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Troubleshooting
D
Troubleshooting
This appendix suggests solutions for problems you may
encounter in installing or using the Wireless Gateway, and
provides instructions for using several IP utilities to diagnose
problems.
Contact Customer Support if these suggestions do not resolve
the problem.
Troubleshooting Suggestions
Problem
Troubleshooting Suggestion
LEDs
Power LED does not
illuminate after
product is turned on.
Verify that you are using the power cable
provided with the device and that it is
securely connected to the Wireless
Gateway and a wall socket/power strip.
LINK LAN LED does
not illuminate after
Ethernet cable is
attached.
Verify that the Ethernet cable is securely
connected to your LAN hub or PC and to
the Wireless Gateway. Make sure the PC
and/or hub is turned on.
Verify that your cable is sufficient for your
network requirements. A 100 Mbit/sec
network (10BaseTx) should use cables
labeled CAT 5. A 10Mbit/sec network may
tolerate lower quality cables.
Internet Access
My PC cannot access
the Internet
Use the ping utility (discussed in the
following section) to check whether your PC
can communicate with the device’s LAN IP
address (by default 10.0.0.2). If it cannot,
check the Ethernet cabling.
If you statically assigned a private IP
address to the computer, (not a registered
public address), verify the following:
•
Check that the gateway IP address
on the computer is your public IP
address (see Current Status for
instructions on viewing the IP
information.) If it is not, correct the
address or configure the PC to
receive IP information
automatically.
•
Verify with your ISP that the DNS
server specified for the PC is valid.
Correct the address or configure
the PC to receive this information
automatically.
My LAN PCs cannot
display web pages
on the Internet.
Verify that the DNS server IP address
specified on the PCs is correct for your ISP,
as discussed in the item above. If you
specified that the DNS server be assigned
dynamically from a server, then verify with
your ISP that the address configured on the
Wireless Gateway is correct, then You can
use the ping utility, to test connectivity with
your ISP’s DNS server.
Web pages
Содержание WRC5020N
Страница 1: ...WELL WRC5020N User s Manual 1 WELL WRC5020N User s Manual ...
Страница 14: ...WELL WRC5020N User s Manual 14 2 Single RIGHT click on Local Area connection then click Properties ...
Страница 15: ...WELL WRC5020N User s Manual 15 3 Double click on Internet Protocol TCP IP ...
Страница 19: ...WELL WRC5020N User s Manual 19 3 Single RIGHT click on Local Area connection then click Properties ...
Страница 23: ...WELL WRC5020N User s Manual 23 2 In the Control Panel Home click on Change adapter settings to continue ...
Страница 24: ...WELL WRC5020N User s Manual 24 3 Single RIGHT click on Local Area Connection then click Properties ...
Страница 25: ...WELL WRC5020N User s Manual 25 4 Double click on Internet Protocol Version 4 TCP IPv4 ...
Страница 28: ...WELL WRC5020N User s Manual 28 2 Click on Control Panel ...
Страница 30: ...WELL WRC5020N User s Manual 30 5 Single RIGHT click on Ethernet then click Properties ...
Страница 31: ...WELL WRC5020N User s Manual 31 6 Double click on Internet Protocol Version 4 TCP IPv4 ...
Страница 36: ...WELL WRC5020N User s Manual 36 4 Click Wireless Configuration ...
Страница 47: ...WELL WRC5020N User s Manual 47 2 Double click Network Connections ...
Страница 92: ...WELL WRC5020N User s Manual 92 7 Change setting successfully Click on Reboot Now button to confirm ...
Страница 94: ...WELL WRC5020N User s Manual 94 7 Change setting successfully Click on Reboot Now button to confirm ...
Страница 126: ...WELL WRC5020N User s Manual 126 7 Click on Turn on network discovery and file sharing ...
Страница 127: ...WELL WRC5020N User s Manual 127 8 Click on No make the network that I am connected to a private network ...
Страница 128: ...WELL WRC5020N User s Manual 128 9 AP s icon will show up Double click on it ...
Страница 129: ...WELL WRC5020N User s Manual 129 10 Users could also Click Add a wireless device if the icon is not there Click next ...
Страница 130: ...WELL WRC5020N User s Manual 130 11 Enter AP s Self PIN Number and click next ...
Страница 131: ...WELL WRC5020N User s Manual 131 12 Choose a name that people who connect to your network will recognize ...
Страница 132: ...WELL WRC5020N User s Manual 132 13 Enter the Passphrase and then click Next ...
Страница 157: ...WELL WRC5020N User s Manual 157 5 Change setting successfully Click on Reboot Now button to confirm ...
Страница 159: ...WELL WRC5020N User s Manual 159 4 Change setting successfully Click on Reboot Now button to confirm ...
Страница 161: ...WELL WRC5020N User s Manual 161 5 Change setting successfully Click on Reboot Now button to confirm ...
Страница 163: ...WELL WRC5020N User s Manual 163 6 Change setting successfully Click on Reboot Now button to confirm ...
Страница 165: ...WELL WRC5020N User s Manual 165 6 Change setting successfully Click on Reboot Now button to confirm ...
Страница 167: ...WELL WRC5020N User s Manual 167 5 Change setting successfully Click on Reboot Now button to confirm ...
Страница 200: ...WELL WRC5020N User s Manual 200 6 Change setting successfully Click on Reboot Now button to confirm ...
Страница 204: ...WELL WRC5020N User s Manual 204 6 Change setting successfully Click on Reboot Now button to confirm ...
Страница 208: ...WELL WRC5020N User s Manual 208 5 Firmware update has been update complete The following page is displayed ...
Страница 215: ...WELL WRC5020N User s Manual 215 ...
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