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Copyright © Puretec Pty Ltd 2022
SOL-2CI Commercial Series User Guide
Problem
Ref.
Possible Cause
Solution
1. No display on PC Board.
a.
No power at electric outlet.
Repair outlet or use working outlet.
b.
Control valve Power Adapter not
plugged into outlet or power cord
end not connected to PC board
connection.
Plug Power Adapter into outlet or
connect power cord end to PC Board
connection.
c.
Improper power supply.
Verify proper voltage is being
delivered to PC Board.
d.
Defective power adapter.
Replace power adapter.
e.
Defective PC Board.
Replace PC board.
2. PC Board does not display
correct time of day.
a.
Power Adapter plugged into electric
outlet controlled by light switch.
Use uninterrupted outlet.
b.
Tripped breaker switch and/or
tripped GFI.
Reset breaker switch and/ or GFI
switch.
c.
Power outage.
Reset time of day. The battery needs
to be replaced.
d.
Defective PC board.
Replace PC board.
3. Display does not indicate
that water is flowing. Refer
to user instructions for how
the display indicates water
is flowing.
a.
Bypass valve in bypass position.
Turn bypass handles to place bypass
in service position.
b.
Meter is not connected to meter
connection on PC board.
Connect meter to three pin
connection labelled METER on PC
board.
c.
Restricted/stalled meter turbine.
Remove meter and check for
rotation or foreign material.
d.
Meter wire not installed securely
into three pin connector.
Verify meter cable wires are
installed securely into three pin
connector labelled METER.
e.
Defective meter.
Replace meter.
f.
Defective PC board.
Replace PC board.
4. Time of day flashes on
and off.
a.
Power outage.
Reset time of day. The CR2032
battery may need to be replaced.
5. Control valve does not
regenerate
automatically when the
REGEN button is depressed
and held.
a.
Broken drive gear or drive cap
assembly.
Replace drive gear or drive cap
assembly.
b.
Broken piston rod.
Replace piston rod.
c.
Defective PC board.
Replace PC board.
Troubleshooting
Troubleshooting
‘Dry’ Reset Procedure
Remove the faceplate, opening the tabs on either side of the valve. This will expose the Power Circuit
board with a number of wires connected.
On the bottom right hand corner is a 4 pin adaptor labelled ‘12VAC PWR’, disconnect the adaptor and
reconnect after 5 seconds. The valve will then whir twice, and should return to the normal screen.
If the error message is still present, refer to the troubleshooting guide.
Содержание Puretec Commercial SOL-2CI Series
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