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3.
Care, cleaning and maintenance
3. Care, cleaning and maintenance
3.1 Overview of intervals between cleaning (maintenance)
The BioWIN 2 is equipped with a cleaning and ash removal interval display. The “Stage 1 cleaning“ and “Stage
2 cleaning“ cleaning request is displayed on the InfoWINplus and must be reset after cleaning/ash removal has
finished – see section 3.1.1.
A clean boiler saves fuel and protects the environment. Therefore always clean your boiler as required when the
cleaning and ash removal request is displayed.
The cleaning and ash removal intervals may be reduced or extended depending on the pellets used (e.g. ash
proportion), the power consumed by the heating system (frequently switching on and off) and the boiler size of
the BioWIN 2 (10 to 26 kW).
Annual maintenance is required in addition to cleaning. This is also shown in the display as “Maintenance“ and is
carried out by the Windhager customer services or customer services partner. It is a prerequisite for the warranty
conditions.
Note!
Note for cascade installations (installation with 2 or 3 BioWINs): When cleaning, only the boiler
that is actually going to be cleaned need be shut down, the other boiler(s) may continue to operate.
BioWIN 2 Klassik / Premium
BioWIN 2 Exklusiv
Display
What needs to be done?
Display
What needs to be done?
St
age 1 cl
eaning
“Stage 1 cleaning“
IN 520
or
“Emergency operation!
Stage 1 cleaning“
FE 320
Empty the ash pan and
Remove ash from coasting
surface
(see section 3.4)
Clean the thermocontrol
sensor.
(see section 3.6.1)
Confirm stage 1 cleaning
(see section 3.1.1)
“Stage 1 cleaning“
IN 522
or
“Emergency operation!
Stage 1 cleaning“
FE 322
Emptying the ash pan
(see section 3.5)
Clean combustion
chamber and burner pot
(see section 3.6)
Confirm stage 1 cleaning
(see section 3.1.1)
St
age 2 cl
eaning
“Stage 2 cleaning“
IN 521
or
“Emergency operation!
Stage 2 cleaning“
FE 321
Empty the ash pan and
Remove ash from coasting
surface
(see section 3.4
Clean combustion cham-
ber and burner pot,
(see section 3.6)
Clean top coasting
surfaces and blower wheel
(see section 3.7)
Vacuum out exhaust pipe
to flue
(see section 3.8)
Water tank level
(see section 3.9)
Confirm stage 2 cleaning
(see section 3.1.1)
“Stage 2 cleaning“
IN 523
or
“Emergency operation!
Stage 2 cleaning“
FE 323
Emptying the ash pan
(see section 3.5)
Clean combustion
chamber and burner pot
(see section 3.6)
Clean top coasting
surfaces and blower wheel
(see section 3.7)
Vacuum out exhaust pipe
to flue
(see section 3.8)
Water tank level
(see section 3.9)
Confirm stage 2 cleaning
(see section 3.1.1)
F
ull servic
e
“Full service“
IN 524 / FE 324
Have maintenance carried out by Windhager customer services or Customer
services partner within the next 3 months. This is a prerequisite for the warranty
conditions – ee section 3.12.
at least once per
heating season
Cleaning supply container and feed unit flap
see section 3.10)
Pellet storage room or storage container
(see section 3.11)
