Advanced Features and Troubleshooting Manual
131
Networking
OS/2 Troubleshooting Step-by-Step OS/2 Warp V 4.0,
OS/2 Warp V 3.0 (all versions), Warp Server, LAN Server 4.0, &
Warp Connect using TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0
1.
At the OS/2 Command Prompt, issue the command: ping xxx.xxx.xxx.xxx,
where,
xxx.xxx.xxx.xxx is your server IP address (i.e., 109.108.145.22). If you receive a
correct ping reply, go to step 2; otherwise check your TCP/IP configuration and your
LAPS/MPTS/APS configurations. (See IBM Documentation for configuring TCP/IP for
OS/2 and TCP/ IP LAPS/MPTS/APS configuration.)
2.
At the OS/2 Command Prompt, issue the command: ping xxx.xxx.xxx.xxx where,
xxx.xxx.xxx.xxx is your Phaser 2135 printer’s IP address (e.g.,109.108.145.22). If you
receive a correct ping reply, go to step 3; otherwise, check to see that the Phaser 2135
printer’s IP address has been correctly entered on the printer. Print a Configuration
Page and confirm that the IP address is entered correctly. If necessary, re-enter your IP
addresses (IP address, Gateway Address, Subnet Address).
3.
At the OS/2 Command Prompt, issue the command: ping xxx.xxx.xxx.xxx where,
xxx.xxx.xxx.xxx is your gateway/router IP address (i.e., 100.101.22.5). If you receive a
correct ping reply, go to step 4; otherwise, check to see that TCP/IP for OS/2
configuration is correct. (See IBM Documentation for configuring TCP/IP for OS/2 and
TCP/IP LAPS/MPTS/APS configuration.)
4.
From the OS/2 Desktop, go to OS/2 System, System Setup, Spooler, Open Spooler
Settings and confirm that Spooler Print Priority is set to a maximum of 189. If
currently set to 189, go to Step 5.
5.
Insert your Phaser 2135 Printer Software CD-ROM into your CD-ROM drive.
6.
At the OS/2 Command Prompt, issue this exact command: lpr -p ps -s
xxx.xxx.xxx.xxx a:\sample.ps* (where xxx.xxx.xxx.xxxx is the IP address of your
Phaser 2135 printer). If the test.ps page prints, you have an OS/2 configuration
problem. Make sure that you have LPRPORTD or LPRMON running. (If not, activate
by issuing the OS/2 command: LPRPORTD or LPMON.) (For LPRMON, see IBM
Documentation for correct parameters.)
7.
If your printer does not print the test page, check with your TCP/IP, domain, system
administrator to confirm the correctness of all TCP/IP settings and configurations. If
you are unable to print, refer to the Xerox web site at:
www.xerox.com/officeprinting/infoSMART
.
Note
Create a test file with the name “sample.ps” by opening any word processor/text
editor. Create a document, then print the document using the print to file option
in the Postscript Job Properties window of the Phaser 2135 printer driver. Save
the file with the name sample.ps.
Содержание Phaser 2135
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