Wilo STRATOS GIGA, Инструкция по установке и эксплуатации

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120 WILO SE 03/2018
11.1 Mechanical faults
11.2 Error table
Fault Cause Remedy
Pump does not start or stops working Cable terminal loose Check all cable connections
Fuses defective Check fuses; replace faulty fuses
Pump runs at reduced performance Stop valve on the pressure side
throttled Slowly open the stop valve
Air in the suction line Repair leaks on flanges, vent the pump,
change the mechanical seal in case of
visible leakage
Noisy pump Cavitation due to insufficient supply
pressure Increase supply pressure, observe
minimum pressure at the suction port,
check slide valve and filter on the suction
side and clean if need be
Motor has bearing damage Have the pump checked by Wilo
customer service or a specialised service
centre and repaired if necessary
Classification No. Error Cause Remedy Error type
HV AC
- 0 No error
System errors E004 Undervoltage Mains overloaded Check electrical installation C A
E005 Overvoltage Mains voltage too high Check electrical installation C A
E006 2-phase operation Missing phase Check electrical installation C A
E007 Warning!
Generator operation
(flow in flow
direction)
The flow is driving the
pump impeller; electrical
current is being fed back
to the mains Check the setting, check
system for proper operation
Caution! Prolonged operation
can cause damage to the
electronic module
F F
E009 Warning!
Turbine operation
(flow in flow
direction)
The flow is driving the
pump impeller; electrical
current is being fed back
to the mains Check the setting, check
system for proper operation
Caution! Prolonged operation
can cause damage to the
electronic module
F F
Pump errors E010 Blocking Shaft is mechanically
blocked If the blocking has not been
removed after 10 seconds, the
pump switches off.
Check shaft for ease of
movement
Request customer service A A
Motor errors E020 Excess temperature,
winding Motor overloaded Allow motor to cool down
Check settings
Check/correct the duty point B A
Motor ventilation limited Provide unobstructed air
access
Water temperature too
high Lower water temperature
E021 Motor overload Duty point outside of
duty chart Check/correct the duty point B A
Deposits in the pump Request customer service
E023 Short circuit/earth
leakage Motor or electronic
module defective Request customer service A A