Question/ Problem - Cause
Causa
Solution
The charger stopped working:
•
The power cord is damaged;
•
The socket/extension cord is damaged;
•
Replace the power cord;
•
Replace the socket/extension cord;
The charger turns on, but does not charge:
•
Charging cables are incorrectly connected;
•
The printed circuited board (PCB) is damaged;
•
Connect the cables correctly;
•
Change the printed circuited board (PCB);
The charging mode cannot be selected:
•
Faulty “MODE” selection button;
•
Replace the “MODE” button;
