correctly in the cartridge Note The...

Страница 224: ...1 Open the front door of the finisher 2 Hold the staple cartridge unit by orange lever R1 and push it to the right 3 Grip the staple cartridge by the orange tabs and pull it firmly toward you to remov...

Страница 225: ...225 User Guide 5 Insert the front side of the new staple case into the staple cartridge 1 then push the rear side into the cartridge 2 6 Grip the staple cartridge by the orange tabs and insert it into...

Страница 226: ...he front door of the finisher 2 While squeezing orange levers R2 and R3 together 1 pull the staple cartridge unit out of the finisher until it stops 2 Note The staple cartridge unit does not detach fr...

Страница 227: ...the staple cartridge out of the staple cartridge unit 6 Push the staple cartridge into the staple cartridge unit 7 If you find no jammed staples repeat the preceding steps for the other staple cartri...

Страница 228: ...n the control panel when the hole punch waste container is full Emptying the Hole Punch Waste Container in the Office Finisher LX WARNING Do not perform this procedure while the printer is copying or...

Страница 229: ...it all the way into the finisher 5 Close the finisher front transport cover then close the top cover Emptying the Hole Punch Waste Container in the Professional Finisher WARNING Do not perform this pr...

Страница 230: ...Maintenance 230 Xerox WorkCentre 7800 7800i Series Color Multifunction Printer User Guide 3 Empty the container 4 Insert the container all the way into the finisher 5 Close the finisher front door...

Страница 231: ...t the printer control panel press the Machine Status button 2 To view basic impression counts touch the Billing Information tab Black Impressions Total number of pages printed with no color specified...

Страница 232: ...hen touch the Machine Information tab Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox Tone...

Страница 233: ...ur local reseller or go to www xerox com office WC780Xsupplies CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover d...

Страница 234: ...olor Multifunction Printer User Guide Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Supplies include a prepaid return label Please use it to return us...

Страница 235: ...er Keep the printer level to avoid spilling toner Note When moving the printer over a long distance remove the drum cartridges and toner cartridges to prevent toner from spilling Pack the printer insi...

Страница 236: ......

Страница 237: ...7800i Series Color Multifunction Printer 237 User Guide This chapter includes General Troubleshooting 238 Jams 244 Print Quality Problems 285 Copy and Scan Problems 293 Fax Problems 294 Getting Help 2...

Страница 238: ...Are Incorrect 243 Scanner Errors 243 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Printer Has Two Power Switches Thi...

Страница 239: ...inter Does Not Turn On Probable Causes Solutions The power cord is not correctly plugged into the outlet Turn off the printer and plug the power cord securely into the outlet Something is wrong with t...

Страница 240: ...ontrol panel fault history For details see Viewing Fault and Alert Messages on the Control Panel on page 299 Printing Takes Too Long Probable Causes Solutions The printer is set to print on a paper ty...

Страница 241: ...uch the print job then touch Details 5 Note the Tray number listed under Resources and the status of the selected tray 6 Load the correct paper type or color in the tray or select another tray Incorre...

Страница 242: ...ay on the printer Printer is Making Unusual Noises Probable Causes Solutions One of the trays is not installed correctly Open and close the tray from which you are printing There is an obstruction or...

Страница 243: ...ices For details see the System Administrator Guide at www xerox com office WC780Xdocs The time zone date or time is set incorrectly Set the time zone date and time manually For details see Setting th...

Страница 244: ...n Printer User Guide Jams This section includes Clearing Paper Jams 245 Clearing Jams in the Office Finisher LX 258 Clearing Jams in the Professional Finisher 260 Minimizing Paper Jams 271 Troubleshoo...

Страница 245: ...er in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed Note Do not touch the printed side of...

Страница 246: ...printer first 2 Pull the tray out toward you until it stops 3 Remove the paper from the tray 4 If the paper is torn remove the tray completely and check inside the printer for torn pieces of paper 5 R...

Страница 247: ...orn check inside the printer for torn pieces of paper 3 Fan the paper you removed and make sure that all four corners are neatly aligned 4 Insert the paper into tray 5 with the printing side face down...

Страница 248: ...ld up the tray 2 Open tray 5 as shown 1 3 While lifting the release lever 2 open door A as shown 3 WARNING The area around the fuser can be hot Use caution to avoid injury CAUTION Do not touch the tra...

Страница 249: ...nction Printer 249 User Guide 4 Remove the jammed paper 5 If paper is jammed at the exit to the output tray remove the paper by carefully pulling it straight out in the direction shown Note Toner can...

