13
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
13
MAINTENANCE AND PROVIDED SER
VICE
9LJVTTLUKLKJVUKP[PVUZKLUV[LZUVLSLJ[YPJHSPU[LYMLYLUJLZ[YHPNO[JHISLY\UZ^P[OUVILUKZVYRPURZHUKUVWH[JOWHULSZVY^HSS
V\[SL[Z0MZVTLVM[OLHIV]LHYLMHJ[VYZPU`V\YPUZ[HSSH[PVU[OLUZPNUHSZ[YLUN[OHUKIHUK^PK[OJHUILJVTWYVTPZLK
:OV\SKHJHISLY\UHWWYVHJO[OL\WWLYSPTP[VM[OLYLJLP]LYJHWHIPSP[PLZ[OLZPNUHSJHUILIVVZ[LKI`JVUULJ[PUN[VHUHUV[OLY
JVTWH[PISLL_[LUKLYZL[
What about 3D?
(SSV\YTH[YP_Z^P[JOLZHUK[OLTHQVYP[`VMV\YL_[LUKLYWYVK\J[Z^PSSWHZZ[OYV\NOH+)S\YH`ZPNUHS
How do I control the sources?
(SSVMV\Y/+40KPZ[YPI\[PVUWYVK\J[ZZ\WWVY[09WHZZ[OYV\NOMYVTWVPU[[VWVPU[L_[LUKLYZL[Z[V(47HUK/+)HZL;TH[YPJLZ
4VZ[VM[OLYHUNLUV^Z\WWVY[Z^PKLIHUK09TLHUPUNP[PZJVTWH[PISL^P[OHU`09KL]PJLH]HPSHISLVU[OLTHYRL[6\Y77HUK
/+)HZL;TH[YP_YHUNL*H[L*H[OHZ09WHZZ[OYV\NOMYVTLHJOVM[OLV\[W\[ZHUKOHZKPZJYL[L09V\[W\[ZH[[OLZ^P[JOLUK
TLHUPUN`V\JHUOH]LT\S[PWSLPKLU[PJHSZV\YJLZ`L[[OL09^V\SKILYV\[LKVUS`[V[OLHWWSPJHISLZV\YJL
Do I need power at the TV end?
0[KLWLUKZVU[OL>`YL:[VYTKL]PJL7YVK\J[Z^P[OVUL^H`7V/VY7V,[LJOUVSVN`YLX\PYLSVJHSWV^LYH[[OL;YHUZTP[[LYLUK[V
WV^LY[OL9LJLP]LYYLTV[LS`I\[WYVK\J[Z^P[O[^V^H`7V/VY7V,JHUILSVJHSS`WV^LYLKH[LP[OLY[OL;YHUZTP[[LY699LJLP]LY
LUKZKLWLUKPUNVU^OPJOSVJH[PVUVMMLYZILZ[WV^LYH]HPSHIPSP[`7YVK\J[Z^P[OV\[7V/VY7V,[LJOUVSVN`YLX\PYLSVJHS]VY]
+*WV^LYH[IV[OLUKZMVYIV[O\UP[Z[VVWLYH[L*OLJR`V\YPUZ[Y\J[PVUZJHYLM\SS`MVYKL[HPSZ
Are WyreStorm products compatible with HDMI 1.4?
/+40YLMLYZ[VHSPZ[VMºMLH[\YLZ»[OH[HKL]PJLPZJHWHISLVMZ\WWVY[PUNPUJS\KPUN,[OLYUL[JOHUULSYL[\YUH\KPVL[J
+\L[V[OLJVU[PU\V\ZS`L]VS]PUNUH[\YLVM[OL[LJOUVSVN`/+403PJLUZPUN33*OH]LUV^KLJPKLK[VZPTWSPM`[LYTPUVSVN`I`[LZ[PUN
HUKYLMLYYPUN[VJHISLPU[LYTZVM:;(5+(9+VY/0./:7,,+YH[OLY[OHUPUNLULYH[PVUZL[J
:;(5+(9+VY¸JH[LNVY`¹/+40JHISLZWLYMVYTH[ZWLLKZVM4OaVY\W[V.IWZ^OPJOPZ[OLLX\P]HSLU[[VH
WPZPNUHS¶;OLZL/+40JHISLZHYL56;YLJVTTLUKLK
(SS>`YL:[VYTLX\PWTLU[Z\WWVY[/0./:7,,+VY¸JH[LNVY`¹/+40JHISLZ[OH[OH]LILLU[LZ[LK[VWLYMVYTH[ZWLLKZVM
4OaVY\W[V.IWZ^OPJOPZ[OLOPNOLZ[IHUK^PK[OJ\YYLU[S`\[PSPZLKV]LYHU/+40JHISLHUKJHUZ\JJLZZM\SS`OHUKSL
WZPNUHSZPUJS\KPUN[OVZLH[PUJYLHZLKJVSV\YKLW[OZHUKVYPUJYLHZLKYLMYLZOYH[LZMYVT[OL:V\YJL/PNO:WLLKJHISLZHYL
HSZVHISL[VHJJVTTVKH[LOPNOLYYLZVS\[PVUKPZWSH`ZZ\JOHZ>8?.(JPULTHTVUP[VYZYLZVS\[PVUVM_
What about screens with different resolution capabilities?
