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Appendix 14 vShield Endpoint Events and Alarms
VM Alarms
VM alarms are generated by events affecting the health status of the vShield Endpoint module.
Events
Events are used for logging and auditing conditions inside the vShield Endpoint-based security system.
Events can be displayed without a custom vSphere plug-in. See the
vCenter Server Administration Guide
on
events and alarms.
Events are the basis for alarms that are generated. Upon registering as a vCenter Server extension, the vShield
Manager defines the rules that create and remove alarms.
Default base arguments for an event are the reported time and the vShield Manager
event_id
.
Table 14-6
lists vShield Endpoint events reported by the SVM and the vShield Manager (VSM) in order by code
number. The table shows the even code, name, the VC arguments, the event category, and a description. In the
Event Category column, events that generate error alarms are colored red. Events that generate warning
alarms are colored yellow.
Table 14-4.
Warnings
Possible Cause
Action
The SVM is overloaded. The virtual machines
will not be protected while the alarm persists.
Check resources allocation for the SVM and allocate more resources,
if necessary. Check the vCenter Server event log for the ESX the SVM
is attached to. An event code of 1002 can indicate an overloaded
SVM.
The thin agent in one or more virtual machines is
initialized but not reporting events. Those virtual
machines are not protected while this warning
persists.
This is usually a transient alarm that does not require attention. If it
persists or turns to red, look at the vCenter Server event log for the
protected VM. An event code of 1000 indicates a non-functioning
thin agent.
Table 14-5.
Errors
Possible Cause
Action
The thin agent version is not compatible with the
vShield Endpoint module
Install compatible components. Look in the
vShield Endpoint
Installation Guide
for compatible versions for vShield Endpoint
module and SVM.
The thin agent is not reporting vShield Endpoint
events. The virtual machine is not protected.
The thin agent is malfunctioning, or not initialized. Look at the event
log to see if the thin agent was initialized successfully.
The virtual machine is still powered on, but the
thin agent is disabled. The virtual machine is not
protected.
If the error persists, this thin agent is malfunctioning. (A virtual
machine that is shutting down or in the process of a vMotion move
does not generate a red alarm.)
Table 14-6.
vShield Endpoint Events
Code
Name
VC
Arguments
Event
Category
Description
0001
VSM_FSFD_EVENT_VERSION_MISMATCH
timestamp,
SVM version
of FSFD
protocol,
FSFD version
of FSFD
protocol
error
vShield Endpoint: The SVM was
contacted by a non-compatible version
of the vShield Endpoint Thin Agent.
0003
VSM_FSFD_EVENT_DISK_FULL
timestamp
warning
The vShield Endpoint Thin Agent
encountered a "disk full" error while
attempting to write to the local disk.
0004
VSM_FSFD_EVENT_TIMEOUT
timestamp
warning
A timeout occurred in the
communication between the SVM and
the Thin Agent.
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