WGM Sottezza
Important information
Informations importantes
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7
Troubleshooting
You should always tackle only those errors that can be rectified
by service and maintenance. This includes, e.g. removing foreign
bodies or lubricating movable parts. Any malfunctions beyond
these must be sorted out by a technician. Keep in mind that
improper defect rectification jeopardises the safety of your unit
and also your guarantee claims. Therefore, call your specialist
dealer immediately. A specialist in your neighbourhood will be
glad to assist you quickly and correctly. A few faults are listed
below for assisting you in troubleshooting.
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Repairs and ordering of spare parts
Order your spare parts from the weinor specialist dealer.
Type of fault
Cause
Remedy
• Motor does not run
• no power
• by an authorised person
• motor not connected properly
• re-connect the motor (authorised person)
• motor is too hot
• wait for 10 to 15 minutes
• motor is defective
• replace the motor (authorised person)
• The unit switches off with a delay
• motor not set properly
• correct the motor settings (technician)
• Unit does not retract completely
• motor not set properly
• correct the motor settings (technician)
• Unit not straight
• unit not aligned
• align the unit (technician)
• Fabric tension is too less
• end stop not set properly
• correct the motor settings (technician)
• Loud noises
• noises made by the hoisting carriage
• lubricate using suitable media
while moving or from the joint
(e. g. sprays containing Teflon)
• The unit does not close over the
• fabric is not welted straight
• provide the required fabric
entire width
• Drop section not straight in the
• unit not aligned properly
• align the unit
extended position
• Collapse due to buckling and tangling
• faulty unit
• none
• unit not aligned properly
• align the unit
• Lateral sagging of the fabric
• space rope missing
• mount the spacer rope
• unit extended beyond its limits
• reset the motor; retract the unit further
• Gears do not allow full extension
• gearbox end stop not set properly
• reset the gearbox
