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Copyright © Puretec Pty Ltd 2022
SOL-2CI Commercial Series User Guide
Problem
Ref.
Possible Cause
Solution
9. Hard or untreated water is
being delivered.
a.
Bypass valve is open or faulty.
Fully close bypass valve or replace.
b.
Media is exhausted due to high
water usage.
Check program settings or
diagnostics for abnormal water
usage.
c.
Meter not registering.
Remove meter and check for rotation
or foreign material.
d.
Water quality fluctuation.
Test water and adjust program
values accordingly.
e.
No regenerant or low level of
regenerant in regenerant tank.
Add proper regenerant to tank.
f.
Control valve fails to draw in
regenerant.
Refer to Trouble Shooting Guide
number 12.
g.
Insufficient regenerant level in
regenerant tank.
Check refill setting. Check refill flow
control for restrictions or debris and
clean or replace.
h.
Damaged seal/stack assembly.
Replace seal/stack assembly.
i.
Control valve body type and piston
type mismatched.
Verify proper control valve body type
and piston type match
j.
Fouled media bed.
Replace media bed.
10. Control valve uses too
much regenerant.
a.
Improper refill setting.
Check refill setting.
b.
Improper program settings.
Check program setting to make sure
they are specific to the water quality
and application needs.
c.
Control valve regenerates frequently.
Check for leaking fixtures that may
be exhausting capacity or system is
undersized.
11. Residual regenerant being
delivered to service.
a.
Low water pressure.
Check incoming water pressure
– water pressure must remain at
minimum of 25 psi.
b.
Incorrect injector size.
Replace injector with correct size for
the application.
c.
Restricted drain line.
Check drain line for restrictions or
debris and clean.
12. Control valve fails to draw
in regenerant.
a.
Injector is plugged.
Remove injector and clean or replace.
b.
Faulty regenerant piston.
Replace regenerant piston.
c.
Regenerant line connection leak.
Inspect regenerant line for air leak.
d.
Drain line restriction or debris cause
excess back pressure.
Inspect drain line and clean to
correct restriction.
e.
Drain line too long or too high.
Shorten length and or height.
f.
Low water pressure.
Check incoming water pressure
– water pressure must remain at
minimum of 25 psi.
Troubleshooting
Содержание Puretec Commercial SOL-2CI Series
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