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7 Troubleshooting

APCD–NC006–A

55

7.1

Verifying NCL1170 Routing

To verify the routing is correct, you will need to verify both the Master and Station Routing
Tables. If the Routing Tables are incorrect, configure the devices with the corrected values.

7.1.1 Verify the NCL1170 Routing Table

Use the Configuration Data Record for the NCL1170 to verify the information is configured
correctly in the device.

1. Connect to the NCL1170 using a crossover serial cable.

2. Log in to the NCL1170. You will be prompted for the NCL1170 password when you log

in.

3. Type

<mode>

to verify bridging or routing is set correctly for the NCL1170 group.

4. At the

NCL1170>

prompt, type

<ip>

. The configuration information is displayed.

5. Verify the NCL1170 Ethernet IP address and subnet mask are configured correctly.

6. Verify the radio IP address is correct, if applicable.

7. Verify the Routing Table is correct according to your routing plan.

8. If the forwarding mode is routing, at a Station NCL1170, ensure that the default static

route is set. At a Master NCL1170, ensure the Ethernet subnet for each Station is set.

Содержание NCL1170

Страница 1: ...NCL1170 User Guide Version A...

Страница 2: ...the LICENSED SOFTWARE is with you the licensee If the LICENSED SOFTWARE is defective you assume the risk and liability for the entire cost of all necessary repair service or correction Some states ju...

Страница 3: ...Internet Explorer Microsoft Corporation Netscape Netscape Communications Corporation 2001 by WaveRider Communications Inc All rights reserved This manual may not be reproduced by any means in whole o...

Страница 4: ...ical stress or accident No other warranty is expressed or implied WaveRider specifically disclaims the implied warranties of merchantability and fitness for any particular purpose No Liability for Con...

Страница 5: ...3 2 2 Setting the NCL1170 System Name 16 3 2 3 Resetting an NCL1170 to Factory Defaults 16 4 Configuring the NCL1170 17 4 1 Setting the Radio Configuration 18 4 2 Setting the IP Configuration 19 4 3...

Страница 6: ...2 Radio Packet Error Rate PER 44 6 3 Interface Statistics 47 6 3 1 IP Statistics 50 6 3 2 Radio Statistics 52 7 Troubleshooting 53 7 1 Verifying NCL1170 Routing 55 7 1 1 Verify the NCL1170 Routing Ta...

Страница 7: ...e 5 Point to Multipoint Bridging Network Example 8 Figure 6 Point to Multipoint Routing Network Example 9 Figure 7 NCL1170 Configuration Planning Flowchart 10 Figure 8 NCL1170 Connectors and Indicator...

Страница 8: ...NCL1170 Command Line Syntax Conventions 57 Table 7 Command Line Shortcuts and Getting Help 58 Table 8 NCL1170 Command line Syntax Descriptions 58 Table 9 Acronyms and Abbreviations 67 Table 10 NCL1170...

Страница 9: ...r including system features network planning and procedures for implementing installing operating and troubleshooting this device Before proceeding we recommend that you read the following sections So...

Страница 10: ...Industry Canada The NCL1170 complies with IC RSS 210 Operators must be familiar with IC RSS 210 and RSS 102 The IC certification number for the NCL1170 is pending WARNING To prevent radio interferenc...

Страница 11: ...accordance with the FCC Part 15 regulations 1 The maximum peak power output of the intentional radiator shall not exceed one 1 watt for all spread spectrum systems operating in the 2 4000 2 4835 GHz...

Страница 12: ...the antenna for this transmitter must be fix mounted on outdoor permanent structures to provide a separation distance of 2 metres 6 6 feet from all persons to satisfy RF exposure requirements The dis...

Страница 13: ...tions Inc Please provide your NCL1170 model number and software version when requesting support WaveRider offers a complete training program Please contact your sales representative for training infor...

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Страница 15: ...2 4 GHz connections between local and wide area networks via broadband radio links Employing Direct Sequence Spread Spectrum DSSS transmission techniques the NCL1170 allows you to access the Internet...

