Xerox 098N02176 - Network Kit Print Server, Руководство пользователя

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Xerox Services Modes of Support
United States Service 17
User Guide
Xerox prInteract
®
Remote Service Offerings
Xerox prInteract
®
Remote Service Offerings combine regular online systems checks with Xerox
expertise to give you proactive comprehensive coverage that ensures maximum productivity
for production devices. Through secure online connections, Xerox prInteract
®
helps identify
potential problems before they occur and provide fixes to your production-level printers for
maximum uptime. This service offering includes:
•
Quick and accurate diagnoses of problems
•
Fast, online resolution of issues
•
Ongoing data analysis to identify potential problems
•
Real-time recommendations to optimize overall machine performance
•
Automated meter reads
*Xerox prInteract
®
Remote Service program is product-dependent and relies on an internet
connection to the device. Please visit www.xerox.com/printeract .
SMart eSolutions
SMart eSolutions is a suite of offerings that simplifies the ownership and administration of
Xerox equipment. It includes
free services offered for the administration of metered billing
and supplies replenishment plans for networked equipment.
The SMart eSolutions suite includes:
•
MeterAssistant
®
•
SuppliesAssistant
®
•
Maintenance Assistant
MeterAssistant
®
MeterAssistant
®
software automates the process of collecting and submitting meter reads for
tracking and billing of Xerox device usage. It eliminates the need for time-consuming end-user
involvement and ensures your meter reads are submitted to Xerox on time.
•
Increases productivity. Once installed and activated, MeterAssistant
®
handles the entire
meter read process, freeing employees for other work.
•
Improves accuracy . Since MeterAssistant
®
is reading directly from the machine, not
estimating usage, you pay for what you actually use.
•
Ensures security . MeterAssistant
®
uses industry-standard Secure Socket Layer (SSL)
technology, making sure that your data is protected.