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SERVICE CALL PROCEDURES
DocuPrint C55/C55mp/[NC60]
1-5
FINAL ACTION
FINAL ACTION
Purpose
To ensure the image quality is acceptable,
printer performance and appearance is
satisfactory and to complete administrative
tasks.
PROCEDURE
1. Install/close all covers and doors.
2. Run the Print Quality sample set.
a.
(C55/C55mp)
Enter the Off Line mode, press
Menu
and scroll to <SERVICE>. Select
<TEST PATTERNS>, and print the
PQ set.
[NC60]
Menu Up
until Service Menu,
Item
Down
until Print PQ Set and press
Enter.
3. If possible, ask the customer to print one
of their representative prints to examine
and comment on.
Wrap-Up Procedure
1. Record your service activities in the
service log.
2. Record the Total meter reading (from the
Diagnostic Test Pattern) in the service log.
3. Record the ESS software level (from the
Diagnostic Test Pattern) in the service log.
4.
(C55/C55mp)
(Off Line, Print, Settings). Record the NIC
software level (from the Settings page) in
the service log.
5. Put the Printer PQ set and service log into
the service log folder.
NOTE: It is very important to save the PQ
set. There is information on the Diagnostic
sheet (Toner Concentration setpoints) which
will be needed if the NVM is reset or the PCU
PWB is replaced.
Содержание DocuPrint C55
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