Voice
Digital Audio Player VGP30
User Manual
gear
6
How to update MOH files onto the SD memory card using a PC.
The SD(Secure Digital) format is popular as it is small and available in many larger capacities up to several gygabites.
The VGP30 reads WAV and MP-3 files alike. If your computer is not fitted with a card reader for SD flash cards, an
external (or maybe even internal) card reader should be installed. Contact your telecom’s dealer for further details .
If you wish to add a new audio file onto the existing files on your card, simply copy it from your computer onto the SD
card and give it a 3-digit prefix which follows the existing files. (E.g. You have 3 files so your new file should be named
004) followed by a file name to make the identification of the file easier afterwards. The “drag & drop” method is also
available to install new files, as long that you have given your files the right prefix.
To delete a file on the flash card, simply click on the file and click the DELETE command with mouse or keyboard.
Download your MOH update files onto the SD memory card.
If your company is a multi-branch or chain store outlet, there is a
simple way to avoid swapping the memory cards back and forth
in mail envelopes or couriers. It is a time and cost saving solution :
The simplest way is that the main office creates the MOH updates in MP-3, as this format can easily be e-mailed to all
your branches as an e-mail attachment. Once the e-mail has arrived on the computer in the office branch, save the
attachment onto the computer and then copy it onto the SD memory card. As each file needs to carry a 3-digit prefix,
the file sent via e-mail will indicate if it is a new file which can be added to the play list, or if the updated file is to replace
an older existing MOH file carrying the same number. Place the SD card in the computers’ card reader and copy it onto
the memory card. This will take a few seconds before you can return the card to the VGP-30.
A little more knowledge is required to set up an FTP site at the HQ of the company. This allows you to send larger files
to all the branches. Also by creating a small batch file, the updates can be kept ready for download onto the SD card so
that each branch manager simply gets a message inviting him to install the SD card into the computers’ card reader and
have the updates automatically written onto the memory card. After this operation the branch manager re-inserts the
SD card into the slot of the VGP30 .
IMPORTANT :
Please note that the power of the VGP30 should be switched OFF before you re-insert the memory
card in the slot. The simplest way is to remove the power plug from the mains socket, insert the SD card in its slot and
then put the power supply adapter back into the mains socket. This will avoid having to re-adjust the audio volume which
controls the audio output going to the MOH input of the PBX, as the power can also be turned OFF by rotating the
central volume knob completely to the right, until it clicks. If the VGP30 is used on a desktop phone, the volume set
on the Left volume knob is influenced by the volume set on the middle volume knob, adjusting the audio output going to
the PBX.
In the event of a power failure or interruption, the VGP30 will resume its normal operation as soon as the power is
restored. The memory is non volatile and no information will be lost. Please note that after a power interruption the
VGP30 will resume playing the same track it was playing before the power was down. If the Trigger button is pressed
before a power down situation, the player will delay a little when starting up but will loop play the track selected on its
PBX audio output.
VGP 30
gear
ice
vo
DIGITAL MEDIA
SYSTEMS
TM
SD Card
Phone
Handset
Volume
OFF
Monitor
ON
To PBX
Audio
Trigger
Input
DC 9V
C
OFF
To monitor audio on speaker
Volume
Power is switched ON by turning volume knob to the Left
Multiple format
Flash card reader
PineWood
installed
Studio
Add, delete or copy your
audio files on other SD cards
PERSONALISING YOUR FILES
The “
PineWood
software, when installed on a PC or laptop becomes the perfect tool to personalise your new
MOH files. The user manual of the PinewoodStudio software can be downloaded from our website www.voicegear.be.
Please go to “products”, click on
The PinewoodStudio(read more)
, then “
click here to download the PinewoodStudio
”.
In the VGP30 “Standard” version a PAYCODE is supplied and a copy the user manual can be found on the SD card
whiçh comes with the player. The
gear
software, a powerfull text-to-speech
program, allows you to create generic
messages in more than 20 languages, to be mixed with your music. The VGP30 “Standard” or “PRO” versions provide
access to the
Pinewood
via a PAYCODE to download this software. The
gear
software, part of the “PRO”
version, can be installed on a computer from a DVD-Rom. More information about these two products, can be otained
from your telecom’s dealer whom will gladly assist you.
.
Studio”
2voice
Studio
2voice
