DTMF
Programming
Installation and Programming Manual
3-17
3.7 Programming the Automated Attendant Script Menu
The VoxBox supports up to 21 script messages (00-20) for building the Automated
Attendant menu. The VoxBox also supports another six script messages in three
languages (21-26 for the first language, 31-36 for the second and 41-46 for the
third) for Busy menu, No Answer menu, Do Not Disturb menu and Post Recording
menu (see Section 3.7.5).
The opening scripts for each line are selected by command *112.
The following numbers are dedicated by default to specific script messages:
•
Script message number 00 to the Day Mode Opening Menu
•
Script message number 10 to the Night Mode Opening Menu
•
Script message number 15 to the Break Time Opening Menu
•
Script message number 20 to the Holiday Mode Opening Menu
The rest of the script messages (01-09, 11-14 and 16-19) may be used in all modes
without limitations.
Each script message has three parts:
•
Script message number
•
Recorded announcement
•
Programming that indicates the action to be taken when a caller dials one digit
(0-9) or dials nothing during an announcement
3.7.1 Recording Script Messages
Table 3-7 describes how to record script messages.