Whirlpool WFW3090GW, Руководство по обслуживанию

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Whirlpool Compact Front Load Washer
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Problem Possible Cause Checks & Tests
Won’t Fill No water supplied to washer or low
water pressure.
1. Check water connections to washer.
2. Verify that water supply is turned on.
Plugged filter/screen, or plugged air
trap.
Check for plugged filter or screen in the water valve or hose.
Remove the air trap and check for any trapped lint or material.
Drain hose installation. Check for proper drain hose installation. Is water siphoning out
of the drain hose?
Valve problem. See TEST #5: Water Inlet Valve, page 3-10.
Water level sensor problem. See TEST #6: Water Level Sensor, page 3-11.
Overfills Drain hose/filter or air trap is
plugged.
Check for hose, drain filter, and air trap obstructions.
Valve not shutting off. See TEST #5: Water Inlet Valve, page 3-10.
Water level sensor problem. See TEST #6: Water Level Sensor, page 3-11.
Drain pump problem. See TEST #7: Drain Pump, page 3-12.
Drum Won’t Rotate
Door is not locked. Is door locking
after starting a cycle?
Verify harness connections and see TEST #4: Door Lock System,
page 3-9.
Garment or mechanical obstruction
between drum and tub.
Try to move the drum while the washer is unpowered to see if
it can move freely. If not, check for a garment or other object
obstructing movement.
Harness connections. Check harness continuity and connections between ACU and
motor.
Motor problem. See TEST #3: Motor Circuit, page 3-8.
Motor Overheats Mechanical friction. Check for obstruction between spin basket and outer tub.
Harness connections.
Check harness continuity and connections between ACU and
motor.
Motor problem. See TEST #3: Motor Circuit, page 3-8.
Won’t Drain Drain hose installation. Reduce drain height if it is >49”. Make sure drain hose is not
inserted more than 4.5” (114 mm). Make sure drain hose is not
sealed into drain pipe, and that there is an air gap for ventilation.
Plugged drain hose or air trap. Check drain hose and air trap for obstructions.
Obstructions to drain pump. Check and clean drain filter of obstructions.
Harness connections. Check harness continuity and connections between ACU and drain
pump.
Drain pump problem. See TEST #7: Drain Pump, page 3-12.
Incorrect Water
Temperature
Heating element problem. See TEST #8: Heating Element, page 3-13.
Temperature sensor problem. See TEST #9: Temperature Sensor, page 3-14.
Leaking Supply hose connection. Check hose connection and for damage to rubber gasket due
to over-tightening.
Drain hose installation. Check for proper drain hose installation.
Plugged drain hose or house drain
pipe.
Check drain hose for obstructions and make sure house drain pipe
is not blocked.
Overloading the washer. Overloading can partially push the door open.
Internal hose connections. Check internal hose connections for leakage.
Check bellow. Check for holes in the bellow. If there are none, remove, reposition,
and reinstall the bellow. Make sure the bellow is not wrinkled.
Troubleshooting Guide (continued)
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