40
41
EN
EN
Useful information
Useful information
B
B
Problem
Cause
Solution
Poor washing results: the
laundry becomes grey. (**)
Insufficient detergent has
been used for a long period
of time.
• Use the recommended
amount of detergent for
the water hardness and the
laundry.
The washing was carried
out at low temperatures for
a long period of time.
• Select the right
temperature for the laundry.
Insufficient detergent has
been used for the water
hardness.
• If the water hardness
is high, using too little
detergent can cause
the laundry to turn grey
over time. It is difficult to
remove this colour once
it has occurred. Use the
recommended amount of
detergent for the water
hardness and the laundry.
Too much detergent has
been used for the water
hardness.
• Use the recommended
amount of detergent for
the water hardness and the
laundry.
Problem
Cause
Solution
Mediocre washing results:
stains are not removed or
the laundry is not whitened.
(**)
Not enough detergent is
being used.
• Use the recommended
amount of detergent for
the water hardness and the
laundry.
Too much laundry has been
added.
• Do not overload
the machine. Load
the laundry with the
quantities recommended
in the «Programme and
Consumption Table”.
The wrong programme and
temperature have been
selected.
• Select the right
programme and
temperature for the laundry.
The wrong quality detergent
has been used.
• Use the appropriate
original-brand detergent for
the machine.
Too much detergent has
been used for the water
hardness.
• Put the detergent in the
right compartment. Avoid
mixing whitening product
with detergent.
Mediocre washing results:
greasy stains appear on the
laundry. (**)
The drum is not cleaned
regularly.
• Clean the drum regularly.
To do so, refer to section
4.4.2.
Mediocre washing results:
the clothes have an
unpleasant smell. (**)
These odours and layers of
bacteria form on the surface
of the drum as a result of
continuous washing at low
temperatures and/or with
short programmes.
• Leave the detergent
drawer and the machine
door slightly open after
each wash. This prevents
a humid environment that
favours bacterial growth
inside the machine.