25
Using the Phone
Putting a call on hold
Use this feature to hold one call while you access another. The deskset also
puts calls on hold automatically when you answer another call, transfer a call, or
create a conference.
See also,
“Putting a shared-line call on hold” on page 35
.
To put a call on hold:
During a call, press
HOLD
on the deskset.
The On hold screen appears. The programmable key for that line flashes green
slowly.
New
Resume Transfer
End
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From the On hold screen, you can press:
•
End
to end the call
•
New
to dial a new call
•
Resume
to take the call off hold
•
Transfer
to transfer the held call to another party
•
Conf
to start a conference with the held call.
If another party puts you on hold, you may see the message
Held by far end
.
This message depends on compatibility between phones and PBX types, and
may not always appear. You can press
End
to end the call.
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