Страница 250: ...on Printer User Guide 6 If paper is jammed in the fuser pull green lever A1 to open the fuser exit gate 7 Remove the paper as shown Note If the paper is torn remove all torn pieces from the printer If...

Страница 251: ...Troubleshooting Xerox WorkCentre 7800 7800i Series Color Multifunction Printer 251 User Guide 8 Return the green lever A1 to its normal position 9 Close door A then close tray 5...

Страница 252: ...nction Printer User Guide Clearing Jams at Door B 1 Open tray 5 as shown 1 2 While lifting the release lever 2 open door B as shown 3 3 Remove the jammed paper as shown Note If the paper is torn remov...

Страница 253: ...door C 2 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 3 For paper jammed in the upper position look inside the printer to remove it Note If the pa...

Страница 254: ...he tray 2 Open tray 5 as shown 1 3 While lifting the release lever 2 open the top left cover A as shown 3 WARNING The area around the fuser can be hot Use caution to avoid injury CAUTION Do not touch...

Страница 255: ...or Multifunction Printer 255 User Guide 4 Open the left tray as shown 5 Lift the lever up to open door D 6 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the pr...

Страница 256: ...hown 2 If the original is not caught in the entry to the document feeder pull it straight out in the direction shown 3 If the message on the control panel instructs you to turn the green wheel turn it...

Страница 257: ...iginal 8 If the original is not visible when the document cover is opened lift up the document feeder tray then remove the paper 9 Lower the document feeder tray 10 If the original is not wrinkled or...

Страница 258: ...cover of the finisher 1 3 Turn the green knob in the direction shown to remove the paper 2 4 To remove the paper pull it in the direction shown Note If the paper is torn remove all torn pieces from t...

Страница 259: ...r is torn remove all torn pieces from the finisher 4 Close the top cover of the finisher Clearing Jams in the Office Finisher LX Transport 1 Lift the handle of the center tray straight up to open the...

Страница 260: ...r Multifunction Printer User Guide Clearing Jams in the Professional Finisher Clearing Jams in the Center Tray 1 If the paper is jammed at the exit to the center output tray pull the paper in the dire...

Страница 261: ...Jams in the Finisher Transport 1 Open the finisher transport cover 2 Remove the jammed paper Note If the paper is torn remove all torn pieces from the finisher 3 If no paper is visible turn green knob...

Страница 262: ...function Printer User Guide Clearing Jams at 2a in the Finisher 1 If the paper is visible at the output tray exit remove the paper by pulling it in the direction shown 2 Open the front door of the fin...

Страница 263: ...er is inaccessible or if the control panel displays a message to do so turn knob 2c in the direction shown to release the paper 6 Carefully remove the paper Note If the paper is torn remove all torn p...

Страница 264: ...ser Guide Clearing Jams at 2b in the Finisher 1 Open the front door of the finisher 2 Move green lever 2b to the right 3 Remove the jammed paper 4 If the paper is inaccessible or if the control panel...

Страница 265: ...er Guide 5 Carefully remove the paper Note If the paper is torn remove all torn pieces from the finisher 6 Return lever 2b to its original position 7 Close the front door of the finisher Clearing Jams...

Страница 266: ...y remove the jammed paper Note If the paper is torn remove all torn pieces from the finisher 4 Return lever 3 to its original position 5 Close the front door of the finisher Clearing Jams at 4a in the...

Страница 267: ...on shown to release the jammed paper 4 Carefully remove the paper as shown Note If the paper is torn remove all torn pieces from the finisher 5 Return unit 4 to its original position 6 Close the front...

Страница 268: ...green handle pull out unit 4 until it stops 5 Turn green knob 4a in the direction shown to release the jammed paper 6 Carefully remove the paper from the upper left side and from inside the unit Note...

Страница 269: ...269 User Guide Clearing Jams at 5 in the Finisher 1 Open finisher exit door 5 by lifting up at green label 5 2 Remove the paper by pulling it in the direction shown Note If the paper is torn remove al...

Страница 270: ...Jams in the Booklet Tray 1 Open the front door of the finisher 2 Turn green knob 4a in the direction shown to release the jammed paper 3 Remove the jammed paper by pulling in the direction shown Note...

Страница 271: ...To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust...

Страница 272: ...static electricity is present Try a new ream of paper Do not fan transparencies before loading in tray Using unsupported paper Use only Xerox approved paper For details see Supported Paper on page 50...

Страница 273: ...aper Using paper of the wrong size thickness or type Use only Xerox approved paper For details see Supported Paper on page 50 Label and Envelope Misfeeds Probable Causes Solutions The label sheet is f...

