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Double-clicking is difficult.
•
Be sure you are quickly tapping the screen twice in the same place.
Wacom recommends using the side switch to
double-click.
•
Open the Wacom Tablet control panel and go to the P
EN
tab.
Try increasing the T
IP
D
OUBLE
C
LICK
D
ISTANCE
or using a lighter T
IP
F
EEL
.
•
Set an ExpressKey to D
OUBLE
C
LICK
.
•
Windows: Try setting your system to launch programs with a single
click. See
.
The eraser selects everything
or will not stop erasing.
Open the Wacom Tablet control panel and go to the E
RASER
tab.
Move the E
RASER
F
EEL
slider toward F
IRM
, or select C
USTOMIZE
... and
increase the C
LICK
T
HRESHOLD
setting. If this does not help, see
You notice a delay at the
beginning of pen or inking
strokes.
Open the Wacom Tablet control panel and go to the P
EN
tab.
Try decreasing the T
IP
D
OUBLE
C
LICK
D
ISTANCE
. If that does not work,
move the T
IP
D
OUBLE
C
LICK
D
ISTANCE
slider to the O
FF
position in order
to turn off double-click assist.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the P
EN
tab.
Move the T
IP
F
EEL
slider toward S
OFT
, or select C
USTOMIZE
... and
decrease the S
ENSITIVITY
and C
LICK
T
HRESHOLD
settings.
The pen tip does not function.
•
Be sure you are using only the pen that came with your product,
or a Wacom accessory pen specified for use with the Cintiq 13HD.
Other pens may not function properly on the Cintiq.
•
Check the Wacom Tablet control panel P
EN
tab and verify that a
C
LICK
function is assigned to the pen tip.
•
Make sure the status LED lights white when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an
active port on your computer or on a USB hub.
•
If the LED still does not light, you may have defective hardware (see
).
The pen tip and screen cursor
do not properly line up.
Open the Wacom Tablet control panel and select the C
ALIBRATE
tab.
.
Changing the function settings
for an input tool has no effect.
Make sure you change the settings for the tool and application that you
are using. See