SMB
139
Problem Sol
v
in
g
15
When you cannot delete documents from the [Printer] window
Notes and Restrictions
The following are the notes and restrictions for using SMB.
Configuration on the Machine
z
IP addresses are managed throughout the system as a whole. The configuration
should be performed only after consulting with your network administrator.
z
Subnet Mask and Gateway addresses may be necessary depending on the network
environment. Confirm with the network administrator and set up the necessary items.
z
When the port status is set to [Enable], it sometimes automatically switches to
[Disable] if the machine has insufficient memory. If this happens, either set an
unused port to [Disable], or adjust the assigned memory size.
z
Adjust the receiving buffer [SMB (Spool)] size according to usage. When the
receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine
may not be able to receive the data.
Configuration on a Computer
z
IP addresses are managed throughout the system as a whole. The configuration
should be performed only after consulting with your network administrator.
z
When performing network settings (IP address, etc.) on a host under the NIS
(Network Information Service) management, consult with the NIS administrator.
Switching Off the Power
Check the following points when switching off the machine.
z
When the [SMB (Spool)] is set to [Memory].
All print data spooled within the machine memory, including the data which is being
printed is erased. The print data will not be found when the machine is powered on
again.
However, if the power was switched off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, the stored data on the
computer will be printed out in order before any later instructions when the machine
is powered back on.
Cause
Check point
Remedy
You are trying to delete all
print data displayed in the
[Printer] window. (Only the
system administrator is
allowed to delete all data.)
Confirm whether you are
trying to delete the print data
from the [Printer] menu.
([Clear Print Jobs] menu.)
Select the print data to be
deleted, and delete from the
[Document] menu in the
[Printer] window. ([Cancel
Printing] menu.)
The print data has a different
owner.
Confirm if the name
displayed as the owner for
the selected print data and
the user's login name to
Windows are the same.
Login to Windows using the
owner's name and then
delete the print data.
Service Pack 4.0 or later is
not installed.
(For Windows NT 4.0.)
Confirm the Service Pack
version which is displayed
when Windows NT 4.0 is
starting up.
Install Service Pack 4.0 or
later.
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