Страница 16: ...configuration A single NCL1170 operating in master mode can deliver data to and receive data from up to 20 NCL1170s operating in station mode User configurable operating system you can upgrade the NC...

Страница 17: ...offers the following advantages Reduced power spectral density Spreading over a wider bandwidth reduces the spectral density power per Hz of bandwidth of the transmitted signal allowing simultaneous...

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Страница 19: ...ill I be implementing Will my NCL1170 be operating in bridging or routing mode Have I developed a network plan 2 1 Network Topology The NCL1170 can be deployed in three different network configuration...

Страница 20: ...and receives data among station units B C D and E which are programmed to communicate with each other only through their master unit In this type of configuration the throughput of unit A is shared a...

Страница 21: ...D with different frequencies used for each leg of the path You would implement an NCL1170 in a repeater configuration whenever you need to circumvent large obstacles in the radio link path or when the...

Страница 22: ...r ID that does not match the unit ID for A or it is not on the Master Remote Station List for A it will not be able to communicate across the network Figure 5 Point to Multipoint Bridging Network Exam...

Страница 23: ...1170 C Ethernet NCL1170 B Ethernet NCL1170 D Ethernet Radio NCL1170 A Type Station Unit ID 103 Radio Channel 1 Mode Routing IP Address Ethernet 13 0 2 103 Radio 10 0 2 103 Master ID 1001 Type Station...

Страница 24: ...track of NCL1170 network assignments Figure 7 NCL1170 Configuration Planning Flowchart Start NCL1170 Configuration Determine IP address and subnet mask for Ethernet interface Bridging or Routing Dete...

Страница 25: ...ure to adhere to this recommendation or to recognized general safety precautions WARNING Connect only shielded twisted pair STP Ethernet cable to the 10Base Tx Ethernet RJ 45 port on the NCL1170 It is...

Страница 26: ...8 NCL1170 Connectors and Indicators 2 Use an RS 232 straight through cable to connect a terminal to the DB9 console port NOTE You can use any ASCII terminal such as a single function terminal or a com...

Страница 27: ...ect to the NCL1170 5 Configure the application using the following settings 9600 bps 8 data bits no parity 1 stop bit no flow control 6 Plug the NCL1170 into a 110 or 220 V AC power source using the c...

Страница 28: ...NCL1170 in your network If the NCL1170 default password blank field is acceptable Enter Otherwise To change the password of your NCL1170 follow the instructions in Changing the NCL1170 Password on pag...

Страница 29: ...w Password prompt type the new password TIP Use a maximum of sixteen 16 alphanumeric characters Passwords are case sensitive For example abc is not the same as aBc 4 At the Verify password prompt type...

Страница 30: ...To change the system name from NCL1170 to Station_firehall would look like this NCL1170 system name Station_firehall System name changed to Station_firehall Station_firehall 2 Type write or save to sa...

Страница 31: ...ng the NCL1170 via CLI To download the WaveRider Configuration Utility from our web site contact Product Assistance to request a password then visit http www waverider com techsupport to download the...

Страница 32: ...is NCL1170 network group The unit ID is a unique number from 1 to 16383 that is used to identify the NCL1170 within the network group 4 At the NCL1170 prompt type radio unitid unit_id to set the NCL11...

Страница 33: ...al unit and eee fff ggg hhh is the IP address for the remote unit NOTE If you change the radio IP address for a Station at a later time remember to update the Master with the new Station IP address If...

Страница 34: ...page 23 After completing these procedures it is important to confirm that the configuration is correct before deploying the NCL1170 in the field Refer to Chapter 5 Testing and Deployment on page 35 Tw...

Страница 35: ...transmit the route information in packets type ip rip active If RIP is set to quiet it receives and processes RIP packets but it does not transmit them 3 Type ip rip version to display the current ve...

Страница 36: ...ces incorporating an SNMP agent SNMP allows you to look at SNMP variables using READ communities and to set SNMP variables using WRITE communities Communities are optional on the NCL1170 but it can su...

Страница 37: ...ver 8 At the NCL1170 prompt type save to transfer the settings to memory 4 3 4 Setting the DNS Resolver Configuration The NCL1170 implements Domain Name Server Service DNS resolver software Once confi...