>OLUZLUKPUNHZPNUHSWVPU[[VWVPU[H;=^PSSJVTT\UPJH[LP[»ZJHWHIPSP[PLZ[V[OLZV\YJL[OLU[OLZV\YJL^PSSV\[W\[HZ\P[HISL
ZPNUHS[OH[JVTWH[PISLPLW:[LYLVH\KPV0M`V\^LYL[V\ZLHTH[YP_Z^P[JO^P[O[OYLLWZJYLLUZHUKVULPZJYLLU
[OLYLZ\S[HU[PTHNL^V\SKILPHJYVZZHSSZJYLLUZ;OLTH[YP_Z^P[JOLZKVUV[ZJHSLWLYV\[W\[I\[PUZ[LHKULNV[PH[L^P[O[OL
ZV\YJLHZPNUHS[OH[HSSZJYLLUZHYLJHWHISLVMZ\WWVY[PUN
-VYJVTIPULKPZ[YPI\[PVUZH>`YL:[VYT,?7:*3+(*2ZJHSLYIL[^LLUYLJLP]LYHUKKPZWSH`PZYLX\PYLK[V
ZJHSLKV^U2[YHUZTPZZPVUZ[VWZJYLLUZHUK\WZJHSLW[V2/aMVY</+KPZWSH`Z
See
wyrestorm.com
for more details
How does the Transmission device handle HDCP?
/+*7/PNO+LMPUP[PVU*VW`YPNO[7YV[LJ[PVUPZHMLH[\YLI\PS[PU[V/+40KL]PJLZ[VWYL]LU[[OLM[VMVYPSSLNHSKPZ[YPI\[PVUVM/+
JVU[LU[<USPRLJVTWL[PUNWYVK\J[Z>`YL:[VYTLX\PWTLU[HYLSLNHSHUKJVTWS`^P[O/+*7YLN\SH[PVUZ
;OL`KV[OPZI`HZZPNUPUNH¸RL`¹[VHU`KPZWSH`JVUULJ[LK[V[OLKL]PJL/+*7¸RL`Z¹HYLHZZPNULK[VHKPZWSH`^OLUJVUULJ[LK[V
H/+40KL]PJLUVYTHSS`;OPZKVLZU»[JOHUNL^OLUJVUULJ[PUN[VHUL_[LUKLYYLJLP]LYVYTH[YP_Z^P[JO"YH[OLYRL`ZHYLK\WSPJH[LK
VYTVYLHYLHZZPNULK
I can get 1080i but not 1080p, or 4K but not 1080p at a TV location
-PYZ[S`LUZ\YL[OH[IV[O[OLZV\YJLPZJHWHISLVMV\[W\[[PUN[OLOPNOLYYLZVS\[PVUHUK[OH[[OL;=Z\WWVY[Z[OH[ZJYLLUYLZVS\[PVU
0M[OPZPZ[OLJHZL[OLU[OLKPZ[YPI\[PVUKL]PJLTH`YLX\PYL,+0+THUHNLTLU[ZL[[PUN\W\ZPUN[OL+07Z^P[JOLZ;OPZ\ZLM\SMLH[\YL
WYV]PKLZHZ\JJLZZM\S¸ZLUKHUKYLJLP]L¹[VLUZ\YLZ^PM[HUKZ[HISL,+0+ULNV[PH[PVUIL[^LLU[OLZV\YJLHUKKPZWSH`:LL
;YV\ISLZOVV[PUNZLJ[PVUMVYTVYL[PWZVUWYVISLTZVS]PUNZLJ[PVUMVYTVYL[PWZVUWYVISLTZVS]PUN
I cannot get a signal from my A/V receiver along a Cat 5e extender set
*OLJR[VLUZ\YL[OH[[OL(=9LJLP]LYPZU»[HKKPUN*,*
/+40*VU[YVS7YV[VJVS[V[OLV\[NVPUNZPNUHS[OPZJHUZVTL[PTLZOH]LHULMMLJ[VU[OL/+40ZPNUHS