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Troubleshooting

147

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VSP715 Administrator and Provisioning Manual

My computer can't connect to the network after plugging the Ethernet cable through
the PC port.



Make sure the VSP715 is connected to power. The PC port does not work when
the VSP715 does not have power source or during a power outage.



Make sure you plug the Ethernet cable connected to the router into the VSP715
Ethernet port and the Ethernet cable connected to the computer into the VSP715
PC port.

The network connection speed on my computer drops significantly after plugging
the Ethernet cable through the PC port.



The phone PC port is a 10/100 Mbps RJ-45 port. If you are using a Gigabit Ethernet
system, the connection speed drops to 100 Mbps after plugging the Ethernet cable
through the PC port.

The firmware upgrade or configuration update isn't working.



Before using the WebUI, ensure you have the latest version of your web browser
installed. Some menus and controls in older browsers may operate differently than
described in this manual.



Ensure you have specified the correct path to the firmware and configuration files
on the

SERVICING > Firmware Upgrade > Auto Upgrade

page and the

SERVICING > Provisioning

page.



If the phone is not downloading a MAC-specific configuration file, ensure the
filename is all upper case.

Provisioning: "Use DHCP Option" is enabled, but the VSP715 is not getting a
provisioning URL from the DHCP Server.



Ensure that DHCP is enabled in Network settings.

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Содержание ErisTerminal VSP715

Страница 1: ...ErisTerminal SIP Deskset VSP715 Administrator and Provisioning Manual Rev 1 07 15...

Страница 2: ...s 15 Adding a Custom Logo 16 Idle screen logo behavior 16 Logo specifications 16 Uploading a custom logo 16 Custom logo user interactions 17 Customizing Soft Keys 18 Custom soft key configuration file...

Страница 3: ...ngs 45 Network Conference Settings 45 Session Timer 45 Call Settings 46 General Call Settings 46 Do Not Disturb 46 Call Forward 47 User Preferences 48 General User Settings 48 Call Hold Reminder 49 Ca...

Страница 4: ...Export Configuration 81 Reset Configuration 81 Security 82 Administrator Password 82 User Password 82 Web Server 83 Certificates 83 System Logs 84 Syslog Settings 84 Network Trace 85 Download Log 85...

Страница 5: ...pfk Module Programmable Feature Key Settings 132 speed_dial Module Speed Dial Settings 134 ringersetting Module Distinctive Ringer Settings 135 file Module Imported File Settings 136 General configur...

Страница 6: ...with software version 1 0 5 or newer See Using the Status menu on page 22 for instructions on checking the software version on the VSP715 Please read this manual before installing the product Please p...

Страница 7: ...des will recommend second party devices and settings along with VSP715 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vt...

Страница 8: ...attempting to configure the VSP715 Some of the configuration tasks described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign stat...

Страница 9: ...the Ethernet port and PC port at the back of the VSP715 The Ethernet port allows the VSP715 deskset to connect to the IP PBX The PC port is for another device such as a personal computer to connect t...

Страница 10: ...el an operation and exit the menu SOFT KEYS Perform the actions indicated by the on screen labels NAVIGATION KEY Press or to scroll through menus highlight items or change settings While entering name...

Страница 11: ...s on unanswered incoming calls are forwarded to another number after a specified delay Call Forward Busy Turns Call Forward Busy CFB on and off When CFB is on incoming calls are forwarded to another n...

Страница 12: ...ls a string of numbers while you are on a call For example pressing the key might dial a conference access code Call Return Dials the number of the last missed call Group Call Pickup Dials the Group C...

Страница 13: ...n a call Shared account is on hold Do Not Disturb Off Steady ORANGE DND is off DND is on Call Forward Off Steady ORANGE Call forwarding is off Call forwarding is on Page Steady GREEN Outgoing page in...

Страница 14: ...server is present you can assign a static IP to the VSP715 You can assign a static IP address using the VSP715 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server...

