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Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other 10 digits, see page 64 for instructions on
changing the number.
If you dial seven digits for local calls, you may want to use the home area code
feature (page 25 and page 31).
Searching for BASe shows in the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then
plug in the power adapter and re-install the battery. Place the handset in the
telephone base and allow up to one minute for the handset and telephone base to
synchronize.
Other electronic products may prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances
and other cordless telephones.
and New voicemail appear on the handset telephone base and I don’t
know why.
Your telephone has voicemail indication that is separate from the built-in
answering system. If
and
New voicemail
appear on the handset and telephone
base, your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from your telephone
service provider. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve my voicemail messages.
Your telephone has both a built-in answering system and voicemail indication.
They are independent features and each alerts you to new messages differently
(page 67). If you subscribe to voicemail service from your telephone service
provider (charges may apply), contact your telephone service provider for more
information on how to access your voicemail.
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