Xerox DocuPrint 65, Руководство по планированию установки

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DocuTech 65/DocuPrint 65 4-1
4. Maintenance and support services
After the installation of your DocuTech 65/DocuPrint 65 printer, there are a
few ongoing tasks that must be performed. These tasks may include all or
some of the following:
• Maintaining an adequate inventory of consumable supplies
• Overseeing routine maintenance and meter reporting
• Arranging additional operator training
• Printing additional documentation
• Placing service calls for hardware problems
Xerox support services
Many services are provided in support of your Xerox printer. This section
contains information on the following services:
• Customer Support Center
• Customer Education
• Supplies Order Service
Prior to installation, your sales representative is available to answer your
questions about products, services, or billing. However, if you need
assistance in resolving application-related problems or questions, call
Customer Support (refer to the following section of this chapter). Your
systems analyst is also available to assist you with applications development.