Страница 38: ...ed as Stations Units B C and D unit IDs have been manually added to the Master unit A Remote Station List The Master unit ID on each Station is set to the unit ID for unit A If a unit is not in the Ma...

Страница 39: ...0000 Remote Stations 101 102 103 NCL1170 ip address ethernet 10 0 2 44 16 IP addresses Ethernet 10 0 2 44 16 NCL1170 mode bridging Forwarding mode Bridging NCL1170 ip Forwarding Mode BRIDGING Addresse...

Страница 40: ...es Ethernet 10 0 2 101 16 NCL1170 mode bridging Forwarding mode Bridging NCL1170 radio RADIO CONFIGURATION Radio type Station Wireless ID 101 Speed 11Mbs Channel 1 Regulatory Domain FCC IC Frequency 2...

Страница 41: ...nnel 1 NCL1170 radio type master Radio type changed to Master NCL1170 radio unitid 1001 Unit ID changed to 1001 NCL1170 radio station add 101 Ethernet NCL1170 C Ethernet NCL1170 B Ethernet NCL1170 D E...

Страница 42: ...00 90 27 CA 62 A3 Network Card IRQ 5 NIC Base Address 0x0d0000 Remote Stations 101 102 103 NCL1170 ip address radio 101 10 0 2 44 10 0 2 101 IP addresses Ethernet 14 0 2 44 16 Radio 101 10 0 2 44 p t...

Страница 43: ...Protocol Interface 14 0 2 44 0 14 0 2 44 UHL ICMP lo0 10 0 2 101 0 10 0 2 44 UHC Local mdr1 10 0 2 102 0 10 0 2 44 UHC Local mdr2 10 0 2 103 0 10 0 2 44 UHC Local mdr3 14 0 0 0 16 14 0 2 44 UC Local...

Страница 44: ...to Station NCL1170 radio unitid 101 Unit ID changed to 101 NCL1170 radio masterid 1001 Master Id changed to 1001 NCL1170 ip address radio 1001 10 0 2 101 10 0 2 44 IP addresses Ethernet 11 0 2 101 16...

Страница 45: ...hernet 11 0 2 101 16 Radio 1001 10 0 2 101 p t p 10 0 2 44 Routing IP Routing Static Only Routing Table Destination Mask Gateway Flags Protocol Interface 10 0 2 44 0 10 0 2 101 UHC Local mdr1 11 0 2 1...

Страница 46: ...be provided with each new release NOTE The following procedure assumes that you are using a basic command line FTP application 1 From a computer or terminal start an FTP session following the instruct...

Страница 47: ...r changes to the device When you use a local serial connection this does not occur You can use a standard Telnet application to connect to the NCL1170 1 Start the Telnet application on your computer 2...

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Страница 49: ...and receive transmit and receive loopback 5 1 Performing a Ping Test Use the Ping Test to verify that the NCL1170 is configured correctly and able to communicate with other bridges and routers NOTE T...

Страница 50: ...uld get a response similar to the following NCL1170 NCL1170 ip ping 10 0 2 52 Press any key to stop PING 10 0 2 52 56 data bytes 64 bytes from 10 0 2 52 icmp_seq 0 time 0 ms 64 bytes from 10 0 2 52 ic...

Страница 51: ...this test in a working network Doing so will cause network operations to slow down These tests must be performed individually on each NCL1170 unit 1 Ensure that the NCL1170s one Master and one Station...

Страница 52: ...station radio per continuous Unit Id Link Status Total Received Total Missed PER 1 UP 2 0 0 broadcast 5 0 0 Unit Id Link Status Total Received Total Missed PER 1 UP 2 0 0 broadcast 820 56 6 Unit Id L...

Страница 53: ...can restart the display by typing radio per continuous Refer to section 6 2 Radio Packet Error Rate PER on page 44 for more information 5 Using the information from Radio PER align the antenna at the...

