Xerox 098N02176 - Network Kit Print Server, Руководство пользователя

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United States Service 5
User Guide
Preface
The Value of Xerox Services
Service is a critical component in your decision to buy, your success with a product, and your
future patronage and loyalty. We have always had one goal in mind—to put superior service
and support behind your Xerox solution. There’s little question that Xerox products are
outstanding…with industry-leading technology in their features, functions and benefits.
But your satisfaction goes beyond excellent products to excellent performance. And
performance only happens when excellent products are supported by excellent service that
helps you grow your business. The Xerox Services value proposition is simple to express:
Protect your investment – You are counting on your technology investments to pay dividends
for many years. With the Full Service Maintenance Agreement, Xerox Services protects your
technology investment and maximizes uptime.
Maximize Your Results – Your Xerox equipment is a tool for building better business…
provided that it is up and running. Perhaps the most fundamental value we provide is the
reliability that allows you to maximize the use of your equipment and do great work as a
result.
Gain Peace of Mind
– When you view your equipment purchase as the first step in a new,
long-term relationship with Xerox—made stronger every day through the support of Xerox
Services—you gain unprecedented peace of mind.
How to Use This Document
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This User Guide contains descriptions of the various support offerings provided by Xerox
Services, service contact information, and the process for accessing support resources and
opening a support case.
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This User Guide is meant to be general in nature and does not attempt to describe all the
differences between printers, office multi-function devices, wide-format, production and
continuous feed products. Product-specific collaterals can be found at:
www.xerox.com .
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Material in this User Guide is not meant to, and shall not, supersede, take the place of or
become part of the terms and conditions agreed to in your Xerox Order Agreement, Xerox
Negotiated Agreement, Services and Solutions Agreement, Managed Service Agreement
or other written agreement between you and Xerox.