Страница 15: ...Using the WebUI on page 31 The browser based interface is easy to navigate and best suited to configuring a large number of VSP715 settings at once The WebUI gives you access to every setting require...

Страница 16: ...and the user_pref logo_to_idle_timeout parameters See user_pref logo_to_idle_timeout on page 127 Logo specifications The file type and dimensions for the logo are listed in the table below Positionin...

Страница 17: ...image is not in black and white Custom logo user interactions For VSP715 users pressing any hard key will exit the idle logo and perform the key s function For example pressing MENU will show the Mai...

Страница 18: ...ey level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VSP715 a soft key level consists of three soft keys populated or blan...

Страница 19: ...nf XferLine visible with more than one call XferCall ConfLine visible with more than one call ConfCall Call Held Blank End End New New Park Call Park Retrieve Parked Call Retrieve Group Call Pickup Gr...

Страница 20: ...values separated by commas Soft keys appear on the phone screen in the same order as the soft key values you enter For example the parameter value combination of softkey idle line dir settings will re...

Страница 21: ...ork status account registration status and product information User Settings allows the user to set the language for the display configure the appearance of the display edit programmable keys and cust...

Страница 22: ...Press CANCEL to cancel an operation exit the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problem...

Страница 23: ...r 2 IP address SNTP server URL MAC address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information Line status Registered N...

Страница 24: ...Line The Line menu lists the available lines along with icons indicating each line s current registration status To view complete status information for a line On the Line menu press or to highlight t...

Страница 25: ...enter the admin password and then press The default password is admin press the soft key to enter letters with the dial pad The Admin settings are listed in Table 7 Table 7 Admin setting summary Sett...

Страница 26: ...and then press MENU SELECT The Network setting menu appears 2 Press or to highlight the desired option and then press MENU SELECT DHCP Set static IP VLAN ID Others DNS and NTP servers To enable or di...

Страница 27: ...pad and the Add dot soft key to enter characters Press or to advance to the next character 5 Press To set the VLAN ID for the VSP715 1 From the Network setting menu press or to highlight VLAN ID and...

Страница 28: ...d the soft key to enter characters Press or to advance to the next character 3 Press and enter the IP address for the secondary DNS server The VSP715 uses this server if the primary server does not re...

Страница 29: ...e User ID Authorization ID Authorization Password SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information abo...

Страница 30: ...From the Admin Settings menu press to highlight Provisioning and then press SELECT The Provisioning menu appears 2 Enter the server URL using the dial pad keys deletes a character enables you to enter...

Страница 31: ...ngs contact lists and provisioning settings The WebUI is embedded in the VSP715 operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes...

Страница 32: ...ement Call settings User Preferences Programmable Keys Speed Dial Keys Signaling Settings Ringer Settings Paging Zone Network Basic Network Settings Advanced Network Settings Contacts Local Directory...

Страница 33: ...NTER on your computer keyboard The browser displays a window asking for your user name and password 5 For the user name enter admin For the password enter the default password admin You can change the...

Страница 34: ...SP715 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button Click to save changes you have made on the page During a configuration session click befor...

Страница 35: ...is equivalent to the Status menu on the VSP715 System Status The System Status page shows General information about your device including model MAC address and firmware version Account Status informat...

Страница 36: ...Configuration File Parameter Guide on page 94 Default values and ranges are listed there Setting Description Enable Account Enable or disable the SIP account Select to enable Account Label Enter the n...

Страница 37: ...lowed for that account Feature Synchronization Enables the VSP715 to synchronize with Broadworks Application Server Changes to features such as DND Call Forward All Call Forward No Answer and Call For...

Страница 38: ...ix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the user dials 9 until any new digit is entered 9 3xxxxxx means only when the digit 3 is hit would the secondar...

Страница 39: ...registrar server Server port Enter the port number that the registrar server will use Expiration Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registr...

Страница 40: ...ed first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous co...

