Voice
Digital Audio Player VGP30
User Manual
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INTRODUCTION
Thank you for choosing the
VGP30.
T
he
VGP30
, multifunctional Digital Music on-Hold system will read MP-3 or WAV files from an “SD”(Secure Digital)
memory card .
The
VGP30
provides access to innovative applications for many users.
1) It can be connected to the MOH audio input of a PABX.
2) It can play MOH audio on any desktop telephone :
a) on an analogue desktop telephone (stand alone or as part of a PABX)
b) on a system desktop telephone connected to a PABX (ISDN)
c) on a desktop “VoIP”, or IP-Phone
3) When connected to a desktop telephone it will play audio files in ”trigger play” mode. The advantage of trigger playing
is that the MOH files are started from the beginning (playing the most important messages first). On a PBX the MOH
audio will start playing when a caller is being put on-hold, somewhere during the loop play.
This application gives access to “multi-level on-hold marketing, where a VGP30 can be connected to any PBX connected
system telephone. Read more about this application further in this user manual.
IMPORTANT NOTICE : The VGP30 cannot be used with wireless telephones (DECT).
4) It can be used in store casting applications (music played in offices or stores with or without advertisements ),
as an announcement playback system connected to a PA system or audio pre/amplifier (using the trigger play mode)
PACKAGE CONTENT
The VGP30 is available in 3 versions :
The “
SATELITE
” version (Distribution dependable):
- contains the VGP30,
- a pre-recorded 256Mb SD flash memory card with 3 tracks of MOH mixed with welcoming messages
- an electronic version of the user manual in PDF format retrievable from the SD card.
- a connection audio cable to connect the VGP30 onto the MOH audio input of a PBX
- a short flat cable terminated on both ends with RJ-9 connectors to connect a desktop telephone to the VGP30
- a power supply adapter (240VAC/
) in accordance with the country of sale
The “
STANDARD
” version:
Identical to the “SATELITE” version but comes with a PAYCODE which is noted on a separate page enclosed.
This code will allow the installation of the
PineWood
software on a PC or laptop. Without the PAYCODE the
program will only be able to run in a limited DEMO MODE version. If you have purchased a “SATELITE version” it is
always possible to purchase the PinewoodStudio separately and receive a PAYCODE to have unlimited access. Please
consult with your dealer.
The user manual of this software can be downloaded from our website at www.retellrecorders.co.uk Go to “products”
and select “The
Pinewood
(read more)” and click on the text which says to “download the owner’s manual here”.
The program is supplied with 11 Royalty Free Music Tracks and welcoming messages in 7 different languages mixable
with this software program.
The “
PRO
” version:
Identical to the “STANDARD” version but also contains the
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program on DVD-ROM, giving access to a text-to-
speech program in 20 languages in HQ. It also comes with the necessary USB dongle allowing the user to save up to 15
minutes of speech onto a computer HDD.
OPTIONAL EQUIPMENT:
.
1) MOH Audio output cables prewired with an RJ-45 connector to match specific PBX models ( e.g.Alcatel, NEC and others)
2) An audio cable to connect the RJ-9 output (normaly going to the handset of a telephone)
with an audio input (RCA/phono) e.g. of an audio mixing panel,or a preamp/amplifier
Please note that both cables are not commercialy available in conventional retail stores but can be purchased through
your telecom’s dealer on special order.
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