VARI
❋
LITE® - VL2500™ W
ASH
L
UMINAIRE
S
ERVICE
M
ANUAL
2
09-December-2004
02.9676.0022 0
Customer Service
Our Goal
At Vari-Lite, we are committed to providing you the highest quality in customer
service. Our comprehensive resources are available to help your business succeed and
ensure you get the full benefit of being a Vari-Lite customer. Whether your needs are
telephone/troubleshooting assistance, product training or technical service, our full-
time staff of experienced professionals are on-hand to provide support.
How to Reach Us
For assistance in your area, call the dealer from which your product(s) were
purchased.
or
Contact an Authorized Service Center.
or
Contact the Vari-Lite Customer Service Department, 9am - 6pm CST Monday through
Friday, at the following:
phone: 1-877-VARI-LITE (1-877-827-4548) or +1-214-647-7880
fax: +1-214-647-8038
email:
Additional Resources
For additional resources and documentation, please visit our website at:
www.vari-lite.com
and follow the Support link.
Technical Bulletins / Technical Notices
Technical Bulletins concerning the latest changes to VARI
❋
LITE equipment are
issued from Vari-Lite. They are documentation supplements that contain procedures
for equipment upgrades, retrofits, and repairs not found in the existing manuals.
Technical bulletins are integrated into the appropriate equipment manuals as those
manuals are revised.
Technical Notices are non-procedural documents that contain information regarding
product support issues, software updates, and documentation corrections. All technical
notices begin with the prefix TN and are numbered sequentially.
Technical Bulletins, Software Updates, support, and other information is available
online at
http://www.vari-lite.com
/ under the Support Section.
To request access to the password-protected support areas, please contact Vari-Lite
Customer Service at 1-877-827-4548 (+1-214-647-7880) or
.
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