Vodavi MiniVoice, Руководство пользователя

Страница: 71 / 82

Operating System Features 2-3
Operating System Features
This section explains how to operate the voice mail features.
How to Use the Voice Mail System
†
The system is programmed to respond when any of the 12 telephone
keys are pressed. If no key is pressed in response to a prompt, the system
assumes the caller is confused.
†
The system repeats the caller’s options. If there is still no response, the
system automatically transfers an external caller to an attendant, or
politely disconnects a user from the call.
†
The system counts the number of errors (incorrect key presses) that a
caller makes. If the count exceeds a certain number (usually 3) the caller is
politely disconnected. The system does this to allow as many callers on
the system as possible.
[
*
]Key
Use the [
6
] key to perform the following functions:
†
Cancel what you are doing.
†
Skip personal greetings and introductory prompts. (It gets you directly to
the recording tone.)
†
Return to the previous menu, while listening to a prompt.
†
Disconnect, when at the Main Menu.
[
#]
Key
Use the [#] key to perform the following functions:
†
Complete a step.
†
Send a message.
†
Skip a message.
†
Denote the end of a variable-length number, such as a password. (This
keeps the system from having to wait to determine if you are finished
entering digits.)