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W

ARRANTY

3-YEAR FULL WARRANTY ON SEPARATELY SOLD CUPS AND COMPONENTS 

1.

 

WHAT IS COVERED.

Vita-Mix Corporation (“Vitamix”) warrants that a cups (“Cups”), Lids, blade 

base and seals (collectively and individually referred to as “Component”) 

that is purchased separately from a blender motor-base will be free from 

defects in material or workmanship and will withstand wear and tear from 

ordinary household use for 3 years from the date of purchase. Vitamix will, 

within 30 days of receipt of the returned product, repair the failed Cup or 

Component free of charge. If, in Vitamix’s sole discretion, the failed Cup or 

Component cannot be repaired, Vitamix will elect to either (A) replace the 

Cup or Component free of charge or (B) refund the full purchase price to the 

owner, unless Vitamix receives prior written notice of the owner’s preference.

2.

 

WHAT IS NOT COVERED.

This Warranty applies only to owners for ordinary household use. This 

Warranty does not cover cosmetic changes that do not affect performance, 

such as discoloration or the effects of the use of abrasives or cleaners or food 

build up. This Warranty is only valid if the Cup and/or Component is used in 

accordance with the instructions, warnings and safeguards contained in the 

owner’s manual.

Grinding certain herbs and spices in the container/cup will result in 

cosmetic marring of the container/cup and may cause the blades to wear 

prematurely. Traces of sand, coarse gritty and abrasive herbs will also cause 

the blades to wear prematurely. Herbs may contain volatile oils, cause the 

container/cup to retain the oils and cause permanent discoloration. Your 

container/cup and blades are not covered under the Vitamix warranty 

under these circumstances.

Vitamix will not be responsible for the cost of any unauthorized warranty 

repairs. 

REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE 

EXCLUSIVE REMEDIES OF PURCHASER AND THE SOLE LIABILITY OF 

VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE 

OF VITAMIX IS AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY 

OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING 

UPON VITAMIX. ACCORDINGLY, PURCHASER SHOULD NOT RELY 

UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR 

REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER BASED ON 

CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), 

STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR 

ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, 

INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE. 

Some states do not allow limits on warranties. In such states, the above 

limitations may not apply to you. Outside the U.S.A. and Canada, other 

warranties may apply.

3.

 

WHAT VOIDS THIS WARRANTY.

Abuse, misuse, negligent use, alteration of the Cup or Component or motor 

base, exposure to abnormal or extreme conditions, or failure to follow the 

operating instructions, will void this Warranty. 
The Warranty is also void if repairs to the machine, Cup, Component or motor 

base are performed by someone other than Vitamix or an authorized Vitamix 

Service Provider or if any part subject to this Warranty is used in combination 

with a motor-base or container that is not expressly authorized by Vitamix. 

4.

  HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS 

WARRANTY.

In the event the Cup or Component needs service or repair, please call Vitamix 

Customer Service at 1.800.848.2649. You will be asked to provide a date of 

purchase and proof of purchase for any product that has not been registered 

with Vitamix. For product subject to this Warranty you will be provided 

with a return authorization number, up-to-date shipping instructions and a 

pre-paid return pick up label. Vitamix will pay standard shipping costs on 

the return of a Container or Container Component for warranty service and 

repair and for return shipment of the product to you after the warranty repair 

or replacement. Purchaser is responsible for the costs of special shipping 

requests. Within the U.S.A. and Canada, this Warranty is honored directly 

through the Vita-Mix® Corporation.
You will be deemed to have accepted the returned product “as is” upon 

delivery unless you notify Vitamix of any problem, including shipment 

damage, within 48 hours of delivery. 

Dishwasher:

The cups, lids, blending adapter and seals 

are dishwasher safe or can be washed and 

sanitized with the procedures below.

In-Place  Cleaning:

1. 

Fill the container half full with water and 

add a couple of drops of dishwashing 

liquid. 

DO NOT BLEND HOT WATER.

2. 

Put a seal on the bottom thread of 

the adapter. The seal should fit snugly 

and evenly around the thread. Firmly 

tighten the blade base onto the cup or 

bowl before blending. 

3. 

Put the cup and adapter onto the base.

4. 

Press Start / Stop. Slowly increase 

speed to 10.

5. 

Run the machine for 30 to 60 seconds.

6. 

Reduce speed to Variable 1. Press Start 

/ Stop. 

7. 

Slowly unthread the blade base from 

the cup or bowl. 

8. 

Rinse and drain all pieces.

 

To Sanitize:

1. 

Follow the cleaning instructions.

2. 

Fill the container half full with water 

and 1/2 teaspoons of liquid bleach. 

 

DO NOT BLEND HOT WATER.

3. 

Put a seal on the bottom thread of 

the adapter. The seal should fit snugly 

and evenly around the thread. Firmly 

tighten the blade base onto the cup or 

bowl before blending.  

4. 

Put the cup and adapter onto the base.

5. 

Press Start / Stop. Slowly increase 

speed to 10.

6. 

Run the machine for 30 to 60 seconds.

7. 

Reduce speed to Variable 1. Press Start 

/ Stop.

8. 

Allow mixture to stand in the container 

for an additional 1 ½ minutes.

9. 

Slowly unthread the blade base from 

the cup or bowl. 

10. 

Pour bleach mixture out. Allow 

container to air dry. 

11. 

Do not rinse after sanitizing.

C

ARE

Seal

Travel Lid

Seal

Blade Base

20 oz. Cup and Travel Lid

Storage Lid

8 oz. cup

United States

 

Canada  

 

Vita-Mix® Corporation 

Vita-Mix® Corporation 

 

8615 Usher Road 

200-1701 Shepherd Street East   

Cleveland, Ohio 44138-2199 

Windsor, Ontario N8Y 4Y5 

 

1.800.848.2649 

1.800.848.2649  

 

[email protected] [email protected] 

Содержание Ascent SERIES

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