Страница 41: ...tion Local SIP port Enter the local SIP port Transport Select the SIP transport protocol TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery valida...

Страница 42: ...ark retrieval Yes Voicemail Enter the voicemail access code The code is dialed when the user selects a line from the phone s Message menu Yes DND ON Enter the Do Not Disturb ON access code Yes DND OFF...

Страница 43: ...t another VSP715 Yes Setting Description List URI Enter the BLF list URI as supplied by or set up with your service provider For example blf list1 sipservice com This list contains a list of extension...

Страница 44: ...ht to indicate new messages Disable this setting if MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications you want the Message Wai...

Страница 45: ...Enable Network Conference Enables or disables network conferencing for account x Conference URI Enter the URI for the network bridge for conference handling on account x Setting Description Enable Se...

Страница 46: ...page 130 General Call Settings Do Not Disturb Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing a...

Страница 47: ...Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Target Number Enter a number to w...

Страница 48: ...link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 94 Default values and ranges are listed there Setting Description WebUI Language Se...

Страница 49: ...terval for the call hold reminder tone in seconds Setting Description Call Waiting Off When selected disables incoming call notifications when the user is already on a call Incoming calls are rejected...

Страница 50: ...file parameter in Configuration File Parameter Guide on page 94 Default values and ranges are listed there Programmable Key Type Description Line Configures the key for accessing an account Users can...

Страница 51: ...column In the Account column select the account on which the number will be dialed out BLF Busy Lamp Field Configures the key to monitor another extension In the Value column enter the URI of the exte...

Страница 52: ...o sip_account x park_variant Retrieve Park Call Enables the user to retrieve a parked call Pressing the key dials the Parked Call Retrieval feature access code FAC configured on the SIP Account Manage...

Страница 53: ...associated with this speed dial entry 2 In the Value column enter a phone number for the desired key 3 In the Account column select the account that this speed dial number will use 4 Click Direct Cal...

Страница 54: ...etting to see the matching configuration file parameter in speed_dial Module Speed Dial Settings on page 134 Setting Description Name The name associated with the speed dial entry Value The phone numb...

Страница 55: ...ed to the Internet behind NAT Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that...

Страница 56: ...ere is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringe...

Страница 57: ...he LCD during incoming and outgoing multicast pages Multicast IP Enter the paging zone multicast IP address The IP address range for multicast addresses is 224 0 0 0 239 255 255 255 Multicast Port Ent...

Страница 58: ...matching configuration file parameter in network Module Network Settings on page 108 Default values and ranges are listed there If you disable DHCP on this page you must configure static IP settings...

Страница 59: ...specified by your service provider enter addresses for the primary and secondary DNS servers Secondary DNS Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your netwo...

Страница 60: ...is document Setting Description Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a standards based discovery protocol supported on some...

Страница 61: ...order to back up your contacts or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries on up to 10 pages wi...

Страница 62: ...following table Table 8 Local Directory commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of e...

Страница 63: ...e Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Ringer Tone Sets a unique ringer tone for calls from this d...

Страница 64: ...nd import the blacklist The blacklist lists entries on up to 10 pages with 20 entries per page Click or a page number to view the desired page of entries Table 9 describes the buttons available on the...

Страница 65: ...ntries Import a blacklist file Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields i...

Страница 66: ...mporting a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have th...

Страница 67: ...phone numbers The LDAP settings are also available as parameters in the configuration file See remoteDir Module Remote Directory Settings on page 120 After entering information on this page click to s...

Страница 68: ...conds before the phone starts returning search results First name filter Enter the first name attributes for LDAP searching The format of the search filter is compliant to the standard string represen...

Страница 69: ...LDAP entries in the same format as the Local Directory Home number attribute Sets the attribute for the home number What you enter here should match the home number attribute for entries on the LDAP s...

Страница 70: ...Broadsoft Phonebook Enables or disables the phone s access to the Broadsoft phonebook Display name Enter the display name for the Broadsoft Phonebook This name appears on the Directory list on the VS...

