19
TROUBLESHOOTING
Fails to operate
•
Make sure the machine is plugged into an electrical outlet.
•
Check the power cord for tears and frays. If the cord is
damaged or frayed, do not operate the machine and
contact Vesta Customer Care.
Does not completely vacuum or seal automatically
•
Check for proper placement of pouch inside the chamber
and that the open end of the pouch is smooth and
wrinkle-free.
•
Check the gasket is not lose or damaged.
•
Check and clean the seal foam and gasket as needed. Food
particles will interfere with the vacuum process.
•
Ensure the lid is locked.
•
Check the pouch for leakage and use a new pouch if
leakage is found.
Vacuum pouch loses vacuum after being sealed
•
Wrinkles, liquid, or food particles in the seal will cause this issue.
Remove the seal, clean the mouth of the pouch, and vacuum
& seal again. In the case of liquid in the seal or juicy foods,
pre-freeze item before vacuum packaging.
•
Pad any potential sharp objects that may puncture the
vacuum pouch (i.e. bone, etc.).
Fails to seal
•
Allow the machine to rest 20 seconds between sealing.
•
Ensure the open end of the pouch is free of wrinkles, food
particles, and liquids. Clean the open end of the pouch
before re-sealing.