Страница 274: ...omatic 2 Sided Printing Probable Causes Solutions Using paper of the wrong size thickness or type Use paper of the correct size thickness or type For details see Supported Paper Sizes and Weights for...

Страница 275: ...280 Clearing Booklet Staple Jams in the Professional Finisher 282 Clearing Staple Jams in the Integrated Finisher 1 Grip the staple cartridge by the orange handle and pull it firmly toward you to remo...

Страница 276: ...grip the cartridge by the orange handle and insert it into the stapler until it clicks 6 Close the finisher front cover Clearing Staple Jams in Office Finisher LX WARNING Do not perform this procedure...

Страница 277: ...d pull it firmly toward you to remove it 5 Remove any loose staples or other debris from inside the finisher 6 Pull the staple cartridge clamp firmly in the direction shown to open it 7 Remove the jam...

Страница 278: ...Booklet Staple Jams in the Office Finisher LX The stapler in the booklet maker uses two staple cartridges labeled R2 and R3 Booklet stapling requires that both staple cartridges be free of jammed stap...

Страница 279: ...Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the finisher Note If you have trouble inserting the cartridge make sure the staples are positioned...

Страница 280: ...while the printer is copying or printing 1 Open the front door of the finisher 2 Hold the staple cartridge unit by orange lever R1 and push it to the right 3 Grip the staple cartridge by the orange t...

Страница 281: ...les 1 then push the clamp in the direction shown until it snaps into the locked position 2 WARNING The points of the jammed staples are sharp Remove the jammed staples carefully 6 Grip the staple cart...

Страница 282: ...stapling requires that both staple cartridges be free of jammed staples WARNING Do not perform this procedure while the printer is copying or printing 1 Open the front door of the finisher 2 While sq...

Страница 283: ...the staple cartridge rotate it in the direction shown 5 Lift the staple cartridge out of the staple cartridge unit 6 Remove the jammed staples by pulling them in the direction shown WARNING The point...

Страница 284: ...r LX If the printer stops printing and reports a hole punch jam empty the hole punch waste container For details see Emptying the Hole Punch Waste Container on page 228 After emptying the hole punch w...

Страница 285: ...Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in...

Страница 286: ...o avoid jams Use only Xerox approved paper For details see Supported Paper on page 50 Use only dry undamaged paper CAUTION Some paper and other media types can cause poor output quality increased pape...

Страница 287: ...upported paper For instructions on setting the Color Correction see Using Color Corrections Follow these guidelines to control the Color Corrections and Color Adjustments For best results on most pape...

Страница 288: ...areas Please contact your local representative for details Note To enhance the print quality toner print drum cartridges for many models of equipment are designed to cease functioning at a predetermi...

Страница 289: ...he control panel but you still have print quality problems the application print driver or print server could be the cause To isolate the problem 1 Print a similar document from another application an...

Страница 290: ...e Printing the Troubleshooting Print Quality Pages on page 288 2 If the prints are too light to see print details verify the following The printer is loaded with undamaged dry supported paper The tone...

Страница 291: ...color only replace the corresponding imaging unit If the defect occurs in all colors and is visible on all the test pages replace the fuser Repeating Spots or Lines Spot or lines appear at regular int...

Страница 292: ...Next then follow the onscreen instructions Vertical White Lines or Streaks One Color Lines or streaks appear in one color of your output 1 Print the test pages to identify the affected color 2 To clea...

Страница 293: ...copies taken from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse side of the...

Страница 294: ...xes 296 Printing Fax Reports 297 Note If you cannot send and receive faxes ensure that you are connected to an approved analog telephone line The fax cannot send or receive when connected directly to...

Страница 295: ...rectly have the recipient verify that their fax machine is operating correctly The fax received by the recipient is blank The document was loaded incorrectly If using the document feeder place the ori...

Страница 296: ...er does not match the document size sent Confirm the original size of the documents then load the appropriate paper size in the printer Faxes are not received automatically The printer is set to recei...

Страница 297: ...ok Report Options Report Pending Jobs Report To print a fax report 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Service Settings Fax Service 3 Touch...

Страница 298: ...mation and troubleshooting help When a fault or alert condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graph...

Страница 299: ...lerts or Faults Alerts 4 To view details touch a fault or alert Viewing the Fault History on the Control Panel When faults occur they are logged in to a fault history file by date time and fault code...

Страница 300: ...ng Rights to Access the Configuration Report and Information Pages 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings Configuration Informa...

Страница 301: ...el press Machine Status then touch the Supplies tab 2 To view details about a toner cartridge including the part number for reordering touch Black Cyan Magenta or Yellow 3 To return to the Supplies ta...