Страница 71: ...ministrator and Provisioning Manual Call History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click...

Страница 72: ...ime and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or...

Страница 73: ...selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Serv...

Страница 74: ...User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2...

Страница 75: ...he VSP715 firmware The firmware upgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 112 Firmware Server Settings Click the...

Страница 76: ...pdate Settings page you can upgrade the VSP715 firmware using a file located on your computer or local network To update the firmware using a file on your computer or local network 1 On the Manual Fir...

Страница 77: ...ceive automatic configuration and firmware updates The Provisioning page also allows you to manually update VSP715 configuration from a locally stored configuration file using an Import function You c...

Страница 78: ...y port can be omitted if you do not need to specify the port number Server authentication name User name for access to the provisioning server Server authentication password Password for access to the...

Страница 79: ...ecked Note Ensure that DHCP is also enabled on the Network Basic settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Pr...

Страница 80: ...15 checks for at regular intervals It can check for configuration files firmware update files from the URL entered on the Firmware Server Settings page or both Note When checking for both configuratio...

Страница 81: ...ersion in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units However ensure tha...

Страница 82: ...rd Settings on page 142 To change the admin password 1 Enter the old password for a new VSP715 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can...

Страница 83: ...connection between phone and server If a certificate is not available the VSP715 s self signed certificate will be used during the connection transaction A web server certificate can also be uploaded...

Страница 84: ...apture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in...

Страница 85: ...ation that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a n...

Страница 86: ...itor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VSP715 WebUI For exampl...

Страница 87: ...MAC Address cfg The model variable is the VTech product model VSP715 for example If the provisioning URL specifies both a path and filename then the VSP715 retrieves only the configuration file specif...

Страница 88: ...up Any updates are applied during the boot up process Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are avail...

Страница 89: ...el cfg MAC specific file model _ MAC Address cfg The model variable is the VTech product model for example VSP725 For more information about the MAC specific configuration file see Guidelines for the...

Страница 90: ...go and an idle screen logo in bmp format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VSP715 deskset may require None of...

Страница 91: ...ration template and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VSP715 Guidelines fo...

Страница 92: ...well as spaces To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the op...

Страница 93: ...oning page under Resynchronization select Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure t...

Страница 94: ...he modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file...

Страница 95: ...identified by the account number from 1 to 2 for the VSP715 For example for account 1 you would set sip_account 1 sip_account_enable 1 sip_account 1 label Line 1 sip_account 1 display_name 1001 sip_ac...

Страница 96: ...omatic answering of pages for account x Values 0 disabled 1 enabled Default 0 Setting sip_account x barge_in_enable Description If the shared line type is enabled for account x enables or disables bar...

Страница 97: ...stration_expires Description Sets the expiration time in seconds of the current registration for account x Values 30 7200 Default 3600 Setting sip_account x registration_retry_time Description Sets th...

Страница 98: ...account x Values none g711u g711a g729a b g726 g722 Default g711a Setting sip_account x codec_priority 3 Description Sets the third highest priority codec for account x Values none g711u g711a g729a b...

Страница 99: ...ount x Values 0 63 Default 46 Setting sip_account x sip_dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip_account x normal_jitter De...

Страница 100: ...ank Setting sip_account x access_code_dnd_on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_off Des...

Страница 101: ...call_block_on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_off Description Set...

Страница 102: ...parameter is not available on the WebUI default is for Broadsoft or Asterisk depending on the presence of sip_account x blf_list_uri avaya is designed as an Avaya variant extended_blf is proprietary...

Страница 103: ...on Enables or disables MWI stutter dial tone for account x Values 0 disabled 1 enabled Default 1 Setting sip_account x nat_traversal_stun_enable Description Enables or disables STUN Simple Traversal o...

Страница 104: ...isabled 1 enabled Default 0 Setting sip_account x network_bridge_uri Description Sets the URI for the network conferencing bridge on account x Values Text string SIP URI Default Blank Setting sip_acco...

