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Limited Warranty
WHAT YOUR WARRANTY COVERS:
Watts Regulator Co. (“Watts”) warrants its Reverse Osmosis System to be free from defects in workmanship (excluding replaceable filters and
membranes) under normal usage for a period of one year from the date of original shipment. In the event of such defects within the warranty period,
return the unit (less tank) after obtaining a return authorization (see below) and Watts will repair or, at Watts’ option, replace the unit at no charge.
THE WARRANTY SET FORTH HEREIN IS GIVEN EXPRESSLY AND IS THE ONLY WARRANTY GIVEN BY WATTS WITH RESPECT TO THE PRODUCT.
WATTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. WATTS HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive remedy for breach of warranty, and Watts shall
not be responsible for any incidental, special or consequential damages, including without limitation, lost profits or the cost of repairing or replacing
other property which is damaged if this product does not work properly, other costs resulting from labor charges, delays, vandalism, negligence,
fouling caused by foreign material, damage from adverse water conditions, chemical, or any other circumstances over which Watts has no control.
This warranty shall be invalidated by any abuse, misuse, misapplication, improper installation or improper maintenance or alteration of the product
Some States do not allow limitations on how long an implied warranty lasts, and some States do not allow the exclusion or limitation of incidental or
consequential damages. Therefore the above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other
rights that vary from State to State. You should consult applicable state laws to determine your rights.
SO FAR AS IS CONSISTENT WITH APPLICABLE
STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT.
HOW TO OBTAIN WARRANTY SERVICE:
For warranty service, call 1-800-752-5582 for documentation and a return authorization number. Once the return authorization number has been
created, ship your Reverse Osmosis unit (less tank) to our factory, freight and insurance prepaid, with proof of date of original purchase. Include a
note stating the problem experienced and include your name, address and your return authorization number. No returns will be accepted without
the proper return authorization number. Watts will repair it or, at Watt’s option, replace and ship it back to you prepaid.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover defects resulting from improper installation, (contrary to Watts’ printed instructions), from abuse, misuse,
misapplication, improper maintenance, neglect, alteration, accidents, casualties, fire, flood, freezing, environmental factors, water pressure spikes
or other such acts of God.
This warranty will be void if defects occur due to failure to observe the following conditions:
1. The Reverse Osmosis System must be hooked up to a potable municipal or well cold water supply.
2. The hardness of the water should not exceed 10 grains per gallon, or 170 ppm.
3. Maximum incoming iron must be less than 0.2 ppm.
4. The pH of the water must not be lower than 4 or higher than 11.
5. The incoming water pressure must be between 40 and 100 pounds per square inch (2.81 - 7.03 kilograms per square centimeter).
6. Incoming water to the RO cannot exceed 100 degrees F (37.8 degrees C.)
7. Incoming TDS/Total Dissolved Solids not to exceed 1800 ppm.
8. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
This warranty does not cover any equipment that is relocated from the site of its original installation. This warranty does not cover any charges incurred
due to professional installation. This warranty does not cover any equipment that is installed or used outside the United States of America and Canada.
OTHER CONDITIONS:
If Watts chooses to replace the equipment, Watts may replace it with reconditioned equipment. Parts used in repairing or replacing the equipment
will be warranted for 90 days from the date the equipment is returned to you or for the remainder of the original warranty period, whichever is
longer. This warranty is not assignable or transferable.
WATTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WATTS
WILL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING TRAVEL EXPENSE, TELEPHONE CHARGES, LOSS
OF REVENUE, LABOR CHARGES, DAMAGE CAUSED BY ADVERSE WATER CONDITIONS, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE
EQUIPMENT, AND DAMAGE CAUSED BY THIS EQUIPMENT AND ITS FAILURE TO FUNCTION PROPERLY. THIS WARRANTY SETS FORTH ALL OF WATTS’S
RESPONSIBILITIES REGARDING THIS EQUIPMENT.
YOUR RIGHTS UNDER STATE LAW:
Some States do not allow limitations on how long an implied warranty lasts, and some States do not allow the exclusion or limitation of incidental
or consequential damages. Therefore the above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may
have other rights that vary from State to State. You should consult applicable state laws to determine your rights. SO FAR AS IS CONSISTENT WITH
APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT.
IOM-Premier-RO-Pure 2024
WP199404
© 2020 Watts
USA:
T: (800) 752-5582 • F: (623) 866-5666 • PremierH2O.com
Canada:
T: (905) 332-4090 • F: (905) 332-7068
®
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