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App Functions 

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10

– Miscellaneous  

Emergency Power Off

The antenna comes with an emergency power off feature. If you need to stop the Trav'ler Pro 
antenna at any time during a Search or Stow sequence, press "Search", or "Stow" again (i.e. repeat 
the same command) to stop the antenna. The antenna will stop in its current position and power will 
be disconnected from the ODU.  Once the antenna has stopped, the ODU will automatically reboot 
and wait for the next command. If the emergency power off feature is used, the antenna may not be 
in a safe position for travel. Do not move the vehicle until the unit is stowed.
In addition to the Emergency Power Off, you can also perform an Emergency Reset. To do this you 
need to press all three buttons (Power, Search, and Stow) at the same time. This will immediately 
cycle power to the IDU and force a restart.  Once the IDU restarts, it will come to the ready state and 
wait for a request.

Emergency Manual Stow

If unable to stow the Trav'ler Pro antenna, it may be necessary to manually stow the antenna in order 
to travel. Emergency Manual Stow is meant to be used as a last resort and is not meant for common 
usage. To perform the Emergency Manual Stow, make sure the power to the IDU is disconnected. 
Once disconnected, proceed to the roof and remove the six Phillips screws and housing from 
the turret. Disconnect the motor assembly cable from the motor and three 9/64" Allen screws to 
remove the motor from the turret. To lower the antenna, use a 12mm 6-point socket on the elevation 
motor’s square shaft and turn the shaft clockwise to lower the antenna. Once lowered to the stow 
position, reconnect the motor assembly cable prior reinstalling the motor. Once the assembly cable 
is connected, be sure the motor coupler is aligned with the shaft. After aligning the motor install the 
three 9/64" Allen screws (Torque – 25 in-lbs). Verify the seal of the gasket prior to aligning the plastic 
housing over the screw holes, and seat the housing on the gasket. Reinstall the six Phillips screws. 
Do not use a drill as you can strip the base.

NOTE:

 Before lowering the antenna be sure to antenna will stow towards the back of the vehicle.  

On the mount base, the transition plate is marked “FRONT” and “BACK.” If the antenna is not in a 
position to stow towards the back of the vehicle, remove the AZ motor assembly cable from the top 
of the motor and rotate the antenna by hand until the antenna is aligned with “BACK” on the transition 
plate. Once aligned, reconnected the AZ motor assembly cable and lower the antenna.

Manage Devices

Managing devices can be done from the Device Selection/Add New Device page by pressing the 
Menu button (3 bars top left) and selecting Manage Devices under My Tools. The Manage Devices 
screen gives you the ability to register a new device, remove a device, and manage authorized users 
for devices.
To register a new device, press the green plus sign next to Register New Device at the bottom of the 
page. To remove a device, press the trash icon.
Add an authorized user by pressing the green plus sign next to the device. Then select "Add New 
User". At this point, you will be asked to enter the person’s name, email address, and select if they are 
the owner or a guest. Owner access will not expire whereas if you want to give someone temporary 
access, set the owner field to "false" and set "expires on" to the desired date. The guest access is 
intended to be set up for anyone needing temporary access such as a dealer or mobile technician. 
The IDU has the ability to pair five devices to it.

Содержание Trav'ler Pro

Страница 1: ...in color and for up to date product and warranty information visit winegard com travler For technical services email help winegard com or call 1 800 788 4417 Automatic Multi Satellite TV Antenna Opera...

Страница 2: ...ou do not select keep me signed in check box you will have to enter your credentials daily 2 Once logged in select ADD NEW DEVICE You can either scan the QR code with the integrated scanner or CONTINU...

Страница 3: ...display the PIN number needed to pair the devices 6 If the pairing was successful you will receive a Device Setup screen with your serial number listed and the option to continue App Functions 2 Power...

Страница 4: ...ing the antenna so you can service the antenna at your preferred height Enter Service Mode locks out the Search and Stow buttons so that accidental button presses will not move the antenna during serv...

Страница 5: ...assword After entering the password the Winegard Connected App will attempt to connect to the desired network If the connection was successful the next step will check internet connection and access t...

Страница 6: ...ect and Reconnect to IDU If you are having any issues with pairing start with resetting the IDU Press and hold the Reset button on the back of the IDU for three seconds This soft reset will clear out...

Страница 7: ...r specific Manual Mode allows you to search for a single satellite To change modes press the pencil icon to the right of Search Mode Within the sub menu pick a search mode prior to selecting your targ...

Страница 8: ...a feature allows you to manually move the antenna to a specified angle in order to peak in the satellite signal This is done in the Adjust Antenna screen Select a movement increment of 0 1 0 5 1 5 or...

Страница 9: ...ed with the calibration This will confirm the calibration and reboot the IDU Once rebooted wait until the IDU is in the ready state to proceed with a Search or Stow If the antenna is not at the backst...

Страница 10: ...ill swap the new image and reboot During this time the app will wait for the IDU to reboot After rebooting the app will automatically reconnect to the IDU via Bluetooth The ODU update is a similar pro...

Страница 11: ...r reinstalling the motor Once the assembly cable is connected be sure the motor coupler is aligned with the shaft After aligning the motor install the three 9 64 Allen screws Torque 25 in lbs Verify t...

Страница 12: ...inegard dealer s labor charges for warranty service The WinegarddealermustcontactWinegardTechnicalServicesinadvanceforpre approvaloftheservice ApprovaloftheserviceisatthesolediscretionofWinegardCompan...

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