Страница 105: ...nd the value entered for the Park PFK When the asterisk variant is selected calls are parked through a blind transfer to a parking lot extension The target parking lot extension will be taken from the...

Страница 106: ...tting sip_account x authentication_password Description Sets the authentication password for account x Values Text string Default Blank Setting sip_account x feature_sync_enable Description Enables or...

Страница 107: ...dministrator and Provisioning Manual Setting sip_account x mwi_uri Description Sets the MWI URI that will be used for MWI subscription If this setting is left blank the VSP715 uses the account x user...

Страница 108: ...tion Sets the Local RTP port range end Values 1 65535 Default 19000 Setting network vlan wan enable Description Enables or disables the WAN VLAN Values 0 disabled 1 enabled Default 0 Setting network v...

Страница 109: ...es 1 30 Default 30 Setting network eapol enable Description Enables or disables 802 1x EAPOL Values 0 disabled 1 enabled Default 0 Setting network eapol identity Description Sets the 802 1x EAPOL iden...

Страница 110: ...g_enable Description Enables or disables IP masquerading Values 0 disabled 1 enabled Default 0 Setting network nat public_ip_addr Description Sets the public IP address Values Text string IPv4 Default...

Страница 111: ...ip subnet_mask Description Sets the subnet mask for the network Values Text string IPv4 Default Blank Setting network ip gateway_addr Description Sets the Gateway IP address Values Text string IPv4 D...

Страница 112: ...ing provisioning firmware_url Description Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw_server_username Description Sets the authentica...

Страница 113: ...60 Default 66 Setting provisioning dhcp_option_priority_2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning d...

Страница 114: ...if you have encrypted the configuration file s using AES encryption Values 0 disabled 1 enabled Default 0 Setting provisioning crypto_passphrase Description Sets the AES encryption passphrase for decr...

Страница 115: ...ing the date Values DD MM YY MM DD YY YY MM DD Default DD MM YY Setting time_date 24hr_clock Description Enables or disables 24 hour clock Values 0 disabled 1 enabled Default 1 Setting time_date ntp_s...

Страница 116: ...Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembour...

Страница 117: ...Sets the month that daylight savings time starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1...

Страница 118: ...Default Sunday Setting time_date daylight_saving_end_hour Description Sets the hour that daylight savings time ends Values 00 00 23 00 Default 02 00 Setting time_date daylight_saving_amount Descriptio...

Страница 119: ...The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog serve...

Страница 120: ...715 deskset s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank Setting...

Страница 121: ...ectory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap_max...

Страница 122: ...ank Setting remoteDir ldap_lastname_attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attri...

Страница 123: ...matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_enable Description Enables or disables the B...

Страница 124: ...oft_dir_type Description Sets the Broadsoft Phonebook directory type Values Group GroupCommon Enterprise EnterpriseCommon Personal Default Group Setting remoteDir ldap_check_certificate Description En...

Страница 125: ...ollow the format web element All the web settings are included in the general configuration file Setting web http_port Description Sets the http port when http is enabled Values 1 65535 Default 80 Set...

Страница 126: ...so that users do have their own settings overwritten The user preference settings follow the format user_pref element The user preference settings are exported when you manually export the configurat...

Страница 127: ...dle_timeout Description Sets the delay in seconds before the idle screen replaces the logo This parameter enables the LCD to cycle between the idle screen and the logo Values 1 300 Default 60 Setting...

Страница 128: ...ed 1 enabled Default 1 Setting user_pref lcd_contrast Description Sets the LCD contrast on the VSP715 Values 1 7 Default 4 Setting user_pref backlight Description Sets the backlight brightness level V...

Страница 129: ...user_pref headset_volume Description Sets the headset volume Values 1 9 Default 5 Setting user_pref handset_volume Description Sets the corded handset volume Values 1 9 Default 5 Setting user_pref ke...

