38
39
EN
EN
Useful information
Useful information
B
B
Problem
Cause
Solution
Washing time is longer than
stated in the manual.(*)
The water pressure is low.
• The machine waits until it
senses an adequate amount
of water to avoid poor
washing quality due to low
water quantity. This is why
the washing time is longer.
The voltage could be low.
• The washing time is
extended to avoid poor
washing results when the
supply voltage is low.
The water inlet temperature
may be low.
• The time needed to heat
the water is longer during
the cold seasons. The
washing time may also
be extended to avoid poor
washing results.
The number of rinses and/
or the amount of rinse
water may have increased.
• The machine increases
the amount of rinse water
when a thorough rinse is
required and adds an extra
rinse stage if necessary.
Too much foam may have
formed and the automatic
foam absorption system
may have been activated
due to excessive use of
detergent.
• Use the recommended
amount of detergent.
Problem
Cause
Solution
The duration of the
programme does not
change (on
models with a display) (*)
The timer may be stopping
while water is being taken
in.
• The timer indicator does
not start until the machine
has taken in an adequate
amount of water. The
machine waits until there is
enough water to avoid poor
washing results. The timer
indicator will resume after
this operation.
The timer may be stopping
while water is being heated.
• The timer indicator does
not start until the machine
has reached the selected
temperature.
The timer may be stopping
during the spinning stage.
• An automatic unbalanced
load detection system may
activate due to uneven
distribution of laundry
inside the drum.
The programme duration is
not counted. (*)
The machine may contain
an unbalanced load.
• An automatic unbalanced
load detection system may
activate due to uneven
distribution of laundry
inside the drum.
The machine does not move
to the spinning stage. (*)
The machine may contain
an unbalanced load.
• An automatic unbalanced
load detection system may
activate due to uneven
distribution of laundry
inside the drum.
The washing machine will
not spin if the water has not
been completely drained.
• Check the filter and the
drain hose.
Too much foam may have
formed and the automatic
foam absorption system
may have been activated
due to excessive use of
detergent.
• Use the recommended
amount of detergent.