Features
36
Xerox
®
WorkCentre
®
7800/7800i Series Color Multifunction Printer
User Guide
Welcome Center
If you need assistance during or after printer installation, visit the Xerox
®
website for online solutions
www.xerox.com/office/worldcontacts
If you require further assistance, contact the Xerox
®
Welcome Center for the United States and Canada
at 1-800-835-6100.
If a local Xerox representative telephone number was provided during printer installation, record the
telephone number in the following space.
#_________________________________
If you need additional help using your printer:
1.
Refer to this user guide.
2.
Contact the system administrator.
3.
Visit the Xerox
®
www.xerox.com/office/WC780Xsupport
To assist you, the Welcome Center needs the following information:
•
The nature of the problem.
•
The serial number of the printer.
•
The fault code.
•
The name and location of your company.
Locating the Serial Number
To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A,
toward the rear of the printer on a metal plate.
To view the serial number at the printer control panel, press the
Machine Status
button, then touch the
Machine Information
tab.