Страница 130: ...nabled Default 0 Setting call_settings account x outgoing_anonymous_enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Setting call_settings account...

Страница 131: ...efault Blank Setting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x cfna...

Страница 132: ...es dnd cfwd all cfwd busy cfwd no answer quick dial busy lamp field acd page multicast page park call retrieve parked call in call dtmf callback group call pickup direct call pickup Default See Progra...

Страница 133: ...going page will be formed by concatenating Paging feature access code of the selected account and the PFK page destination value Values text string Default blank Setting pfk x park_destination Descrip...

Страница 134: ...pad key ranging from 1 to 0 with 0 being the 0 OPERATOR key All the speed dial settings are included in the MAC specific configuration file Setting speed_dial x name Description Sets the name associat...

Страница 135: ...ting parameters follow the format ringersetting x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ring...

Страница 136: ...direct the VSP715 to the location of the file to be imported None of these settings are exported when you manually export the configuration from the VSP715 General configuration file settings Setting...

Страница 137: ...iption URL of contact directory to be imported Entries in the imported file will be added to existing directory entries Values Text string Default Blank Setting file contact directory overwrite Descri...

Страница 138: ..._logo Description URL of custom logo shown during bootup For logo specifications see Logo specifications on page 16 Values Text string Default Blank Setting file idle_logo Description URL of custom lo...

Страница 139: ...amp3 freq4 amp4 on duration off duration repeat count Where num of freq 0 4 freq1 0 65535 amp1 32768 32767 freq2 0 65535 amp2 32768 32767 freq3 0 65535 amp3 32768 32767 freq4 0 65535 amp4 32768 32767...

Страница 140: ...0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x Values Tone element string Default Blank Setting tone inside_dial_tone num_of_elements Desc...

Страница 141: ...ng tone stutter_dial_tone element x Description Defines the stutter dial tone element x Values Tone element string Default Blank Setting tone busy_tone num_of_elements Description Sets the number of t...

Страница 142: ...ds General configuration file settings MAC specific configuration file settings Setting tone ring_back_tone element 1 Description Defines the ringback tone element 1 Values Tone element string Default...

Страница 143: ...wed Values Text string Default Blank Setting page_zone x multicast_address Description Enter the multicast IP address that the VSP715 will monitor The range of valid IP addresses is 224 0 0 0 to 239 2...

Страница 144: ...visioning Manual Setting page_zone call_priority_threshold Description Set the call_priority_threshold If the paging zone priority page_zone x priority is higher or equal to the call priority then a m...

Страница 145: ...al configuration file Setting softkey idle Description Specifies the soft keys visible on the idle screen Values blank dir call_log redial message dnd cfwd cfna cfwd_all cfwd_busy intercom retrieve ca...

Страница 146: ...ged into a wall socket and the VSP715 power jack If powered by PoE ensure that the network switch is providing power through the correct ports Pages are not received The Page auto answer setting is se...

Страница 147: ...Mbps RJ 45 port If you are using a Gigabit Ethernet system the connection speed drops to 100 Mbps after plugging the Ethernet cable through the PC port The firmware upgrade or configuration update isn...

Страница 148: ...715 Administrator and Provisioning Manual APPENDIXES Appendix A Specifications Operating temperature 32 122 F 0 50 C AC Adapter Input 100 240 Vac 50 60 Hz 200 mA max Output 5 0 Vdc 700 mA Ethernet net...

Страница 149: ...ive dialing editor to enter or insert digits for the conference target ConfLine Displays a list of held calls as a target for conferencing with the active call Del All Deletes all records in a list De...

Страница 150: ...pens the User settings menu Set Conf Confirms to set up conference SetXfer Confirms to transfer call Split Breaks a conference or call progress into multiple calls Status Access the status submenu Tra...

Страница 151: ...near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances durin...

Страница 152: ...ions Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VSP715 GPL code request If your request does not fully comply with the foregoing requirements VTech reserve...

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