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C24EO SERIES STEAMER
SYMPTOMS
POSSIBLE CAUSES
REMEDY
Steamer not steaming
No main power source.
Check the power source.
Door is open.
Close door.
Power switch in OFF position.
Set power switch to ON.
Timer is off .
Set Timer.
Needs water.
Add water.
Steamer not steaming
properly
Excessive scale buildup in the
cavity well.
Descale the steamer (see
REMOVAL OF LIME SCALE
DEPOSITS).
Not connected to correct
voltage.
If voltage is not correct, contact
your Authorized Vulcan Servicer.
Door leaks
Damaged door gasket.
Check door gasket for damage.
Damage to gasket sealing
surface.
If adjustment is needed, contact
your Authorized Vulcan Servicer.
Blocked or obstructed steam
vent.
Clear steam vent.
Water does not drain
properly
Unit not level.
See leveling instructions in
the installation section of this
manual.
Drain clogged.
Unclog drain.
Water foaming
Cooking seafood without catch
pan.
Use a catch pan. Drain and
replace water.
Low water light
(Auto-Fill model)
Dirty probes.
Verify the probes are clean.
Scale on the probes.
Delime the steamer.
The water supply line is not
connected.
Connect the water supply line.
The water valve is not turned
on.
Turn the water valve on.
Steamer is overfi lling
(Auto-Fill model)
Scale build up on the probes.
Clean the probes.
High water pressure.
Verify the water pressure is 20 -
60 psig.
Excessive foaming.
Drain the steamer, refi ll and add
a catch pan.
TROUBLESHOOTING