Страница 54: ...40 Unit Id Link Status Total Received Total Missed PER 1 UP 1 0 0 broadcast 515 0 0 3 UP 1 0 0 Unit Id Link Status Total Received Total Missed PER 1 UP 1 0 0 broadcast 518 0 0 3 UP 1 0 0 Radio Rx Test...

Страница 55: ...Ensure that the Master NCL1170 and Station NCL1170s have been configured and tested 2 Deploy the Master and at least one Station connecting the antennas for each device as required WARNING Antennas an...

Страница 56: ...start Tx Rx test started Unit Id Link Status Total Received Total Missed PER 2 UP 9 0 0 3 UP 5 0 0 Unit Id Link Status Total Received Total Missed PER 2 UP 827 53 6 3 UP 820 56 6 Unit Id Link Status T...

Страница 57: ...ignal strength values based on factory set threshold floor value This value can be reconfigured by the user To display the current Radio RSSI for an NCL1170 during normal operation type radio rssi Pre...

Страница 58: ...tics To display the current Radio PER for an NCL1170 during normal operation type radio per or radio per single Table 1 defines how to interpret the Radio PER output At a Master NCL1170 you will recei...

Страница 59: ...type radio per reset To stop the Radio PER display press any key At a Master NCL1170 you will receive output similar to the following The following example was taken at a Master unit ID 1 communicatin...

Страница 60: ...Unit Id Link Status Total Received Total Missed PER 1 UP 1 0 0 broadcast 239 0 0 Unit Id Link Status Total Received Total Missed PER 1 UP 1 0 0 broadcast 240 0 0 Unit Id Link Status Total Received To...

Страница 61: ...statistics labels For a Master NCL1170 information similar to the following example is displayed NCL1170 interface statistics Statistics For Loopback Flags UP LOOPBACK NOTRAILERS RUNNING MULTICAST MT...

Страница 62: ...r to the following example is displayed NCL1170 interface statistics Statistics For Loopback Flags UP LOOPBACK NOTRAILERS RUNNING MULTICAST MTU 32768 Hardware Address Administrative Status UP 1 Operat...

Страница 63: ...ssible flags are BROADCAST interface is for a broadcast network MULTICAST interface supports multicasting POINT TO POINT interface is for a point to point network LOOPBACK interface is for a loopback...

Страница 64: ...ets that arrived on this interface since the last interface reset or reboot Input Non Unicast Packets Number of non unicast packets that arrived on this interface since the last interface reset or reb...

Страница 65: ...gths Fragment received Number of packet fragments received Fragments dropped Number of fragments dropped due to lack of space or duplicates Fragments timed out Number of fragments that were timed out...

Страница 66: ...plete 0 Missed Header 0 Table 4 Radio Statistics Label Description Transmitted Number of packets sent Tx Blocks delayed Number of transmitted blocks delayed Rx Packets Number of packets received Rx Da...

Страница 67: ...outlet Check all cables for loose or faulty connections Replace cables if necessary Cannot communicate with NCL1170 from the Ethernet side and the Ethernet light is off NCL1170 is not receiving power...

Страница 68: ...r faulty connections Replace cables if necessary Station NCL1170 antenna system has a problem Check RSSI Verify RF connections Check RF cable for damage Check antenna for damage Check for any deviatio...

Страница 69: ...sover serial cable 2 Log in to the NCL1170 You will be prompted for the NCL1170 password when you log in 3 Type mode to verify bridging or routing is set correctly for the NCL1170 group 4 At the NCL11...

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Страница 71: ...ip route ENTER Indicates a keyboard key press A plus sign indicates key combinations For example for CTRL U press and hold down the CTRL key then press the U key ENTER ESC CTRL U italic Specifies a va...

Страница 72: ...nd repeat the last command that was executed ESC cancel the command you are typing Command Syntax Description arp Displays the Address Resolution Protocol ARP configuration information arp flush Remov...

Страница 73: ...ethernet radio loopback Displays configuration information and statistics for each interface Ethernet radio or loopback interface if reset Resets the statistics for all interfaces interface if reset e...

