Virtuox VPOD, Инструкция по эксплуатации, Страница: 12 / 16

Vpod Instruction Manual
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a) User must read user manual carefully before operation.
b) User must operate and perform daily maintenance under manual specifications.
c) Power supply and environment must be maintained under manual specifications.
5.5.4 Circumstances that may void the warranty
The device does not remain in original condition.
The shell of the device is breached or cracked.
Evidence of water damage.
Accessories adulterated or appearance of physical abuse.
Evidence of crushing damage to the probe.
Original Packaging during transportation is not used.
Non authorized service is performed on oximeter.
Damage to a product as a result of not conforming to manual specifications.
5.5.5 User’s Special Request for Extended Warranty
Our warranty is consistent with industry standards. The device and accessories come standard with
a 1 year warranty. An extended warranty can be purchased from Virtuox at the user’s request.
Return Policy:
Warranty and non warranty returns should be handled in the following manner:
Contact the Technical Support Department and obtain a RMA (Return Materials Authorization) number.
The RMA number must appear on the outside of the shipping container.
Return shipments will not be accepted if the RMA number is not clearly visible.
Please provide the model number, serial number (SN), and a brief description of the reason for return.
Freight policy:
1. Within Warranty: The customer is responsible for freight & insurance charges when the
equipment is shipped to Virtuox for service. Virtuox is responsible for the freight & insurance charges
from us to the customer.
2. After Warranty: The customer is responsible for any freight & insurance charges for returned
product.
5.5.6 Repackaging for returns
Place all accessories in a watertight Ziploc bag
Use original package and packing material if possible. User will be responsible for damage caused
by improper packaging during transportation.
Ensure the RMA number is clearly printed on the Box.
Include an insert describing the reason for the return.