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FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
18
FAULTS AND ERROR CODES
Faults marked with “‡” will stop the cycle execution. If no action is taken within 5-10 minutes, the display will turn off.
All faults can be viewed in the ‘Fault History’ section of Service mode.
Code
Description
Explanation and Recommended Procedure
F5E3
Lid Lock Will Not Unlock
‡
Fault is displayed when one of the following conditions occurs:
dz
Excessive force on lid is preventing lock bolt from retracting.
dz
Wash media buildup is preventing lock bolt from retracting.
dz
Main control cannot determine if lid lock is in an unlocked state.
dz
See
Lid Lock Will Not Lock
‡
Fault is displayed when one of the following conditions occurs:
dz
Check lid lock for obstructions.
dz
See
F5E4
Lid Not Opened Between
Cycles
‡
Fault is displayed when one of the following conditions occurs:
dz
User presses START with lid open.
dz
User presses START after a predetermined number of consecutive washer cycles without opening lid.
dz
The main control cannot detect the lid switch opening and closing properly.
dz
See
F6E1
Communication Error: HMI
Cannot Hear ACU
‡
Fault is displayed when communication between the HMI and the ACU has not been detected.
dz
Check continuity in the HMI harness.
dz
and
F7E1
Tachometer missing or
Wrong Signal
‡
Fault is stored when the ACU cannot read the speed or power from the tachometer.
dz
Check connections to the ACU.
dz
.
dz
Complete Sensor Feedback Motor Speed Tachometer test.
F7E3
Basket Engaged During
Wash
Fault is stored when the main control determines the shifter is not engaging the basket for spin or disengaging
it for wash.
dz
Check shifter connectors.
dz
Check for clothing or another item wedged between the impeller and the basket that could bind them together.
dz
Check that the shifter slider moves freely.
dz
See
TEST #3a: Drive System – Shifter
F7E4
Basket Re-engagement
Failure
F7E6
Motor Circuit Open
Fault is stored when main control detects one or more of the motor lines is open.
dz
Check motor circuit.
dz
See
,
TEST #3b: Drive System – Motor
.
F7E7
Motor unable to reach target
RPM
Fault is stored when motor cannot reach the target RPM.
dz
Check basket for obstructions.
dz
See
,
TEST #3b: Drive System – Motor
F8E1
Long Fill
‡
Fault is displayed when the water level does not change for a period of time OR water is present but the control
does not detect the water level changing.
dz
Is water supply connected and turned on?
dz
Are hose screens plugged?
dz
Is water siphoning out of the drain hose?
dz
Check for proper drain hose installation.
dz
Low water pressure; fill times longer than 10 minutes.
dz
Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?
dz
See
.