background image

Voice

Digital Audio Player VGP30 

  User Manual

gear 

1

Introduction: 
Package content - optional equipment
Before starting the player - Selecting an audio track
Selecting your application - Connecting the VGP30 to a PBX
Connecting the VGP30 to a desktop phone - Compatibility list of desktop telephones
How to update MOH files onto the SD memory card using a PC
Download your MOH update files onto the SD memory card
Personalising your files
Some desktop telephones will not work immediately
How to operate the VGP30 with your telephone - 
The advantage of triggering MOH files
Working with a headset system and the VGP30
Combining applications - Working with a stand-alone desktop phone
Multi level On-Hold Marketing
Call-, Contact- or Service Centres: playing back selectable audio files
Other applications : store casting/ In-store background audio/
Message triggering system in store casting applications
Locating the VGP30 - Installation template
Using the VGP30 on a desktop phone but  away from the desktop

Terminology

 :

MOH

 : Music On Hold

PBX

 / 

PABX

 : 

P

rivate 

A

utomatic 

B

ranch e

X

change, commonly called, a telephone switchboard 

Table of content

Page

2
2
3
4
5
6
6
6
7
7
7
8
9
9
9
10
10
11
11

Authors’ Rights

This product is supplied with 

 from which the Authors’ Rights were

paid through the purchase of the hard- and/or software. Please familiarise yourself with 
the terms and conditions where this music can be used. This document will be sent to 
you after completing the questionnaire needed to activate the software and will be issued
on the user and company name.  In case of verification by the legal respresentatives of 
the Authors’ Rights  Association in your country, this form should be submitted to them. 
This form is strictly private and will not be transmitted to a third part in accordance with

Royalty Free Music

the privacy laws in your country.

Main Technical Specifications VGP30

Multifunctional Flash card audio player
Reading Secure Digital (SD) cards of up to max. 2 GigaBytes 

(High speed not required but recommended)

16 bit Mono Mp3 and Wav compatible - true CD audio quality
Mp3 playback up to 320 kbps
wav playback @ 22.040 Khz Sampling rate max.
Up to 99 selectable audio tracks (size dependable) 
Bight LED display for track number readout
Loop play on each individual track or all tracks (on 2 outputs)
Line output (1) with adjustable output for PBX MOH audio input
Max line output : 2V peak to peak - Internal 600 Ohm DC protection set by default
Trigger enabled RJ-9 output (2) for playback on desktop phone or line In
Switchable built-in monitor speaker 
Auto start after power down - On/Off switch via central volume knob on front panel
External power supply : between 5 - 9 VDC, 350 mA max. (Po on centre pin)
Exterior dimensions : 180 x 120 x 34 mm H rubber feet incl. (connectors/plugs not included)
Shipping weight : 0.8Kgr ;  Nett weight player only : 0.32 Kgr

Содержание VGP-30

Страница 1: ...OWNERS MANUAL VGP 30 Multifunctional Digital Audio Player Music on Hold System TM Multimedia Marketing Tools to improve your Business gear ice vo DIGITAL MEDIA SYSTEMS TM WAV ...

Страница 2: ...iliarise yourself with the terms and conditions where this music can be used This document will be sent to you after completing the questionnaire needed to activate the software and will be issued on the user and company name In case of verification by the legal respresentatives of the Authors Rights Association in your country this form should be submitted to them This form is strictly private an...

Страница 3: ... a connection audio cable to connect the VGP30 onto the MOH audio input of a PBX a short flat cable terminated on both ends with RJ 9 connectors to connect a desktop telephone to the VGP30 a power supply adapter 240VAC in accordance with the country of sale The STANDARD version Identical to the SATELITE version but comes with a PAYCODE which is noted on a separate page enclosed This code will allo...

Страница 4: ...n button once more after that the last available track is selected the LED window will display AL which indicates that the VGP30 will play all the stored files in a loop To monitor the track being played switch the MONITOR switch from OFF to ON If any mp3 or wav audio track has been stored on the SD card with a three digit prefix the built in loudspeaker will play the selected track The playback v...

Страница 5: ...l To adjust the audio level output which will be heard by correspondents when being put on hold there is a simple method The person whom ajusts the audio level of the VGP30 should be called on a cell phone and then be put on hold Switch the Monitor switch on the VGP30 to OFF so that the MOH will only be heard through the speaker of the cell phone The person using the cell phone will then be able t...

Страница 6: ...r switch Unplug the curly cord between the handset and the phone base and reconnect this cable with its RJ 9 connector to the handset input of the VGP30 Plug the short RJ 9 cable which is supplied with the VGP30 into the socket on the base of the phone from where the curly cord was unplugged Which trade marks of desktop telephones are compatible with the VGP30 90 of the big brands desktop telephon...

Страница 7: ...After this operation the branch manager re inserts the SD card into the slot of the VGP30 IMPORTANT Please note that the power of the VGP30 should be switched OFF before you re insert the memory card in the slot The simplest way is to remove the power plug from the mains socket insert the SD card in its slot and then put the power supply adapter back into the mains socket This will avoid having to...

Страница 8: ...e volume output is a combination between the master volume centre of front panel and the volume knob on the right hand side next to the RJ 9 connectors During the playback of the MOH the microphone of the desktop phone is being muted so your correspondent will not hear you while he is on hold To resume the conversation press the Trigger button to stop the playback over the phone How to make the ot...

Страница 9: ...VGP30 playback for longer on hold periods During the playback the microphone output is automatically muted on the VGP30 so no further muting is required 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 PROG FLASH CAMP MSG CONF REDIAL DATA SPEED DND INT PICK UP PAGE MIC TRF RLS HOLD L1 281 25 81 09 20 HOLD 1 2 3 1 2 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 To wall plug or PBX To P ower Supply Adapter PBX System phone I...

Страница 10: ...d to hear these messages like dealers and resellers could be put on hold when calling upon this specific department or telephone extension People whom would be wrongly directed could be put on hold while being transfered on the main MOH system of the PBX Let s not forget that the VGP30 can play a number of selected tracks so it also possible to play pre selected info e g In different languages on ...

Страница 11: ...n speaker To monitor audio on speaker Volume Volume Power is switched ON by turning the main volume knob to the Left Power is switched ON by turning the main volume knob to the Left ARC 0000003 Amplifier or PA System Loudspeaker Systems Preamp Mixer To P ower Supply Adapter The PBX audio output of the VGP30 can function as a LINE OUT which can be connected to a mixing panel or even directly to a P...

Страница 12: ... you may have to install the VGP30 in a more distant location on a shelf or maybe behind a computer or laptop Here is how to do it As long as the curly cord of the telephone and the cable connecting the VGP30 to the base of the telephone can be replaced up to 1or 2 meters both the telephone and the VGP30 will work without any problems As the trigger knob can no longer be easily reached an addition...

Страница 13: ...Doing business in Europe We will announce it for you in 20 languages gear ice vo DIGITAL MEDIA SYSTEMS TM gear ice 2vo TM THE WORD SPOKEN PinewoodStudio www pinewoodelectronics com www voicegear be ...

Отзывы: