PAGE 10
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY
TROUBLESHOOTING GUIDE
NOTE:
Always check for error codes first (pgs. 6–7).
Some tests will require accessing components. See Figures 7 & 8, page 19, for component locations. For detailed troubleshooting
procedures, refer to “Troubleshooting Tests” beginning on page 12.
PROBLEM
POSSIBLE CAUSE
No power to washer.
Connection problem between AC plug
and main control.
Main control not properly installed
in console.
Main control problem.
Lid lock mechanism not functioning.
User Interface problem.
Main control problem.
User Interface problem.
Main control problem.
No water supplied to washer.
Plugged filter/screen.
Drain hose installation.
Valve problem.
Main control problem.
Pressure hose.
Valve problem.
Washer requires calibration.
Main control problem.
OVERFILLS
WON’T POWER UP
;
o operation
;/4!453
s
WON’T START CYCLE
No response when
4!24544/.)302%33%$
UI WON’T ACCEPT
SELECTIONS
WON’T FILL
CHECKS & TESTS
Check power at outlet, check circuit
breakers, fuses, or junction box connections.
Check the AC power cord for continuity.
%%
T #4: Console and Indicators, page 16.
%%
T #1: Main Control, page 12.
1. Lid not closed due to interference.
2. Lock not closed due to interference.
%%
T #8: Lid Lock, page 18.
%%
T #4: Console and Indicators, page 16.
%%
T #1: Main Control, page 12.
%%
T #4: Console and Indicators, page 16.
%%
T #1: Main Control, page 12.
1. Check water connections to washer.
2. Verify hot and cold water supply is on.
Check for plugged filter or screen in the water
valve or hoses.
Check for proper drain hose installation.
%%
T #2: Valves, page 13.
%%
T #1: Main Control, page 12.
%% !4%2%6%,0!'%
%% !,6%30!'%
Perform washer calibration on page 4.
%%
T #1: Main Control, page 12.
Pressure switch or onboard transducer.
%%
T
!4%2%6%,0!'%
Is lid lock showing open during the cycle?
Drive belt.
Harness connections.
()&4%202/",%-
Motor problem.
Main control problem.
WON’T SPIN
%%
T #8: Lid Lock, page 18.
Verify that drive belt is not damaged.
Check harness connections between main
control and drive system.
%%
T
!2)6%934%-:()&4%2
, page 13.
%%
T
"2)6%934%-:/4/2
, page 14.
%%
T #1: Main Control, page 12.
Tachometer problem.
No tub movement or tub speed out of normal
range (obstruction/belt/motor).
Water covering impeller?
Is lid lock showing open during the cycle?
Drive belt.
Harness connections.
()&4%202/",%-
Motor problem.
Main control problem.
WON’T AGITATE
%%
T #6: W
!4%2%6%,0!'%
%%
T #8: Lid Lock, page 18.
Verify that drive belt is not damaged.
Check harness connections between main
control and drive system.
%%
T
!2)6%934%-:()&4%2
, page 13.
%%
T
"2)6%934%-:/4/2
, page 14.
%%
T #1: Main Control, page 12.
Tachometer problem.
No tub movement or tub speed out of normal
range (obstruction/belt/motor).