Страница 74: ...the IP address for the DNS server that you want to add or delete ip dns domain Displays the DNS domain name ip dns domain DNS_domain_name Changes the DNS domain name DNS_domain_name can be a maximum o...

Страница 75: ...being sent ip rip version 1 2 ip rip version displays the current version Switches 1 or 2 display change RIP to the respective version Available only if routing mode is set to RIP Note that version 1...

Страница 76: ...which the NCL1170 belongs Available only if the NCL1170 radio type is Station radio masterID 1 16383 Changes the Master Unit ID to which the NCL1170 belongs Available only if the NCL1170 radio type i...

Страница 77: ...stats Displays the current radio statistics radio statistics stats reset Resets all radio counters to zero radio txtest start stop Starts and stops the Radio Continuous Transmit Test Available only at...

Страница 78: ...ocation of the NCL1170 snmp trap Displays the list of SNMP trap servers defined for the NCL1170 snmp trap add del server aaa bbb ccc ddd community Adds a trap to or deletes one from the SNMP trap serv...

Страница 79: ...use this command the link service is disrupted for the duration of the test reboot restart reload reset Resets the NCL1170 write save Saves the current configuration If you want to save the new config...

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Страница 81: ...respect to an isotropic antenna CLI Command Line Interface CPU Central Processing Unit CRC Cyclic Redundancy Check CSA Canadian Standards Association CSMA Carrier Sense Multiple Access CSMA CA Carrier...

Страница 82: ...Medical unlicensed radio band LAN Local Area Network LED Light Emitting Diode LLC Link Layer Control MAC Media Access Control Medium Access Controller Mbps Megabits per second MHz Megahertz MIB Manage...

Страница 83: ...ength Indicator RTS Request To Send Rx Receive SNMP Simple Network Management Protocol TCP Transmission Control Protocol TCP IP Transmission Control Protocol Internet Protocol Tx Transmit URL Uniform...

Страница 84: ...Name Server DNS A database system that translates IP addresses into domain names For example 207 23 187 242 is converted into waverider com Direct Sequence Spread Spectrum DSSS A form of spread spect...

Страница 85: ...routing protocol for IP networks based on the distance vector algorithm where all or a portion of the routing table is sent to all other neighbouring devices along with each message Static Route A ro...

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Страница 87: ...not available 4 2427 MHz not available 2427 MHz not available not available 5 2432 MHz not available 2432 MHz not available not available 6 2437 MHz not available 2437 MHz not available not available...

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Страница 89: ...filters surge protectors and other hardware components During installation you must verify that the antenna system does not exceed the maximum allowable antenna system gain for that specific antenna...

Страница 90: ...ollowing antenna system gain Antenna gain 12 4 dBi Insertion loss cable 4 dB surge protector 0 2 dB filter 1 1 dB The total insertion loss is 5 3 dB which gives an antenna system gain of 12 4 dBi minu...

Страница 91: ...ational Modes Bridging or Routing Transmission Protocols Supported TCP IP Telnet SNMP FTP Routing Protocols Supported Standard Static Optional RIP DHCP Relay Simultaneous Stations per Master 20 Operat...

Страница 92: ...2 437 GHz 2 462 GHz Modulation Scheme CCK Complementary Code Keying DSSS Direct Sequence Spread Spectrum Maximum Over the Air Raw Data Rate 11 Mbps Maximum Throughput Point to Point 7 5 Mbps Maximum...

Страница 93: ...APCD NC006 A 79 Table 17 Regulatory Standards Industry Canada RSS 210 RSS 102 Federal Communications Commission CFR47 Part 15B Sections 15 205 15 209 15 247...

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Страница 95: ...APCD NC006 A 81 Appendix F Configuration Data Record Use the following form to record your NCL1170 information for each NCL1170 group...

Страница 96: ...Unit ID Serial Number Password Radio Settings IP Address Location Ethernet Hardware Address Antenna Yagi parabolic omni panel Cable IFS Slot Time Backoff Mode Backoff Range Ethernet Radio Routing only...

Страница 97: ...Telephone 1 416 502 3161 Fax 1 416 502 2968 Email techsupport waverider com URL www waverider com...

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