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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration of not
being able to connect to or maintain a strong cellular signal. When this occurs, it is
generally due to one of two reasons:
Location of the Nearest Cell Tower – Cell towers are situated to provide broad
1.
coverage; however, there are many areas in which signal strength may be
reduced by topographic features or by local government restrictions on the
height or placement of the towers themselves. Rural areas generally have
fewer cell towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can also be negatively
2.
affected by trees, hills, buildings, weather, and other obstructions. You may be
relatively close to a cell tower but still unable to make a call. This often occurs
in homes, offices and other buildings in which stucco, concrete or metal walls
may block the signal.
The Signal Booster works with two antennas. The Inside Antenna communicates
with your cell phone and the Outside Antenna communicates with the cell tower.
The Outside Antenna receives the cell tower signal and sends it through the cable
to the Signal Booster, where it is amplified and transmitted through the Inside
Antenna into the room. When the Inside Antenna picks up a signal from your
cellular device, the Signal Booster amplifies that signal and transmits it through
the cable, then through the Outside Antenna and back to the cell tower.
Note:
The Signal Booster will only operate if there is an adequate signal to amplify.
Selecting a Direction for the Outside Antenna
Use a cell phone in test mode to find the strongest signal from the cell tower
(refer to page 7 for more information). To get the strongest signal possible, it
is very important to set up your Outside Antenna properly. The Inside and the
Outside Antenna must be mounted in such a way that they are able to pick up
the best possible cell signal on the outside of the building and provide the best
possible signal on the inside of the building. Mount the Outside Antenna as
high as possible facing the cell tower in an area with the best possible signal
coverage.
Cell Tower
Wide Band Antenna