Watchguard Firebox X10E, Руководство пользователя

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Chapter 2: Service and Support
10 WatchGuard Firebox System
group of network security experts, helps absorb this bur-
den by monitoring the Internet security landscape for you
in order to identify new threats as they emerge.
Threat alerts and expert advice
After a new threat is identified, you’ll receive a LiveSecu-
rity broadcast by way of an email message from our Rapid
Response Team that alerts you to the threat. Each alert
includes a complete description of the nature and severity
of the threat, the risks it poses, and what steps you should
take to make sure your network remains continuously pro-
tected.
Easy software updates
Your WatchGuard LiveSecurity Service subscription saves
you time by providing the latest software to keep your
WatchGuard Firebox System up-to-date. You receive instal-
lation wizards and release notes with each software update
for easy installation. These ongoing updates ensure that
your WatchGuard Firebox System remains state-of-the-art,
without you having to take time to track new releases.
Access to technical support and training
When you have questions about your WatchGuard system,
you can quickly find answers using our extensive online
support resources, or by talking directly to one of our sup-
port representatives. In addition, you can access Watch-
Guard courseware online to learn about WatchGuard
system features.
LiveSecurity
®
Broadcasts
The WatchGuard LiveSecurity Rapid Response Team peri-
odically sends broadcasts and software information
directly to your desktop by way of email. Broadcasts are