Symptoms
Possible cause / remedy
Navigation
Display shows “Please insert map CD”.
The map CD is required for some functions in navigation mode.
•
Insert the C-IQ map CD into the radio CD drive with the label facing
upwards.
The directions cannot be heard or are very
quiet.
•
Set the navigation information volume in the setup menu under “Navigation
–> Navi volume”.
Guidance is not accurate.
An inaccuracy of approx. 30 m is within the tolerance limits.
•
Please contact an authorised dealer if greater inaccuracies occur repeatedly.
The displayed distance to the turning point is calculated to the centre of the
junction (especially for extended junctions and main road exits).
Displayed position does not correspond to the
actual vehicle position.
Bad GPS reception for an extended period (e.g. as a result of poor reception
conditions). The position is corrected automatically as soon as satisfactory GPS
reception resumes.
•
If necessary, wait a few minutes.
•
Check the GPS reception under “System –> Installation –> Syst. Status”.
There should be a minimum of 3 satellites.
Directions do not correspond to the actual
traffic conditions.
It is possible that the car’s position as calculated by the navigation system is
not currently correct.
The routing may have been changed and does not correspond with the
information stored on the map CD.
Displayed time is incorrect.
•
Adjust the time zone using the “Clock/ Date –> Time zone” option in the
setup menu.
Estimated time of arrival displayed on the
guidance screen is incorrect.
•
Check the time zone using the “Clock/ Date –> Time zone” option in the
setup menu.
C-IQ
No traffic information is being displayed during
guidance.
You have not activated the C-IQ Traffic info.
•
Contact C-IQ service to activate Traffic info products.
No more directions shortly after crossing the
border. Only the direction arrow is appearing in
the guidance screen.
You are travelling in a country for which you have not activated any products.
•
Contact C-IQ Service to activate map data for the required country.
Display shows “Please insert correct CD”.
•
Check that you have inserted a map CD which contains C-IQ products. Map
CDs without C-IQ will not be accepted by the system.
Hotlines are available in many countries to handle queries regarding our multimedia
systems. You will find up-to-date telephone numbers on the Internet at:
www.vdodayton.com
Subject to technical modifications and errors.
Troubleshooting
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