Warranty Information
Please complete and return the Warranty Card (online or you may send/fax this form)
Thank you for purchasing your new WarmlyYours TempZone™ floor warming system. To register your system, go online to www.WarmlyYours.com/warranty, or simply
complete, detach and mail the Warranty Card within 30 days of date of purchase to: WarmlyYours, 590 Telser Rd Lake Zurich, IL 60047. For your convenience, you may
also fax this card to (800) 408-1100.
WarmlyYours, Inc. warrants the WarmlyYours TempZone™ electric floor warming system rolls (“the Product”) to be free from
defects in materials and workmanship for twenty five (25) years from the date of sale, provided that the Product is installed
in accordance with the WarmlyYours product installation guide, any special written or oral design or installation guidelines
provided by WarmlyYours for the specific project that the Product is intended, the provisions of the National Electric Code
(NEC), and all applicable local building and electrical codes. If the Product is determined to be defective in materials and
workmanship, and has not been damaged as a result of misuse, misapplication or improper installation, WarmlyYours will
reimburse the cost for location of the fault, repair of Product, and any labor and materials required to perform the repair. If
repair of the Product is not feasible, WarmlyYours will replace the Product or refund the original cost of the Product. Controls
sold under the WarmlyYours name are warranted for specific coverage periods. Please see www.WarmlyYours.com for the
length of warranty coverage for each control. Should the control be defective or malfunction, return the control to WarmlyYours
and it will be repaired or replaced (at WarmlyYours option). The warranty does not cover removal or reinstallation costs. See
entire warranty in packaging.
WarmlyYours Inc. assumes no responsibility under this warranty for any damage to the Product prior to or during installation by
anyone, including, but not limited to trades people or visitors to the job site, or damage caused as a result of post installation
work. Call our toll free number, (800) 875-5285, if you have any questions about installation. The Limited Warranty is null and
void if the Product owner or his representative attempts to repair the Product without receiving authorization. Upon notification
of an actual or possible problem, WarmlyYours will issue an Authorization to Proceed under the terms of the Limited Warranty.
Warranty Subject to the Following Conditions: 1. The warranty of the warming system must be registered by completing and
returning the attached ‘System Warranty Registration’ card to WarmlyYours, Inc. within thirty days of date of purchase. Please
keep your invoice, as proof of date of purchase will be required in the event of a claim. 2. The warming roll must be installed
flat under tile, stone, resilient flooring or laminate wood in a latex modified thinset or a portland-based cement. 3. The warming
system must be electrically grounded and protected by a GFI (Ground Fault Interrupter). 4. The installation must comply with
all national and local electrical and building codes, as well as any other applicable statutory requirements. 5. The manufacturer
hereby reserves the right to inspect the installation site at any reasonable time. 6. The warranty is not automatically transferred
with change of ownership, but the manufacturer may, on application, transfer the warranty for the period remaining. This
transfer is solely at the discretion of the manufacturer. 7. The warming system should be used strictly in accordance with the
following: 7.1 The voltage of the circuit should match the voltage of the warming system, and the size of the circuit should be
such that the warming system does not occupy more than 80% of the circuit capacity. 7.2 Should you feel no warmth on the
floor within 60 minutes, verify that there is power to the control or thermostat. Contact WarmlyYours after verifying that there is
power through the load wires. Under no circumstances should you or anyone else tamper with or attempt to repair the warming
system - this will render the warranty null and void. 7.3 Switch the warming system on and off as you would any conventional
electric heater, although timers or thermostats may be used if preferred. 7.4 Use reasonable care in the operation of the
warming system. Do not drop heavy articles on the flooring or pierce the flooring with sharp objects. 7.5 All restrictions and
warnings detailed in the installation guide must be strictly followed.
WARMLYYOURS, INC. DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WARMLYYOURS
FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE
OR LOSS OF USE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO
AGENT OR REPRESENTATIVE OF WARMLYYOURS HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY
UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.
WarmlyYours makes no claim as to the amount of floor/room temperature rise, the time to reach a given floor/room temperature
or final floor/room temperature due to the innumerable variations in building construction and environmental conditions.
RETURN POLICY
Product will be accepted for return if it is in “resalable” condition. The product must be in exactly the same condition
as when we shipped it to you.
1. HOMEOWNER INFORMATION
Company Name
Phone
Address
City
State
Postal/Zip
Fax
4. HEATING SYSTEM INFORMATION
Install Date
Installed Under:
o
Tile
o
Stone
o
Laminate Wood
o
Other
(Please specify other)
_____________________________
Sub Floor Material
Set In
Total Rolls Installed
Roll Size Final Ohm Reading
Roll 1
Roll 2
Roll 3
Roll 4
Roll 5
Roll 6
Roll 7
2. FLOOR INSTALLER INFORMATION Check here if homeowner installed
Company Name
Phone
Address
City
State
Postal/Zip
Fax
3. ELECTRICIAN INFORMATION
Company Name
Phone
Address
City
State
Postal/Zip
Fax
30000-L 1/2014
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