Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
191
The print or color density is
uneven.
One or more of the toner
cartridges may be defective or
low.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged or low.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
The printer is not level.
Place the printer on a flat, hard, level
surface.
Irregular print or the image
appears mottled.
The paper is damp.
Remove the moist paper and replace it
with new, dry paper.
Adjust the humidity in the media
storage area.
Unsupported media (wrong
size, thickness, type, etc.) is
being used.
Use media approved by Xerox for your
printer. See
Usable Paper
on page 56.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Fuser problems: toner from the
image comes off when the
image is rubbed because of
insufficient fusing.
The paper is damp.
Remove the moist paper and replace it
with new, dry paper.
Unsupported media (wrong
size, thickness, type, etc.) is
being used.
Use media approved by Xerox for your
printer. See
Usable Paper
on page 56.
The media type set in the
printer driver does not match
the media loaded in the printer
tray.
Specify the correct media type in the
printer driver.
There are toner smudges or
residual images.
One or more of the toner
cartridges is defective or
installed incorrectly.
Remove and inspect the toner
cartridges. Replace any that are
defective, and ensure that all cartridges
are properly seated.
Symptom
Cause
Solution
Содержание PHASER 6121MFP
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