Страница 302: ...tus Machine Information Information Pages To print from Xerox CentreWare Internet Services click Status Information Pages Xerox CentreWare Internet Services documentation In Xerox CentreWare Internet...

Страница 303: ...User Guide This appendix includes Printer Configurations and Options 304 Physical Specifications 307 Environmental Specifications 311 Electrical Specifications 312 Performance Specifications 313 Envir...

Страница 304: ...p to SRA3 12 x 18 in Automatic 2 sided printing Duplex automatic document feeder with 110 sheet capacity Color touch screen control panel Must choose one of the following paper tray options 3 Tray mod...

Страница 305: ...Proactive supplies management Support for AirPrint Wi Fi Direct Available Configurations Model 1 Sided 2 Sided Print Speed in ppm WorkCentre 7830 Multifunction Printer 30 color 30 black and white Wor...

Страница 306: ...Tray with standard SRA3 12 x 18 in support 2000 A4 Letter sheets 2000 Sheet high capacity feeder Standard work surface One line and dual line fax kits Embedded PDL support for XPS Xerox Secure Access...

Страница 307: ...pth 699 mm 27 5 in Height 1149 mm 45 2 in Weight 143 7 Kg 316 lb with 3 tray module Configuration with Office Finisher LX and Booklet Maker Width 1666 mm 65 6 in Depth 709 mm 27 9 in Height 1149 mm 45...

Страница 308: ...ntre 7800 7800i Series Color Multifunction Printer User Guide Clearance Requirements Clearance Requirements for Base Configuration Note The clearance requirements do not change with the addition of th...

Страница 309: ...orkCentre 7800 7800i Series Color Multifunction Printer 309 User Guide Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker Clearance Requirements for Configuration with...

Страница 310: ...Specifications 310 Xerox WorkCentre 7800 7800i Series Color Multifunction Printer User Guide Printer Clearance Requirements for Configuration with Professional Finisher and High Capacity Feeder...

Страница 311: ...on Printer 311 User Guide Environmental Specifications Temperature Operating 10 32 C 50 90 F Optimum print quality 15 28 C 59 82 F Relative Humidity Operating 15 to 85 non condensing Elevation For opt...

Страница 312: ...duct energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity ENERGY STAR settings are preset on Xerox eq...

Страница 313: ...m WorkCentre 7845 Multifunction Printer 45 ppm 45 ppm WorkCentre 7855 Multifunction Printer 50 ppm 55 ppm Several factors affect print speed Paper orientation For faster print speeds load paper long e...

Страница 314: ...vironment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For...

Страница 315: ...Series Color Multifunction Printer 315 User Guide This appendix includes Basic Regulations 316 Copy Regulations 321 Fax Regulations 324 Product Safety Certification 328 Material Safety Data Sheets 32...

Страница 316: ...his equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harm...

Страница 317: ...ion Providing Environmental Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Di...

Страница 318: ...suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact...

Страница 319: ...RoHS Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE y netmeli ine uygundur Regulatory Information for 2 4 GHz Wireless Network Adapter This...

Страница 320: ...ount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more informati...

Страница 321: ...ed States Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal docum...

Страница 322: ...that bear any of the following Registrant s information Earnings or Income Court Record Physical or mental condition Dependency Status Previous military service Exception United States military disch...

Страница 323: ...overnment of a state other than Canada Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Docum...

Страница 324: ...information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring a...

Страница 325: ...anges something that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with thi...

Страница 326: ...es does not exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment and Telecommunications Terminal Equipment Directive The Facsimile has been approved...

Страница 327: ...aling 5 Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problem...

Страница 328: ...kCentre 7800 7800i Series Color Multifunction Printer User Guide Product Safety Certification This product is certified by various NRTLs NCBs to the following safety standards UL60950 1 CSA22 2 No 609...

Страница 329: ...nter 329 User Guide Material Safety Data Sheets For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For t...

Страница 330: ......

Страница 331: ...Xerox WorkCentre 7800 7800i Series Color Multifunction Printer 331 User Guide This appendix includes All Countries 332 North America 333 European Union 334 Other Countries 336 C Recycling and Disposal...

Страница 332: ...disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the mar...

Страница 333: ...rates an equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox envi...

Страница 334: ...eturn used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase n...

Страница 335: ...e waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you pur...

Страница 336: ...Recycling and Disposal 336 Xerox WorkCentre 7800 7800i Series Color Multifunction Printer User Guide Other Countries Please contact your local waste management authority to request disposal guidance...

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